Tl* the contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving 15 MPH, the transmission did not shift properly. As a result, the vehicle hesitated and decelerated almost to a complete stop. The contact mentioned that the failure recurred three times. The vehicle was taken to the dealer who was unable to diagnose the failure and stated that the vehicle was operating under normal conditions. The manufacturer was made aware of the failure who referred he contact back to the dealer. The vehicle was not repaired. The failure mileage was 1,700 and the current mileage was 8,700. Updated 04/11/12*lj consumer stated there were 3 incidents of hesitation with the vehicle while driving on roads with speed limits of 55 MPH. Consumer also stated vehicle hesitated almost to a complete stop while slowing down. Consumer took to vw dealer on 12/19/11 and dealer informed consumer transmission shifted normally. On 12/30/12 the dealer updated software .consumer searched online for technical service bulletins and found information about the delay on acceleration on consumers vehicle. Updated 6/7/12
2011 Volkswagen Jetta transmission complaints
Page 3 of 3: complaints 41 to 54 of 54, newest first, as owners wrote them.
Car jerks when up shifting and down shifting I was told by the dealer that the transmission needed a part that had to be order from germany. They called the mechatron they told me it was the computer brain for the transmission I waited two weeks and after having the car for a few days it is doing the same thing I'm taking it back tomorrow. Sometimes it feels like the car doesn't want to come off a high gear I''m afraid that I wont be able to stop the car .I wish I could get my money back.
Tl* the contact owns a 2011 volkswagen jetta tdi. The contact started the vehicle and shift gears from park into the reverse position and immediately the vehicle surged forward. There were several attempts before the vehicle responded in reverse. The identical failure occurred on a separate occasion. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The contact will notify the manufacturer regarding the defect. The approximate failure mileage was 1,710.
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins. From stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down before acceleration. Entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral. These are intermittent problems at varying degrees of severity .
Volkswagen jetta sedan dsg tdi 2011. Vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. Dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum RPM as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the USA.
Automatic transmission has extreme hesitation when accelerating from slow speed such as merging with traffic. Dealer says this is normal and finds no fault with the power train. When accelerating the car will vitally stall with zero forward movement, then it will finally engage and lunge the car forward very abruptly. Have had three very close calls and this will result in accidents in the future.
Tl* the contact rented a 2011 volkswagen jetta. The contact stated that the gear shifter independently shifted from park into reverse while driving. The vehicle then began to reverse uncontrollably and crashed into a small patio but the vehicle did not stop. The contact then jumped from the driver side window and sustained injury. A relative then jumped into the vehicle while still in motion to maintain control of the vehicle. The relative was able to stop the vehicle while on a residential patio. The contact was hospitalized and a police report was filed. The contact did not notify the dealer. The manufacturer was awaiting a response from the contact regarding the crash. The vehicle was not repaired. The failure and current mileage was 4,000.
Tl*the contact owns a 2011 volkswagen jetta sportswagen. The contact stated that while driving 5 MPH from a complete stop the transmission exhibited a delayed response and began slipping into a higher gear with hesitation. The failure occurred intermittently. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 200. Updated 07/21/11 *bf the consumer stated when taking off from a stop, it felt as thought he vehicle shifted to a higher gear. The consumer had difficulty getting the vehicle to accelerate. The dealer was unable to duplicate the problem. Updated 08/18/11
Several times since owning the vehicle (2 weeks), it has stalled when taking off. This has happened with every person who has driven the car, even very experienced drivers with manual transmission. Latest incident was pulling out from a side street and the car stalled, causing a very dangerous situation.
2011 volkswagen jetta tdi stalls in traffic. It will start after stall but it will not move in any gear. Auto transmission. The car stalled for the first time at only 175 miles. The car was taken to the dealer and fixed? Car stalled the second time in traffic at 230 miles. It's now back at the dealer and they do not know what is wrong with it.
While driving the car with the dsg transmission in manual shift (tiptronic) mode, the car is supposed to downshift automatically as the car slows down. I have had 2 instances when the car would slow down, the transmission would downshift (as it should) to 4th gear and the instrument cluster multi-function display indicates 4th gear but when I accelerate to get the car moving again, the car feels like it is stuck in neutral, I.e., the engine revs but the momentum does not increase. Solution: I have found that manually pushing the shifter lever down to shift into 3rd gear engages 3rd gear and gets the car going again.
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
While accelerating normally from a stop sign in sport mode (sport mode for responsiveness, not a drag race), the car jerked while shifting from first to second gear. It was a half second hesitation but noticeably lost power and recovered but noticeable enough for me to report it.
Twice the car goes into reverse in all six gears. It happens when I try to come out of a full stop. It happens on flat ground. The first time it seemed to fix itself after about 10 minutes of my fiddling, but I can't see what I did to make it work. I had stopped quite a few times between one time and another and it worked perfectly well. The time between the first incident and the second was 13 days.
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