Tl* the contact owns a 2011 volkswagen jetta. While attempting to start the vehicle, the ignition switch would not turn and the driver was unable to start the engine. After wiggling the key inside the ignition switch,the key would turn and the engine was started. The vehicle was taken to mike haggerty volkswagen in oaklawn, ca where it was diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The VIN was not available. The failure mileage was 55,000.
2011 Volkswagen Jetta electrical complaints
Page 4 of 7: complaints 71 to 100 of 186, newest first, as owners wrote them.
The federal safety agency campaign #11v196000 my fuses blow, my driver window rolls down, but intermittently won't roll up. My engine cuts out for no reason, while in motion and stopped. Happens when slowing down, exiting off the freeway and coming to a stop in town. My epc, check engine , and light sensors come on and off and different times. 3 years ago I had my ABS module replaced. But continue to have the same issues. Looking online I found the recall above, but when I took it to the dealer I was told this isn't an open recall. This has been going on since 2014
For about a week it has been getting harder to turn on and off my car, due to the key not wanting to turn in the ignition. Today, I went to park in a shopping area and I couldn't turn the key at all to shut the engine off. I called the dealership and left them a message and told them I'm on my way right now to bring my car in because I cannot shut my car off. My car has 83,000 miles on it and I do have an extended warranty. The service guy behind the counter said they can't even look at it for a week and a half and if anything is wrong with it it should be covered under the warranty. Obviously, something is wrong with it, the car run was still running in the parking lot and the key feels so loose in the ignition, it feels like it should be able to just fall out. He also mentioned that the part that I might need, if anything is wrong with it, with have to ship from germany which would add another week. I might see my car in 3 weeks. My daughter is taking this car with her back to college in about 3 weeks and I'm not feeling to great about her safety right now with this car.
Horn does not properly operate. Only works on occasion. This a huge safety issue that vw does not feal they are responsible for.
The key gets stuck in the ignition when attempting to turn off the engine; thus preventing the engine from being able to be turned off. I was lucky enough to be close to an auto repair shop, and they had to pull off a relay from the engine compartment. Upon replacing the relay, I was able to start the car so that I could drive home. Once I got home and once again attempted to shut the engine off, the key once again would not turn. The mechanic at the shop said that this is a known issue with my model car but that volkswagen refuses to acknowledge the problem. Upon doing a google search to see what I can do to shut the vehicle off, I found a few hundred pages describing the issue, so I'm sure this is frequently happening. Apparently, the only solution is to have the failed parts replaced which costs upwards of $600. Also, the key has been getting stuck on and off for the past year, but in each case, I was able to wiggle the key so that it would turn off. Today, I wasn't able to even turn the key to the off position from the on position.
Tl* the contact owns a 2011 volkswagen jetta. While driving approximately 45 MPH, the vehicle stalled without warning. The engine and battery warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to wray automotive volkswagen (located at 655 broad river rd, columbia, sc 29210) where it was diagnosed, but the technician could not find a failure code. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall under the VIN. The VIN was invalid. The approximate failure mileage was 210,000.
Once the car is started and engine is running, it has been difficult to turn the key off and stop the engine. On saturday it was impossible to turn the key to the off position and remove the key when we wished to park the vehicle. We had to stall the engine to make it stop running. There are multiple reports of this online in various vw forums for multiple model years. We were only able to get the key out by using one of the tricks we found online.
Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off. I managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now I am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml
Takata recall. Key wont turn in ignition on or off in car was in park
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.
My vehicle is keyless entry and most of the time the back passenger side door is faulty and does not unlock. The mechanism that unlocks the door only unlocks if the car is parked on a hill. This is a safety issue because the car automatically locks all doors when driving and if I were in an accident, I could not open the back passenger door from the outside. I have an infant daughter and I always have to load her in the car from the back drivers side, also a safety hazard. I see many other volkswagen owners complain about this same issue in online forums. I've asked the vw dealership to fix the problem, but they don't acknowledge it is a faulty part that was installed in manufacturing. The car has had this problem since I purchased it used in 2013. The car is no longer under warranty.
