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2013 Volkswagen Jetta visibility complaints

Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.

See the summary of 2013 Volkswagen Jetta visibility problems: which part fails, at what mileage and related recalls.

Filed Sep 26, 2014 · Body, Visibility · 11,000 miles · MD

Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)

Filed Sep 10, 2014 · Visibility · 32,000 miles · FL

Driving home on I-4 the evening of sep 10, 2014 and heard a loud pop/gunshot sound from the sunroof, then started hearing glass debris blowing off the car. It was quite a shock to both myself and girlfriend in the moment. Luckily, I had the sunroof interior cover closed so it did not fall into the car while we were driving. I did not stop as I wasn't sure if it was safe, but after arriving home about 8-10 mins later I inspected the car noticing that the glass was not shattered in, but pushed outward like the impact came from the inside. There was a huge hole in the center with chards of glass inside and the entire sunroof has cracks throughout. Not sure whether to file a claim or go to the dealership for further inspection. I was driving about 65mph on the interstate, so there wasn't a possibility for vandalism. The temperature was in the low 80's.

Filed Mar 22, 2013 · Body, Visibility · 255 miles · SC

A couple of weeks after buying this new vehicle I noticed that hundreds of foggy looking spots would appear in the rear windshield at certain times of the day. When these spots appear it is almost impossible to see out of this windshield or into it . This usually happens around dawn and around dusk though it has happened at other times of the day also. I have pursued having this problem resolved by contacting the dealer several times only to be told it is because of the window being polarized and that the window is up to manufacturer specifications. Pretty much they have told me, too bad that's the way it is. I have expressed to the dealer and to volkswagen of america that this is a safety issue due to the fact that you can not see out of or in through the windshield when these foggy spots are there. After months of trying to get them to at least acknowledge there is a problem they finally sent an executive down to look at the problem. Their last time I heard from them, they said they would tint the rear windshield so that I wouldn't see the problem. To me this does not make any sense. If you try to cover up the problem you do not solve the problem. I feel that they are trying to cover up a manufacturing problem and ignoring safety issues. I don't know who to talk to or where to go from here with this problem. It seems as though I am getting nowhere with them. I am reading about others with the same problems in vw forums on the internet and am sure there must be other complaints about this problem and am wondering if others have sent complaints into this department also. Any help would be appreciated.

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