The contact owns a 2017 Volkswagen Jetta. The contact stated while his daughter was driving 15 MPH, the vehicle started to hesitate and lost motive power. The driver was able to drive to the destination, after which the driver observed fuel leaking underneath the vehicle. The vehicle was taken to the dealer, who diagnosed a failure with the fuel rail. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 20V648000 (Fuel System, Gasoline). The contact stated that the VIN was included, and the vehicle was repaired, but the failure occurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 36,000.
2017 Volkswagen Jetta fuel system complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Safety recall on fuel rail bolts was originally performed by dealership on 30Aug21. However, while driving to work 14May24 the car dumped a full tank of gas and had to be towed to dealership for repair. The technician found the fuel rail bolts missing.
The EPC light and Check Engine light came on while driving, major car throttling, problems with acceleration, stronger throttling occurred with more acceleration. Car was immediately towed to nearest VW dealership service. Me and my son had to stop on the expressway far from home. Problems were confirmed at inspection by VW dealership on same day of incident. No symptoms or warnings occurred of problems before incident.
The contact’s daughter owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was running rough and seized. The contact stated that his daughter smelled fuel that was leaking from the vehicle. The vehicle was towed to an independent mechanic who stated the intake valves were fouled due to the vehicle sucking air and gasoline at an incorrect ratio. The mechanic replaced the intake valves, the parts to the valve, and part of the fuel line; however, the failure persisted. The vehicle was towed to the dealer who stated that the intake valve was fouled, and the previous mechanic had not performed the repair properly. The vehicle was not repaired because the dealer wanted the contact to undo the work the previous mechanic had performed before performing the recall repair. The contact stated had not received notification of the federal safety agency Campaign Number: 20V648000 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for the federal safety agency Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Fuel rail failed causing gas leak. Part was previously recalled and fixed, failed for same issue that caused original recall.
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the federal safety agency Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.
Dealer does not have parts to fix recall. Received fuel rail recall notice in March. It is late May and have called dealer multiple times with same response. Recall is for fuel rail that may leak.
Tl* the contact owns a 2017 volkswagen jetta. The contact stated while driving 25 MPH, she started to smell a fuel odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. Shortly after, she received notification of the federal safety agency campaign number: 20v648000 (fuel system, gasoline). The vehicle was taken to the local dealer brooklyn volkswagen service center (599 e 56th st, brooklyn, ny 11203, (718) 484-7788) and was informed that the recall repair was previously completed. The VIN still showed the vehicle as unrepaired. The contact stated that the failure persisted. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
While the vehicle was in motion it turned off on me and started leaking fuel.
I was driving down the freeway at 70 MPH and the car lost all power. The check engine code came on as well as the epc light. The car would try to start but would run very roughly. When I got it home I started it and noticed fuel pouring from the fuel rail
I purchased this vehicle from larson automotive group in mid january 2021 and, only after checking your site, found the recall. I notified them and they returned the car and I purchased a different jetta that I have no problems with. My concern is that they are still selling this vehicle and at least 4 other jetta 1.4 ts on their site. I am worried others will not check as I did and be sold a car that is unsafe, with an active recall.
Tl* the contact owns a 2017 volkswagen jetta. The contact received notification of the federal safety agency campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called volkswagen of salem county (815 us-40, monroeville, nj 08343) and the manufacturer, and was informed that the part was not yet available. The contact had not experienced a failure. The contact stated that he was concerned for his safety and had stopped driving the vehicle. Vin tool confirms parts not available.
Tl* the contact owns a 2017 volkswagen jetta. The contact stated that the federal safety agency campaign number: 20v648000 (fuel system gasoline) had exceeded a reasonable amount of time for the repair. The part to do the repair was not yet available. The contact received the recall notification december of 2017. The contact spoke with a kia dealer that also service volkswagen vehicles, (overturf kia 1016 w columbia dr, kennewick, wa 99336 phone number (590) 586-3185), the dealer advised the contact if the vehicle was not emitting a fuel odor the contact should not be concerned and that the remedy was not yet available for repair. The manufacturer was not contacted. Vin tool confirms remedy not yet available.
Recall number: 20v648 is not resolved in a timely manner. There is not a repair available yet.
I received a recall notice on a leaking fuel problem. I have tried to make an appointment but they say they cant repair it. I feel very uncomfortable driving my car because I have seen some leaking liquid.
Tl* the contact owns a 2017 volkswagen jetta. The contact received notification of the federal safety agency campaign number: 20v648000 (fuel system/gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 volkswagen jetta. The contact stated that that the bolts that secure the fuel lines detached. There was an abnormal odor of fuel inside the cabin and around the vehicle. The contact stated that when he turned on the air conditioning system the fuel odor entered the vehicle through the vents. The contact stated that the vehicle was leaking fuel from the fuel line of one of the fuel injectors. The vehicle was taken to molle volkswagen (808 w 103rd st, kansas city, mo 64114) but was not diagnosed nor repaired due to the diagnostic and repair cost. The VIN was included in the federal safety agency campaign number: 20v648000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Was driving on the highway, smelled gas, pulled over, car died, epc light came on. Had the vehicle towed to the nearest vw dealer.