Tl* the contact owns a 2011 volkswagen jetta. While driving, the horn was depressed but failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the horn alarm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 11v196000 (electrical system). The failure mileage was 48,000. Updated 04/28/17 *lj updated 10/11/2017
Map sensore (manifold absolute pressure sensor) has repeatedly went bad even a day after changing it. I had replaced the sensor in february then again in march and again in march a day or 2 then again in july after just replacing it. It has no hose leaks or anything wrong with it that volkswagen couldn't find anything that would make the map sensor continue to fail.
I have issues with the headlights. Every other month my headlight goes out. When I drove off the lot I had one headlight. This has been ongoing for almost 2 years. When I change it the other side goes out. I know thats not normal. And then one day I had been running arrends and made a stop . I was wearing flip flops that day. Well when I went to turn around in my seat to get what was being handed to me from my girlfriend I burned my three little toes ! !!! I immieately went under the steering wheel and seen it was a pipe not covered.I have had many cars and I have never felt any thing so hot under a dash.I had three blisters.each toe had a tiny blister.thats when I seen all the rust everywher or anywhere there is metal is covered with rust.there was a recall on the rear end .I noticed after I took it in that the tires diidnt look even in the back.driver side tire bows inward on the top side and the other side doesnt. The air bag light well thats always on . .and when I checked the air filter it smelled like it was in an electrical fire .my horn sounds defective.barely hear it. And the windsheild wiper has aloud noise when operating.
My cars low beam headlights unexpectedly stopped working after bringing it into the west broad volkswagen of richmond, va for a safety recall. I thought there may have been a chance that they both burned out simultaneously and had the light bulbs changed, but still no luck. I also purchased a new light switch for my dash and it still does not work. I am a college student and do not have a lot of money to spend on blind diagnoses. My daytime running lights work and my high beams, just not my low beams. I have done research online and have found that this is an issue with many volkswagen jetta drivers from their standard models, through se-sel, and up into the tdi trims. I believe there should be a recall on this, because it is unsafe for me to drive during dusk and if I ever need to drive at night I am forced to use my high beams.
Tl* the contact owns a 2011 volkswagen jetta. While driving in the rain at approximately 30 MPH, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The VIN was not included in the federal safety agency campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to the federal safety agency without filing a case number. The failure mileage was approximately 130,000.
At 22,591 miles, I discovered the driver airbag, audio controls, horn, other electronics on steering wheel failed because of faulty clock spring. There is a recall notice for multiple vw models including my model and year, but the dealer and vw corporate told me my vehicle's VIN doesn't qualify for the recall. Here is the link to vw recall information regarding this issue: http://media.vw.com/release/1042/ this is dangerous, someone could get killed. How can this fail at only 22k miles and be normal wear and tear? It is obvious my VIN number should be included in this recall. I have contacted mark gillies 703‑364‑7104 [email protected] who is listed on the vw site. They still refuse to issue a recall for this VIN.
My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving I have to pull over shut down car and disarm it and start again. While at a stop light the vehicles RPM will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up I had to hit the brake and re start the car to pull in safely or it would have ran into the carport. On this date the car shut itself off in motion 2 times and it cut off with brake on at a light 3 times
My horn does not consistently work. When I'm driving it only works sometimes due to believed to be faulty electrical. My door locks do not engage. A noise sounds but they do not engage causing safety issue. My wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues. My electrical system is faulty causing one door to stay unlocked unless locked with key. My alarm system does not work. My driver side window does not properly work and will stop in the down position. The same door is having locking issue. There is known recall for other 2011 models on electrical system. I called vw and they said my VIN was not affected by the recall. I'm having the same issues as other jetta owners with same year make and model and with active recall but vw refuses to fix my car. I could get into accident due to faulty horn, faulty door locks, faulty visibility and wipers that do not work properly. My electrical system is clearly faulty if all of these issues are failing at once. I took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.
I got into my car after filling the fuel tank and the the car started fine, but the radio is suddenly gone blank. Radio does not work. The vehicle was stationary. The radio was working just fine prior to my stop for fuel.
My boyfriend and I drove to get dinner. On the way there my radio was fine we were singing and laughing. We get to the restaurant and I turn my car off and there were these little buzzing sounds, didn't think anything of it. It was a hot day cars make sounds. After diner getting in the car and getting ready to start driving I realize I can't play music! I always use the aux cord. At first I thought it was my phone then I looked up and seen that my touch screen was black.... Then I just thought it was turned off so I tired pushing the power button... Nothing. So on the way home my boyfriend looked up the fuses got the chart, and we pulled it out and it was perfect no nothing. Then I immediately got on the internet and started reading. No only did I find that similar models and previous years have had the same problem, but in a few months it leads to dead batteries, and the possibly that's your car is not reliable and it should be with an easy fix. I also found that the type of radio is very hard to find, I couldn't find it in vw parts and replacements, but instead finding earlier, and more update versions!
