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2003 Volkswagen Jetta airbags complaints

Page 3 of 4: complaints 41 to 70 of 77, newest first, as owners wrote them.

See the summary of 2003 Volkswagen Jetta airbags problems: which part fails, at what mileage and related recalls.

Filed Feb 14, 2005 · Airbags · MD

Very simple: I was driving and the passenger side airbag exploded. Something needs to be done!! This car needs to be recalled. The deploying of the airbag scared me so much that I almost crashed over this!

Filed Feb 10, 2005 · Airbags · 35,561 miles · MT

While driving 65-70 MPH both frontal air bags inadvertently deployed. Vehicle is at the dealer.

Filed Feb 5, 2005 · Airbags · 39,500 miles · VT · crash

1. Accident where the car was struck at 90deg between driver door and rear passenger door by pick up truck 2. Side impact airbags did not deploy 3. Dealer did not want to get involved, manufacturer ignored the issue, stating that the air bags do not deploy in all circumstances.

Filed Jan 20, 2005 · Airbags · 30,000 miles · VA

In june 2004, I was driving down joplin rd near quantico, va and driver-side airbag deployed. While its a winding road, I didn't feel any impact. The dealer said that although there was no physical damage to the outside of the car, something hit the inside of the car on the passenger side telling the airbag to deploy. They said my insurance company will have to cover the airbag/seat replacement (about $2500). This is the second time an airbag deployed in this vehicle for no apparent reason. (note: I previously reported this complaint in july 2004 but had included both incidents in one complaint.)

Filed Jan 18, 2005 · Airbags · NY

The driver was making a right turn out of the parking lot when all of a sudden the air bag deployed inadvertently. Manufacturer was contacted by the owner.

Filed Jan 12, 2005 · Airbags · 17,700 miles · NJ

Complaint received via e-mail. My brother was driving my 2003 volkswagen jetta on route 17 in new jersey and passed over railroad track at a speed between 20-30 MPH (on 50 MPH highway). After clearing the tracks the drivers side curtain airbag and side airbag deployed. Luckily, no one was hurt... Immediately he came to my job (I work at a car dealership) for one of the technicians ,for me to look at.vehicle. We could not find any damage or any signs of a collision. So, I took my car to volkswagen so this could be fixed. Then, I was informed because driving over the railroad tracks triggered my crash sensor causing it to register a crash or collision, this was not covered. The dealership then informed me to call my insurance company and file a claim. Now I would like your advice is this suppose to happen, and since it happened to me, should it happen to everyone if the warranty doesn't cover it. Wouldn't a faulty sensor rather then a busy road traveled by thousands a day cause this.

Filed Nov 30, 2004 · Airbags · 17,000 miles · FL · crash · 1 injury

While driving at 45 MPH, the vehicle was involved in a frontal collision and none of the front air bags deployed upon impact. *ak vw suggested that nothing was wrong with the air bags upon inspection.

Filed Nov 15, 2004 · Airbags · 27,000 miles · WI

Consumer stated air bag cover shook while vehicle was in motion. Dealer indicated that it was normal.

Filed Oct 24, 2004 · Airbags · SC

Making a right turn driver and passenger air bag deployed.

Filed Oct 19, 2004 · Airbags · 25,000 miles · NY · crash · 1 injury

Consumer's vehicle was going 40 MPH when it was hit by another vehicle which had cut in front of consumer. Upon impact, the air bags failed to deploy. Driver sustained whiplash. Vehicle was not totalled, but it did suffer over $8,000.00 in damages. *ak

Filed Oct 18, 2004 · Airbags · MI

Re ford windstar (my) 2001-2003, 2nd & 3rd row seat recall. *bf recall number 03v459000.

Filed Sep 28, 2004 · Airbags · CA · crash · 1 injury

The vehicle's air bags did not deploy during an accident. The consumer sustained multiple injuries as a result. *nm vw refused to investigate the problem. The consumer requested an exchange for a most recent model at no cost or penalty under the same remaining terms of the existing lease.

