Left rear brake pad metal to metal at 8000 mi. Told parking brake was not adjusted correctly at the factory. Dealer replaced both rear rotors and pads.
2007 Volkswagen Jetta brakes complaints
Page 3 of 3: complaints 41 to 44 of 44, newest first, as owners wrote them.
I have had several problems with my 2007 vw jetta 2.5 but the most recent and disturbing was a complete failure of the rear brakes due to an improperly adjusted parking brake cable. The faulty e-brake caused the rear brake calipers to seize, ate through the pads, and damaged the rotors. Upon taking it to the dealer I was informed this was a fairly common problem with my model. After doing some research on the internet I came across dozens of other owners who have had the same problem. While mine did not result in an accident not having the use of the rear brakes with no way of telling is definitely a cause for concern. Plus with the brakes seized and dragging my fuel economy has suffered greatly. I took the car in and had the rear calipers, e-brake, pads, and rotors covered under warranty but other owners have had to pay as much as $600.00 to there local dealers who called it a wear item. Please look into this and force vw to take ownership of the problem and recall the vehicles before someone does get killed due to brake failure.
I purchased a new 2007 volkswagen jetta in january 07 from gossett germanton in memphis tn. The week of july 18th, I started hearing my brakes squealing. I said to myself it could not be my brakes. At 17,800 miles, my brakes start rubbing and down to the metal. I took my car in for service on 7/27/07 and let the dealer know that this car needed new brake pads and it is only 6 months old. I was informed by kyle, vw representative that they would look at the car and would let me know if there was a defect on the brakes. Several hours later I was informed that there were no defects and that the cost of repair would be $380. I was taken off my feet. I was asked to call customer relations to see they could assist me. I voiced my complaint with customer relations and gave the same information. I was told that I needed to let them talk to the dealer and the latest that I would hear from them was monday. It is now monday and I have yet to hear from them or volkswagen. There is no way that I should be responsible for brake pads for a 6 month old car. I am a safe cautious driver and I can't understand why the dealer does not want to replace the brake pads. This is highly unusual. I have purchased several cars, toyota, mazda and have never experienced anything like this. Your assistance would be greatly appreciated.
Tl*the contacts own a 2007 volkswagen jetta. The contact has been experiencing brake failure since the first two weeks after the vehicle was purchased. He stated that the brakes grind whenever he attempts to stop. While driving 45 MPH, he attempted to accelerate and the vehicle hesitated. On june 11, 2007, he arrived at wellesley volkswagen and spoke to the service manager. The service manager acknowledged that the transmission was faulty and discovered an error registered in the computer. Wellesley would not provide a loaner vehicle, but the contact was able to retrieve his vehicle within a few days. However, the brakes continue to grind. He called volkswagen, but no one would speak to him. The current mileage is 3,000 and failure mileage was 200. Updated 09/18/07. *jb updated 01-16-08. *kb updated
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