Tl* the contact owns a 2011 volkswagen jetta. While driving various speeds, the vehicle stalled and the battery warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing, but no failure could be determined or duplicated. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 11v196000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.
The radio is completely dead. I have checked all applicable fuses, none of them are blown.
Fuse box with blown fuses . Unable to replace fuses without diagram. Vw dealer states I need to bring car in and pay for diagnostic test which totals over $100.00 that I cannot afford. I am able to change fuses myself that are blown but need to know what the fuse is for and this is what vw dealer told me I have to do, get test from vw dealer or pay for a diagram. I feel this is wrong, as long as I have been driving, all fuse boxes will have a diagram of fuses so individual can change fuse themselves. How can I resolve this issue for diagram without costing me over $100.00. I will await your reply. Noticed my cigarette lighter and phone charge was not working. Did not notice when car was purchased. Changed a 20 amp fuse that was blown, that took care of cigarette lighter and charger, but now my horn does not work. That is why I am asking on advise on how to resolve situation. Thank you
Horn quit working completely as well as honk when alarm is activated. Also when alarm goes off there's no sound. This is not an isolated incident. I have discovered many cases online where owners experience same safety concern. I called vw and they refuse to fix nor do they confess a safety concern even with obvious multiple jett's of same year having the exact safety issue. Will it take a few dozen road side deaths for vw to do the right thing and fix these safety issues? Horn fails when car is in motion or stationary. No blown fuses, and the relay clicks when the horn is depressed on the steering wheel. We've called 2 vw dealers who refused to fix but they offered to charge us to tell us what we already know being its not an isolated incident. We also called vw customer service about the issue and they wouldn't tell me how many owners have to drive unsafe vehicles before vw acts. Some owners had their jett's with the same problem fixed under nthsa 11v19600 but we were refused assistance so this seems to be selective safety corrections.
Vehicle driven earlier in the day without any issues. Later in the day, I was unable to turn the key while in ignition to turn on the vehicle. Towed it to nearby volkswagen dealer and diagnosis proved that ignition lock and cylinder have failed without any explanation of what could of caused it. Searched online and discovered that there are numerous owners of 2011 and up experiencing the same issue. Currently, my vehicle has 76,000 miles.
Tl* the contact owns a 2011 volkswagen jetta. While driving 35 MPH, the vehicle inadvertently stalled without warning. The contact coasted the vehicle over to the side of the road and was restarted. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed, but a failure could not be found. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 96,000.
The radio loud popping went dead . Turns on by itself sometimes about 1 time every 2 weeks or so. Loud popping statled while driving.
I began experiencing issues with the anti-theft/locking system about late 2013/ early 2014. The locking system malfunctions and the doors do not lock, but also while driving the locks continuously click while trying to engage. I spoke to my local vw dealership via phone on multiple occasions and received multiple answers, but ultimately was told the cost would be around $500-600 dollars to repair, out of my pocket. I was unaware of the recall information at that time and could not afford this at this time. Then, in late december of 2015 my horn suddenly, without warning, stopped working as well. I did research and found that both issues were probably related to the recall number: 11v196000 recall date: 03/29/2011. I spoke to vw customer care and was informed of other recalls as well. I took my car to the vw dealership to have all recalls performed and was reassured that this particular issue with the horn and anti-theft would be examined, along with the other recalls. The horn/anti-theft issue were not addressed as stated. That same day I emailed the service lead with the recall information and was told that my VIN did not match this recall and that I would need to bring my vehicle in, again, for a diagnostic test and/or repair (services to be performed out of my pocket). According to the documentation provided by the federal safety agency campaign number: 11v196000 my vehicle is a match to the specific VIN associated with the recall. This is a serious issue, as I understand it has to do with the electrical system malfunctioning and could very well cause other parts of the vehicle to malfunction. According to the documentation not all vehicles in this recall were accounted for, and I believe my vehicle is part of the unaccounted vehicles.
Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
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