Filed Sep 8, 2004 · Airbags · 22,000 miles · CA

While backing out of a driveway driver's frontal air bag deployed. Manufacturer offered to buy the vehicle.

Filed Aug 2, 2004 · Airbags, Brakes · MD · crash

While driving 25 MPH in inclement weather consumer applied the brake pedal and the brakes failed. This caused the vehicle to crash into a tree. Upon impact, both frontal air bags failed to deploy. Vehicle was towed to the dealer for inspection.

Filed Jul 26, 2004 · Airbags · 15,485 miles · GA

I hit a pothole and my side curtain airbags deployed. Vw states that the airbags should have deployed in this situation and that I am responsible for the cost of repairs ($2196.85 in parts plus whatever they charge for labor).

Filed Jul 19, 2004 · Airbags · WA

Inadvertent air bag deployment in the 2002-2003 volkswagen jetta and 2003 honda accord. *mr *nm

Filed Jul 6, 2004 · Airbags · VA

In december 2003, I was driving on I-495 in the dc area and hit a small rock (felt similar to hitting a pothole). My passenger-side airbag deployed...after inspection, the dealer said that, although there was no damage to the outside of the car, there was a small scratch on the airbag sensor. It was considered a collision and my insurance had to cover the bill (around $2500). Six months later (june 2004), I was driving down joplin rd near quantico, va and driver-side airbag deploys. While its a winding road, I didn't feel any impact. I just got a call from the dealer's service dept. Saying that (again) while there is no visible damage to the outside of the car, it appears that something hit the inside of the car on the passenger side telling the airbag to deploy. Again, they said my insurance company will have to cover the airbag/seat replacement.

Filed Jun 14, 2004 · Airbags · NY

While driving 5 MPH, the passenger air bag deployed. The vehicle was taken to two repair shops for an inspection. *ak the consumer had just accelerated from a red light when the passenger side air bag deployed for no apparent reason. The service dealer refused to repair the vehicle stating it was a manufacturer's defect. *sc *jb.

Filed Jun 7, 2004 · Airbags · 26,500 miles · MD · 1 injury

While exiting the baltimore harbor tunnel north bound at 55 miles per hour I hit a pothole. The pothole slightly damage the right front(passenger side) rim and broke the tire seal. The driver side curtain and seat airbag deployed unexpectedly. *ak also can not retract or adjust my seat belt. Minor medical injures ocurred. Decided to check for others who have had this problem and it seems volkswagen in all those cases will not take responsibility, so I decided to file a complaint. Will speak to my dealer asap.

Filed May 17, 2004 · Airbags · 13,000 miles · CA

While driving 25 MPH and rolling over a small pothole airbag deployed inadvertently.

Filed May 6, 2004 · Airbags · OR

While driving 25 MPH consumer ran over a rock. This caused the driver's side seat air bag to deploy. Consumer drove the vehicle to dealer for inspection, and mechanic informed consumer that a cause had not been determined. A representative would inspect vehicle and then make a determination.

Filed Apr 29, 2004 · Airbags · 7,630 miles · CA · 1 injury

The consumer was driving down the freeway and without notice or cause the curtain air bag and passenger air bag deployed, injuring the passenger. The consumer took the vehicle to the dealer. However the dealer said they will not cover it. *ak there were minor scratches found under the vehicle which could have been proof of a previous accident but there was no damage on the passenger's side of the vehicle which would have been the cause of the air bag deployment. (model-gls tdi wagon) *sc

Filed Apr 22, 2004 · Airbags · 20,000 miles · CA · 1 injury

While backing out of my driveway, at no more than 1 or 2 MPH, the drivers side, side curtain airbags deployed. Vw has thus far claimed the vehicle hit something causing them to deploy.

Filed Mar 31, 2004 · Airbags · 18,000 miles · CA · crash

While driving at 25 MPH and talking on the phone consumer's vehicle collided with the rear of another vehicle. Upon impact, air bags did not deploy. No injuries were reported, but consumer was citied by the police.