My vehicle is under recall because my fuel rail bolts can become loose causing a fuel leak and a fire. I do not feel safe allowing my daughter to drive my vehicle going back and forth to college. I have contacted volkswagen corporate concerning a loaner vehicle until a remedy exist. They told me the dealerships handle loaners and a recall that does not have a remedy does not qualify for a loaner car per the dealership. I still have two years to pay on this vehicle that is deemed unsafe and there is absolutely nothing I can do about it evidently. Is there a law firm heading up a class action lawsuit or is the government helping in any other way. This is how the biggest automaker in the world handles recalls. We had a recall with no remedy in our lincoln and corporate lincoln gave us a loner at no cost for 7 months until they figured out how to fix it. I am forced to keep paying for a vehicle that may kill my daughter. If they can't fix it they should be forced to buy it back.
Vehicle fuel pumps failed and vehicle disabled. I immediately smelled a strong odor of gasoline. Vehicle towed to local mechanic; upon inspection, noticed, smelled gas leaking from vehicle rail bolts. Volkswagen america contacted and vehicle towed to local volkswagen dealership (ourisman, waldorf, md). Initially told no gas leaking, charged $229.00 with recommendation to clean engine and interior covering under the hood and new cabin filter (I declined and voiced my frustration). Told no gasoline leaking and released the vehicle. A few days pass and vehicle sits, notice a puddle of gasoline and called dealership. Told to tow vehicle to dealership, told again no gasoline leaking. I traversed to dealership and pointed out the issue. Then told my issue and not covered by recall .... Lots more to tell volkswagen of america case number # 04621276
This 2017 jetta had a massive amount of gasoline spraying from the fuel rail which was caused by poorly installed fuel rail bolts. The car was towed to a certified vw dealership on nov 11th for repair of this documented manufacturer defect. The car remains in the possession of billing montana volkswagen with no resolution to the open safety recall. It is now december 28th, 2020. The car has been in vw hands for 46 days. I was told that it could take up to six more months to figure out the "prescribed fix".
I noticed today after driving my car when turned off, the fuel was leaking from exhaust pipe.
I was accelerating from a 40 MPH zone to a 65 MPH highway when the car began to sputter and then enter a limp mode. I was able to pull the car to the side of the road and could smell a strong odor of gas. I raised the hood to see an overwhelming amount of fuel spraying from the passenger side of the engine. The engine was turned off and the vehicle was towed to the nearest certified mechanic, valley motor honda, sheridan wy. There was not a vw shop within 100 miles of the breakdown. Upon original inspection, a torques head bolt was discovered loose from the fuel rail and the fuel rail was separated from the injector on the distal cylinder (see picture). Simply tightening the fuel rail did not satisfy the problem. This is reportedly the result of the injectors shifting position and/or being damaged. After learning about this common vw jetta problem, the car was towed to the nearest vw dealership in billings montana. It appears that the prescribed recall fix for this issue might only require some loctite and wrench turning for the cars that have not yet experienced this catastrophic failure. The fix looks to be more extensive for cars like mine that were not caught in time. The car has been at billings volkswagen for 14 days without resolution. I do not know what parts are involved or why the repairs not available. I can provide a copy of the repair bill from valley motor honda in which the fuel rail was identified as the source of mechanical failure.
Tl* the contact owns a 2017 volkswagen jetta. The contact received notification of the federal safety agency campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact called autonation volkswagen columbus (3000 n lake pkwy #300, columbus, ga 31909; (706) 522-2148) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that fuel was leaking from the vehicle and that 4 bolts were replaced in the past. The contact stated that there was an abnormal fuel odor coming from the vehicle. The approximate failure mileage was 51,400. Vin tool confirms parts not available.
Removing the key while the shift lever is in a position other than "park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash. I asked after I first bought the car and they said it was normal. I called recently and was told my VIN number was not included in the recall. It is a daily dangerous failure on vw's part. It happens every day and when called they said I would have to pay for it. I did not get any recall information about the issue.
My vehicle had been running normally and without issue until I got it home and when I needed to leave again, the engine would crank but would not start. Found to have a gas leak pooling under my car and fuel leaking out from around the fuel rod every time I turned the key. I work as a hospital employee on call and my critically ill patient's care was delayed because of my inability to get my car running.
N80 emission failure, owned car three months purchased extended warranty and still under 60k yet dealer refuses the no emissions federal standard for this model and won't fix this issue. This model is covered 150,000k says federal regulation vw refuses this fix.
I have notice since purchasing the car it has issues with mileage and correct has to mileage. I spoke with be when first getting it and the service worker acknowledged the issue but did not fix it. It is still a problem now. You can fill the tank up go a mile down the street and it will say you have driven 30 miles. Even when the vehicle is in park it will say you are driving at least 2 miles per hour. I have a video that better places the situation as well. This vehicle also have the cd player run hot, the lighter ports do not work again, and the antifreeze light has come on every year since purchasing this car. I feel there is something wrong electrically and engine wise.
I start to smell gas coming out my AC an then the car start slowing down an when I hit the gas pedal to speed up it doesn't go pass 2000 RPM driving only like 15mph so I stop the car an turn the ignition off an when I go back to starting the car it woke start
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