At approximately 5:00pm on september 8, 2010, my vehicle was stopped heading westbound on golf road in the south or inner lane approximately 75 feet before the stoplight of washington st and golf rd (il-58). The vehicle had been stopped for approximately 30 seconds when it was impacted by another vehicle (40-45 MPH). Upon collision, the driver hit left side of face/jaw on the steering wheel and sustained neck and low back injuries. The driver was wearing her seatbelt. The front-passenger side of the other vehicle crashed into the rear-driver side of the vehicle in an off set rear end impact. I called vw of north america as the seat belt did not lock to prevent the driver from hitting the steering wheel. Vw of north america representative, indicated the seat belt was not intended to lock-up in a rear impact when the vehicle is not moving. He called this effect 'spring boarding'. The design of the seat belt's locking mechanism failed to protect the driver from further injury.
2010 Volkswagen Jetta seat belts complaints
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