Ignition switch malfunction. Will not turn and leaves vehicle running, key is unable to be removed. Vw knows about this issue and fails to issue a recall. I brought this matter to their attention and they will not fix the issue nor reimburse consumer. Vw has not informed me of a recall or warrant on part nor has the dealership, although customer service states they mailed a notice to owners.
2013 Volkswagen Jetta electrical complaints
Page 3 of 6: complaints 41 to 70 of 148, newest first, as owners wrote them.
I was told that my transmissions had a recall and when I called there were no open recalls for them I've been having a problem recently where my car was going from electric to gasoline which caused my car to stall and then when I pressed on the gas my car would not go but the car would still be on with no dash bored lights on they come on and then they turn off. I asked if they can look at what was replaced and they said it would charge me an expensive amount to pay per hour which is crazy! When I first got the car there were a lot of codes that they completely erased from the car the day after I got it from another owner I was already having issues and she called and asked just there was no available slots then too. What my car is doing is dangerous and it's scary I don't even want to drive it at this point and I only had it since march 13th if this year and the recall was done in february the one guy told me and I'm the beginning he told me january and they won't do nothing about it my e mode won't come on anymore and when my car is in stationary it jerks continuously.
When inserting key and turning to start ignition, the key has to be wiggled a little bit to get it to turn. Also, when turning ignition off it is even harder to turn off, you have really wiggle and twist to the point where you're almost forcing it to turn off. The height adjustment of the steering wheel affects how hard it is to turn on and off. I always have the car parked when turning on and off the ignition. It's been doing this for the last year about but has become more often this happens in the last month.
My jetta se 2013 keeps stalling while driving. It happened since I bought it and took it to the dealership a couple of times, and nothing wrong was found. It has happened a few times during the highway and almost have been in a couple of deadly accidents. This has also happened while driving in regular streets at about 30-40mph.I have been reading that this is a common issue, but so far vw has not done anything about it. Also, both headlights are not working anymore. It seems might be an issue with some sensors, but nothing that they have been able to identify.
Simultaneously both read doors would either not lock or not unlock due to faults vag03302, vag03303 and vag 03304. Doors would remain unlocked which is a security item or if doors did lock, it was never clear if I could open them from the inside or the outside. This is not only a security item but a major safety issue that vw generously charged me over $1100.00 to repair on my own. It is very odd that this occurred with two doors that are seldom used and vw did not have a concern as there was not a recall for the problem. This is a safety and security item that should be looked into at a higher level
My car stalled on me 4 times between may 2018- december 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and I ended up on the opposite side of the road of traffic. Transportation canada has been notified of the safety concerns (I am located in toronto, on, canada and all incidents occurred in toronto). Volkswagen cannot determine the cause and have not provided a solution or a normal course of action to this safety concern. I am pregnant now and even more concerned. My car was bought brand new from the dealership in 2013 and has only been serviced at volkswagen - it is in very good condition besides this reoccurring safety issue.
While my fiance was on way to work at around 6 a.m. She stopped at light when she went to go it bucked a little then started going when all of a sudden the car would not move in the middle of traffic. Luckily some people where around to help her push it out of traffic she got hold of me went to her started car but would not move called tow truck had it towed to vw dealer where she had purchased it and has always had her service done. While waiting for service to call I did some investigation on computer and what do you think I found yep so many complaints with same problem. So when the call came from them was told few things wrong the electric motor was dead but he said the good news it is covered by the hybrid warranty then I said ok whats the bad news was told transmission needed to be replaced, I said to the gentleman that vw new about this and they just wait and pray the warranty runs out. I refuse to pay $7700 to fix it purchased car in 2015 with almost 14000 miles in all that time she when this happened she had a total of 59000 miles. Vw new they had problem did recall for a few but from what I read that does not fix the corrosion that has already happened shame on them and the dealers that sold them. These dealers need to complain to vw on behalf of there customers who came them in good faith and a fist full of money.
For the last 30,000 miles my vehicle has sporadically stalled out or shuddered heavily as if it was about to stall while driving at low speeds or accelerating. This month however, my vehicle stalled out and completely lost power for a few seconds while driving at low speed in heavy traffic on the interstate. Each time I was driving straight and not turning was involved. My transmission has been replaced twice and each time this did not solved the issue. These incidents keep increasing in severity and occur randomly so I do not know when to expect. I feel unsafe when these instances occur.
Tl* the contact owns a 2013 volkswagen jetta. The contact received notification of the federal safety agency campaign number: 19v615000 (electrical system, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact stated that she had to aggressively insert and remove the key from the ignition switch in order to start and turn off the vehicle. The approximate failure mileage was 78,000.
Tl* the contact owns a 2013 volkswagen jetta. The contact received a notification in the mail per the federal safety agency campaign number: 19v615000( electrical system, steering). The dealer and manufacturer were not contacted. The contact called the federal safety agency and was informed that the parts were not available. The contact stated that the tire warning indicator illuminated. Also, the vehicle made hard shifts while driving at various speeds. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2013 volkswagen jetta. The contact received a recall notification for the federal safety agency campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not notified. The contact called the federal safety agency and was informed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 volkswagen jetta. The contact received a recall notice for the federal safety agency campaign number: 19v615000(electrical system, steering). The contact took the vehicle back from where it was purchased and was informed that an authorized volkswagen dealer needed to be contacted. The contact called the federal safety agency for further assistance and was informed that the parts were not available to service the recall. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the key failed to release from the ignition switch. The contact called volkswagen of panama city (located at 3605 e 15th st, panama city, fl 32404, (850) 763-5495) and informed them of the failure. The contact discovered that the VIN was associated with the federal safety agency campaign number: 19v615000 (electrical system, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The failure mileage was unknown. Parts distribution disconnect.