Filed Mar 31, 2004 · Airbags · 7,000 miles · VA

While driving between 65 and 70 MPH and without any warning front and window passenger air bags deployed. Dealer notified.

Filed Mar 15, 2004 · Airbags · 3,100 miles · MD

Passenger side and curtain airbags deployed upon driving over a pothole. Volkswagen of america has refused to acknowledge this as a defect in the vehicle and has refused to repair the interior damage caused by the deployment under the limited new vehicle warranty. A memorandum from my insurance company notes that both they and an employee of vw have seen this occur with other vw jettas. My insurance company also seems to be of the opinion that the sensors are too sensitive as it "detected" a crash when there was neither a crash nor an accident.

Filed Mar 10, 2004 · Airbags · 21,000 miles · NC · 1 injury

I was driving down a city street and stopped at a red light. I proceeded to make a right hand turn; about midway through the turn my drivers' side front and rear side curtain air bags as well as the drivers' seat airbag deployed. There is a pot hole at that intersection, however I do not remember hitting it, I only remember getting hit in the head by the airbag. If I had hit the pot hole, the airbags still should have not deployed because I was only going at most 10mph, the rims nor the tires were damaged. There was no damage to the car at all besides the airbags. The police were contacted, they would not fill out a complaint since there wasn't actually an accident. I then contacted the local dealership and they said they would fix it since it's under warranty. However vw america had a different idea. They told the dealership not to fix it and that we would have to file with our insurance because there were crash data codes. They did not bother reading the codes to see how fast I was driving, but they decided it was my fault since the alignment was off, therefore I must have hit a pothole. After 3 weeks of fighting with vw america, we filed a complaint with the better business bureau, after 2 weeks of waiting to hear from them, they also said they could not help, they stopped helping airbag deployment accident victims over a year ago. We filed a claim with our insurance and had to pay the deductible. We are currently filing a complaint with the state for the pothole that allegedly caused the airbag deployment. I have constant headaches as a result of getting hit in the head by the airbags. I will never again own a volkswagen, they are unsafe vehicles and the way they treat their customers is unacceptable!

Filed Mar 8, 2004 · Airbags · 18,292 miles · OR

Driving along a bad road hit a pot hole going around 45 miles per hour and the passenger side air bag went off. This happend on march 7 of 2004 around 1:30am. No visable damage to the car. Dealership said its not covered by the warenty. Air bag went off by going over a pot hole. That is no reason for an airbag to deploy, need dealership to replace the airbags.

Filed Feb 26, 2004 · Airbags · NC

While turning into the parking deck at one of my satellite offices, my passenger side curtain and seat airbag deployed. I immediately contacted the manufacturer as there was no evidence of an impact anywhere on the vehicle. Once the vehicle was towed to the local vw service center, I was informed that they could not begin work on the vehicle until they contacted a vw representative due to a technical bulletin. It took 3 days before the vw representative returned a call to the dealership. It took several days longer before the named representative from vw customer relations contacted me. The service center at vw advised me that there was crash data and a mark on the underside of my vehicle. After several more days and after involving my insurance company, vw finally responded advising me that I must have hit a curb or speed bump which caused my airbags to deploy. It is now over three weeks later and I have just today been informed that the parts to fix the vehicle are backordered and no other parts are available in country. In the short 7 months that I have owned this vehicle, this is the second time that there has been an incident (malfunction) and both times the parts have been backordered from overseas causing a delay in servicing the vehicle of more than three weeks.

Filed Feb 7, 2004 · Airbags · WI · 1 injury

My daughter-in-law was driving her vw jetta 2003 on a city street when the driver side (window curtain) air bags burst open. She had not hit anything, not even a pot hole when it went off. However, the bag hit her leaving her with bruising, a strained neck, and muscle aches. She is also quite afraid to drive the car. Vw of america refuses to do anything about it.*ak odi#10061865

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