The jetta tdi sportswagon 2010's hatchback locking mechanism does not stay locked. After closing the hatch, the latch engages into closed position. But on slight push, the latch disengages into open position. On a road bump, the latch opens, lifting the hatchback in the middle of driving.
2010 Volkswagen Jetta body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
We have owned this 2010 jetta sportwagen tdi since brand new. Today 1/28/14 is the fourth time we have had to replace the lock mechanism on one of the doors. Part numbers 3b4-839-016-ap (left rear), 3b1-837-016-cg (right front) and 3b4-839-015-ap (right rear) have all been replaced at least once. Right rear latch has been replaced twice - only once under warranty. In looking on the federal safety agency web site there are 8 other reports of problems with latches in the 2010 jetta. This is a serious safety concern because most of the reports (including mine) were for doors that would not unlock and doors that would not open no matter what the reporting party tried. Can you imagine if these latches failed in an accident and children sitting in the rear seats were trapped?
I tried opening rear door and it would not unlock. Managed to unlock door from inside vehicle. Now the door lock mechanism on rear driver side door does not work at all. Door is forever unlocked. This seems to be a common problem in vw vehicles. Concerned that child may open door even with child safety switch engaged/activated.
The passenger rear door latch stopped locking when the master door lock is pushed or the keyless is pressed. This is very dangerous because my children sit in the back and there is not an accessible manual button to lock the door with. My car is only two years old! When I took it to the dealer they said it was my problem. When they had in the shop they told me that the front passenger door no longer locks either. This is a huge safety problem. The quoted price is $350.00 per lock. A door that you can't lock is a problem that the dealer should resolve.
The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. This resulted in the airbag and its associated mounts/wiring and harness getting soaked. The water continued down the a pillars to collect in the front wheel wells. The path of the water was over/through the drivers side interior junction/fuze block. The rear drains also leak, causing intermittent electrical malfunctions. Note that this leak is not due to the drains being blocked. Rather the seals between the white plastic that connects to the drain and the brown drain hose is not complete. This allows water to drip down onto the frame. As much as 2-3 gallons of water could enter during a mild rain storm.
While at the dealer for fuel pump failure the car was found to have another serious issue. There was a seal going in to the cowling that had leaked and caused a major amount of water to leak in to the cabin of the vehicle, right where the electrical components and fuse panel are. This caused major damage and the car to stall / not run due to the water damage. Luckily this was found while the vehicle was not moving, otherwise the car would have stopped running due to volkswagen's error of not having a sealed access port to the interior of the vehicle.
Front doors do not lock manually or automaticlly.
The front panel of my panoramic sunroof shattered while the car was parked overnight. There was no overnight precipitation and the overnight low was cold--about 0--but not extremely so. There were no remaining pieces of glass larger than a dime, and small splinters of glass fell across the front seats. The dealer insisted that impact was the only possible explanation, but there are no obvious impact points. The car was not parked under anything. No other part of the car was damaged, and no other cars in the parking lot were damaged. The dealer refused to see the car, and vw customer care is not available on weekends. Because I needed a form of transportation, I opened an insurance claim and got a rental car. The car will be cleaned and repaired next week.
Tl*the contact owns a 2010 volkswagen jetta. During moderate to heavy rainy weather conditions large amounts of water flowed onto the windshield due to the design of the roof. The design of the windshield wipers also forced large amounts of water into the viewing range of the driver. The manufacturer was notified and informed him that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 1,754. Updated 10/26/10. *lj updated 10/26/10
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