Unable to turn key to turn off ignition. Car is in the volkswagen service center for the three weeks for repair.
2012 Volkswagen Jetta engine complaints
Page 2 of 4: complaints 11 to 40 of 91, newest first, as owners wrote them.
Car ran hot first time air conditioning got hot car was going any faster with smoke from engine. No indicator at all car was running hot. Dealership stated the block mess up. Adjuster came stated theromast which not cover warranty for my car. Why was I never aware my car had these issues
Oxygen sensor code comes up, then all lights coming on, when vehicle is in motion. This car had a carfax sheet stating no problem and repairs done by micheal automotive in fresno ca. No recall ever mentioned, now a young mans first car , nothing but problems, only picked up because car fax stated it had no problems, now a safty concern.
Glow plug light comes on and the car looses power going down the road. Dealership has told me that it is caused by a faulty dpf ( covered under warranty) that is not available and renders the car unsafe to drive. I have been in contact with customer care and the tell me nothing is available. The original date of service was november 15, 2019. As of today may 18, 2020 I have no parts available and can no longer safely drive my car.
When shifting into reverse you push the transmission down, left and up almost like you are shifting into 1st (only difference is 1st you don't push down). Today, and multiple times previously it seems to not in reverse, but also not in 1st (almost like it's between two gears). Thus it just grinds gears and stops moving, it does initally move back then starts grinding. I was in the in the middle of pulling then had to throw it into neutral and try again to get into reverse for a second time.
The car has under 70,000 miles. The car needs a need vacuum pump and ABS module!!!!!!! Abs module is $2,200 dollars at the dealership. How does that brake so soon on a car?
Tl* the contact owns a 2012 volkswagen jetta. The contact stated that the vehicle stalled several times. The contact took the vehicle to first team volkswagen (6900 peters creek rd, roanoke, va 24019) at least twelve times to have the fuel system repaired in order to comply with the emissions test. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The approximate failure mileage was 161,316.
The motor kicks(jerks) really bad. It has been happening for about two years. I have taken it to a couple shops and the volkswagen dealer once and no one has been able to detect the problem. I have changed many parts thinking it would fix it and still happens. At this point im frustrated and dont know what to do the car only has 84,146 miles. It does it when driving down a city street randomly and is very scary.
Out of nowhere the epc light and mil lights came on the car lost power and the engine was rumbling. Very scary while driving on the highway. Took it to the dealer. Ignition coil and spark plug wires has to be replaced. Cost me over $900. A day later, I see that this same problem was a recall on jettas in the past. I am out of pocket $900 and was nearly rear-ended on the highway because of this. Why hasn't vw corrected this problem? I want to be reimbursed since this is a problem that has existed in jettas for year!
I am unable to turn off the engine when I stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because I like volkswagen but I think this will be my last.
Jetta wouldn't start, called dealership and they said get it towed in, we have 12 other just like it, zero degree's outside, they told me about the inner cooler technical bulletin and they'd take of it, they said they would defrost it and look inside the turbo, they never did look inside the turbo they unhooked one tube and yeas moisture liquid came out they said not enough, that's not what they told me they were gonna do, its not a coincidence that 12 other cars are having the same problem, they didn't take care of it and made me pay for a new starter, totally unacceptable the 12+ other cars having the same problem. $84 towing and $480 for starter, they need to recall the turbo's causing the problems. Unacceptable
Tl* the contact owns a 2012 volkswagen jetta. The contact stated that the vehicle rode roughly and hesitated to the point that it could not be driven. Volkswagen of marietta (1860 cobb pkwy se, marietta, ga 30060, (770) 955-6565) previously diagnosed that the diesel particulate air filter failed and stated that the part needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,300.
Vehicle stalls randomly while idling and has happened twice will driving at low speeds, which causes loss of power steering. The car also drives rough before, and the stalling happens sometimes 3-4 times a day and other times not at all.
Key gets stuck in ignition when turning off the engine.
Tl* the contact owns a 2012 volkswagen jetta. The contact stated that the engine seized frequently while driving and there were metal fragments stuck in the engine and transmission. In addition, the engine control module and battery indicators illuminated. The vehicle was taken to mckinney volkswagen (855‑402‑5098, 3600 s central expy, mckinney, tx 75070), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
Key gets stuck in the ignition when trying to turn engine off.
