Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the vehicle pulled to the left. The vehicle was taken to the dealer where it was determined that the subframe had been moved out of specification because the contact struck a pothole. The dealer stated that this needed to be repaired before the alignment could be performed. The manufacturer stated that the subframe was damaged by an outside influence and would not be covered. The vehicle would need a front end alignment every time it struck a pothole. The manufacturer stated that is how the subframe was designed. The contact felt this was a manufacturer defect. The vehicle had not been repaired. The failure mileage was unavailable.
2013 Volkswagen Jetta body complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Tl* the contact owns a 2013 volkswagen jetta. While driving 70 MPH, the front driver side door opened independently and would not latch. The door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,785. The VIN was unavailable.
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. As a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.
Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)
A couple of weeks after buying this new vehicle I noticed that hundreds of foggy looking spots would appear in the rear windshield at certain times of the day. When these spots appear it is almost impossible to see out of this windshield or into it . This usually happens around dawn and around dusk though it has happened at other times of the day also. I have pursued having this problem resolved by contacting the dealer several times only to be told it is because of the window being polarized and that the window is up to manufacturer specifications. Pretty much they have told me, too bad that's the way it is. I have expressed to the dealer and to volkswagen of america that this is a safety issue due to the fact that you can not see out of or in through the windshield when these foggy spots are there. After months of trying to get them to at least acknowledge there is a problem they finally sent an executive down to look at the problem. Their last time I heard from them, they said they would tint the rear windshield so that I wouldn't see the problem. To me this does not make any sense. If you try to cover up the problem you do not solve the problem. I feel that they are trying to cover up a manufacturing problem and ignoring safety issues. I don't know who to talk to or where to go from here with this problem. It seems as though I am getting nowhere with them. I am reading about others with the same problems in vw forums on the internet and am sure there must be other complaints about this problem and am wondering if others have sent complaints into this department also. Any help would be appreciated.
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