Key gets stuck in ignition when turning off the engine
Key gets stuck in ignition. Can't turn off engine. Also, often difficult to turn key from 'off' to 'on' position; key gets stuck in 'off' position.
Key gets stuck in the ignition, won't turn off unless I pull the fuel pump fuse to kill the engine. It's the second time it happens and unreal how much we gotta pay to replace it not mentioning the reprogram keys, I've read the same thing from so many people having the same issue. Maybe it should considered a recall.
Key gets stuck in ignition and I cannot turn off the engine. Vehicle was stopped in a parking lot.
Driving on city street, the engine quit. There was no power and the auto had to be towed to a repair station. Repair was jx1 power electronic output model which was coded and adapted to vehicle. :(per brunswick auto mart document). It would appear that this vehicle engine electronic control module failed. If the failure happened on a highway during high volume of traffic a serious issue would occur.
Key gets stuck in ignition and I cannot turn off the engine. Stationary in park.
My key constantly gets stuck in the ignition. My car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. A lot of people I know with jettas are having this same issues. I think it is a malfunction with the ignition switch. I also have a lot of electrical issues. My horn does not work, windshield wiper fluid doesnt work, my passenger window as well! There needs to be a recall asap !
Ignition wouldn't turn off. Had to monkey with the key for about 5 minutes before the car would shut off. Multiple complaints have been made on this issue. Please issue recall. Also noted that the key has been difficult to turn at time since shortly after purchasing the car a month ago.
On december 8, 2016 we purchased a 2013 vw jetta hybrid with extended warranty. Within 3 months it was losing power, jumpy and not driving correctly. This was for my 16 year old son. It would lose complete power on the street. Not ideal for a brand new driver. Towed it to dealer, told needed new transmission. Four weeks later we finally got car back. Still noticed a jumpy feeling when driving but assumed dealer fixed correctly. In november 2017 same thing happened, loss of power, jumpy, not safe at all. Towed in to dealer again and they said vehicle needed repairs of 12k and not covered by warranty. I could not pay that nor could I not understand why it wasn't covered??? Dealer said car was undriveable and they gave us 500.00. I still owe 11k on the loan. Please help, I am just sick about the way I was treated and the debt I incurred for no reason. I really feel like this was a lemon.
The vehicle stalls intermittently, losing power to the engine. At first, it began to happen monthly (50,000 miles) only while the vehicle was stationary (at stop lights or idling in the driveway). The engine would lose power and the battery light would come on, and the vehicle could be started again immediately. The vehicle also exhibited lurching acceleration at low gears. It would not trigger any codes (for either issue), and multiple vw dealerships were unable to replicate and diagnose the problem. The stalling then occurred while driving (70,000 miles), causing the steering to lock up. This occurred while on a freeway at 70 MPH; the vehicle had to be pushed off the freeway by an officer and then towed. Still, the vehicle did not produce any codes. After over 1 month at the dealership service center and replacement of 4 different wires that appeared corroded, and the transmission valve body, the same issues persisted. The stalling began to happen more frequently, both while stationary and while driving, and began to trigger the epc light (80,000 miles). By this time it was clearly unsafe to drive. Not willing to rent a car for an unknown duration for the service center to attempt to replicate and diagnose the issue, I was forced to purchase a new vehicle.
Twice stalled at a traffic light, currently has engine malfunction code p2015 for intake flap valve failure. Vw states it is a known problem for the ccta engine code for 2011-2012 vw 2.0t tsi engines. However since it wasn't extended to my vehicle even though they are the same they will not honor the extended warranty because the federal safety agency didn't identify my vehicle year yet.
Faulty horn in both stationaty and moving positions. Will work and then suddenly stop working. Replaced horn right after purchase, but continued to have problems later.
My car while on the busy interstate suddenly lost power. It was running but pushing the gas pedal did nothing. I was able to get it to the shoulder. I shut the car off, waited 5 min, & turned it back on. The epc light was on. I was able to then maneuver slowly to a nearby truck stop to call for a tow. The car surged the whole time. 1 week later the vw dealership says engine electrical harness failure & that it will cost me $1200. Of course it's out of warranty & no recalls. This is dangerous & costly.
While driving on the highway the car cut off the epc light came on . I managed to restart and pull over and then after three attempts the car started and stayed on . The epc light came on again. I had the car looked at by the car repair shop that I was near out of fear of driving; but no sooner did I get the car back the same thing started happening to the vehicle( while in motion the car stalls no light necessarily come on with exception of the epc light which does not stay on. Oppose to me pouring money into the car I read about recalls and this same thing is happening in other models but my VIN is not listed and I want it included this is dangerous and inconvenienant please help me
Key gets stuck in ignition when turning off the engine (vehicle stationary).
Ignition switch gets stuck in on position, can't turn car off
Takata recall vw jeta was in an accident due to freezing rain in january 2017 (knoxville, tn). Vw slid into another car causing in excess of $5,000 damage; however, the airbags failed to activate. Complete failure in air conditioning system/compressor electrical system locks/unlocks doors while driving. Electrical system rolls down windows for no reason. This begun 70k miles
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