After stopping the car, the cooling fan remains on, and the engine seems inappropriately hot, yet I had not driven that far. Ideas range from a blocked radiator, a poor thermostat? The coolant had been changed. Has anyone else reported a similar problem? It was only 70 to75 degrees and often a bit humid, but usually at night since I seldom drove in the heat of the day. It was parked and the temp of the engine was never above 190 degrees, though the engine felt hot. This happened many times (10 plus) mostly during the winter in florida. I reported it once but the tech didn't see it as a problem.what do you think?
Vehiclecomplaint/ car doesn t stop or shut off . Key doesn t allow car to turn off
Tl* the contact owns a 2012 volkswagen jetta. While driving at an unknown speed, the vehicle stalled without warning. Jim ellis volkswagen (5901 peachtree blvd, atlanta, ga 30341) diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic and the fuel sensor was replaced again; however, the failure recurred. The vehicle was taken back to the same dealer for hard and soft diagnostic tests; however, the failure could not be replicated. The manufacturer was contacted and did not assist. The failure mileage was 45,000.
Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and I chose to live with the issue...now I received a letter to get reimbursed for the cost when I did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and I would have to pay for it. This to me is not correct. I brought this issue up many times before the car went over the 100,000 and they claimed it was because the car was old...I would like someone to look into this and get back to me so I can have this issue fixed.
Tl* the contact owns a 2012 volkswagen jetta. While driving at low speeds, the engine made a humming noise. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.
I bought the car in october 2017 and had to bring it back few days later because the water pump was leaking. They fixed it and couple weeks later I had to replace the heater core couplings because they were leaking. Now in the beginning of december 2017 I was coming back from orlando fl from the dealership because I had to get my title from them, the car broke down completely on the highway. Check engine light and a epc light came on as well. I had to get it towed back to my house and had multiple mechanics stop by and inspect the car but there was nothing they could do because of the tools they didn't have. I even called other mechanic shops that specialize in european cars. I finally had the car towed to the volkswagen dealership & they gave me a quote that was more than the value of the car. I also gave the dealership a call where I purchased the car from and they told me they would get back to me but never did until I called back with my mother and they said it has no warranty. Then I called the westlake finance company for the car and they told me to go through the dmv. The car is not driveable.
Key gets stuck in ignition when turning off the engine.
2012 volkswagen jetta gli 2.0 turbo engine. The vehicle while in motion was misfiring causing speed reduction without notice, running rough while at an idle and would rattle under load ascending a hill. Dealership service member said the tensioner chain was about to snap at only 80,000 miles on the car. Continued to report if the tensioner chain snapped, the engine would die immediately. This could be a major issue with highway driving and the car unexpectedly stopped accelerating, these parts should last more than 120,000 miles, if not, the life of a vehicle. I consider myself lucky to notice the problem before it became a bigger and costlier issue.
My 2012 jetta gli timing chain tensioner failed, luckily mine failed at as I started up my car in morning, because it happened while I was on the road not only would it have caused more damage to my engine, but it would have caused some accidents. After having my vehicle diagnosed on what caused my engine to breakdown I learned that it was caused by a faulty timing chain tensioner, a known issue that vw has refused to aknolowedge but if yo9u speak to any mechanic that has delt with vw and audi they will tell you that is a well known issue.
The key will not come out of the ignition. We have tried everything possible and vw said this is a known issue but wont recall and have to pay 1000+ to fix. What if something happened with myself or kids in the car and needed to get the keys out!
Key gets stuck in ignition and I cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time I park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.
Tl* the contact owns a 2012 volkswagen jetta. While driving 15 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle, but the vehicle stalled again. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the timing chain slipping. The contact was given the option of replacing the engine or performing a timing chain service and valve replacement. The vehicle was not repaired. The manufacturer and the dealer were not notified of the failure. The failure mileage was 64,475.
Car would not start suddenly... Vw dealership said engine needs to be replaced. There was no indication anything was wrong with the vehicle. It was driving normally, no abnormal noises, no check engine or other warning lights. Luckily, we found out engine had failed when trying to start a parked vehicle. It may have been an unsafe situation had the engine failed while driving.
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when I'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when I'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway
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