Emergency brake engages while driving the car with nothing else on the road. Door locked on her and she had to climb thought the passenger side door. Received several more malfunction alerts. Took the car to my local dealership (200 mile round trip). First I was told the codes were caused by a non-vw diagnostics computer. Then, they said it was a dead battery in the fob. Then they said it was because the car was filthy. It was snowing and I had just driven over 100 miles through snow on a salted road. Of course it was dirty. But, it was clean when I left the house. They refused to do any work except to change the battery in my fob. I changed the battery in my wife's fob when I got home. I also cleaned the car inside and out. As soon as my wife went back to work, all the codes came back on. When the brakes automatically come on while driving on icy roads, this could be a major problem. Also read about a possible class action lawsuit about the brake issues and more.
2019 Volkswagen Jetta brakes complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
The brakes after sitting no matter length make horrible noise, and are very stiff. It can be five minutes or over night. This is not safe. I told the dealer within days of purchasing.
Brakes were making noise took into dealership to be check out and was informed front pads low on pad life and rotors warped and need replacement asap. Rotors warped to the point of needing repair, at 30000 miles. The car is kept in arizona in a dry climate, no rain, no hills, mostly highway driving with little braking and for the last 8 months, minimal use due to stay at home orders. Dealer has no explanation as to why these parts failed when they should last to 60000 miles at least. This is absolutely unheard of on a vehicle that is not even 2 years old and only 30000 miles. Volkswagen needs to do some serious research and possibly issue a recall. Dealership quoted $553.00 for front brake pad & rotors replacement...
Started vehicle in morning went back inside to grab bags and water while car warmed up. Came back and sat in drivers seat. Car center screen notated - auto/stop error and check engine light on. I put car in reverse to back out of driveway. No brakes at all. I had to push down on brake pedal as hard as I could to stop car. Luckily was not out of driveway. Put car in park and turned off and turned car back on. Same faults came on dashboard and screen. As well as airbag fault.
Rotors warped to the point of needing repair, at under 26000 miles. The car is kept in arizona in a dry climate, no rain, no hills, mostly highway driving with little braking and for the last 8 months, minimal use due to stay at home orders. Dealer has no explanation as to why these parts failed when they should last to 60000 miles at least.
I suspect that my 2019 vw jetta computer system/car was hacked/driven remotely on 12/3/2019 that caused an accident (photos attached) that LED to my car being a total loss. I sustained injuries and was taken by ambulance to the local er from the accident. This case is still involved in court proceedings as of today. I was driving home and my car speed accelerated without me being on the gas and my breaks were not working. Without turning the steering wheel I drove off to the right hitting a parked car. The police report indicated that after impact with parked car #1, I rolled back 55 feet and hit another parked car on the opposite side of the street. I did not think any of this was possible until I was reading about car hacking and cars being driven remotely. I also did not think that it was possible with the 'impact safety features' on a vw jetta, I could possibly roll backward after the impact of parked car #1? I am looking to have this issue investigated. I am also sending information to the fbi internet crime complaint center.
Rear dirverside rotor sheered off causing wheel to lock-up and vehicle to spin-out resulting in impact with curb
Tl* the contact owns a 2019 volkswagen jetta. The contact stated that on multiple occasions while stopped on an incline, the hill assist feature caused the vehicle to stall intermittently without warning. The failure occurred when the accelerator pedal was depressed. The contact stated that the stall lasted approximately 3 seconds. The vehicle was taken to fiore volkswagen (1000 s logan blvd, hollidaysburg, pa 16648), on three separate occasions. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available. *dt
Metal plates in the road trigger the the car's front-assist sensor to activate the autonomous emergency braking system in the vehicle, despite the absence of any obstruction. The result is a jarring deceleration from ~20mph to a complete stop in a matter of feet: effectively minor accident. There is no advanced warning, only a simultaneous buzzer and dashboard signal. It poses a significant risk to all vehicle occupants, especially passengers who are unaware of the hazard or otherwise unable to prepare themselves (e.g. Infants). This problem is persistent, disruptive, and dangerous for the vehicle's occupants as well as any trailing vehicles that may consequently crash into the unexpectedly halted vehicle. Volkswagen claims that this is "expected behavior" of the sensor, as the vehicle manual warns of "unwanted" behavior when "there are ...metal plates in the road." nevertheless, while it may be "expected," it is still patently unsafe. Volkswagen's suggested resolution is to permanently disengage the front-assist safety feature of the vehicle. This is unacceptable because it exposes the vehicle's occupants to other safety hazards that might otherwise be avoided with an engaged front-assist system. Furthermore, the system must be disengaged anew on each vehicle restart, which leaves room for potential operator oversight. I experienced this unsafe behavior nearly daily for almost 18 months due to construction in my neighborhood, and I have documented it 3 times with timestamped videos. As this site does not permit video files to be uploaded, I can provide those upon request. A bbb auto line case was opened again volkswagen. Vehicle repurchase was denied based on volkswagen's warning of "unwanted" behavior in the vehicle manual. Nevertheless, the decision affirmed that "the front assist issue substantially impairs the use, value and safety of the vehicle."
Vibration and grinding noises at low speeds. Started around 200-300 miles on the odometer. Originally only occurred in eco mode now happens all the time. It has gotten progressively louder and more severe over the last 4-5 months I've owned the vehicle. Took it to the dealer twice and they told me it's normal but it sounds and feels terrible. The car feels very unsafe. Sometimes it accelerates very slowly and other times I barely press the pedal and it takes off and the tires spin. When driving in eco mode the internal computer seems to forget and switches back into regular drive mode but the eco mode button will stay illuminated even though the dash display says it is in drive. At higher speeds the grinding becomes more of a low growl or scrape and also vibrates much more especially when turning or accelerating. When I first start the car to leave home or leave work my brakes screech the first 3-4 times I apply them. It's so loud that my neighbors have complained multiple times. No matter what kind of driving I do or where it is the vehicle feels unsafe and makes loud grinding noises when accelerating or cruising.
Car makes grinding noise when going between 20-40mph, every car I test drove made this noise so I assumed it was normal. Not as loud in the sport mode but noticable in eco mode more. My car has 4000 miles on it. Vw says it is a normal sound. Also breaks squeal very loudly when backing up, again they say normal.
When putting my car in reverse and backing out of a spot brakes make a high pitch ringing. Also, when parked muffler/ tail pipe on the left side, it gurgles as if water is boiling in it. Car is less than a year old.
I have a manual transmission 2019 jetta gli. Because I have a manual transmission, I engage the emergency brake whenever I park. If the emergency brake is on for a period of 3 or more hours, it will not disengage when I attempt to do so with the electronic button. The electronic button shows it is off, but the brakes are still engaged. I have to try to move the vehicle in order to "break" the pads away. It produces a very violent "boom" from the brakes as they pull away. The dealer says this is "normal" because condensation sticks the pads to the calipers (or whatever, I don't know the terms), but it seems very violent to me and feels like the brakes are being compromised every time I use my emergency brake. The dealer will do nothing about this.
I was waiting for a parking space and was placing the car in reverse to give more room for the person to back up and the car would not move. I put the car in drive and again the car would not move. I placed the car in park then back in reverse and the car would not move. I again put the car in park, turned the engine off, restarted the car put the car in reverse and the car went in reverse..this happened to me twice. The other incident was I was reversing out of a parking spot and the vehicle brakes jammed on..I checked for vehicles/people prior to backing up and there were no vehicles/pedestrians present but the brakes engaged anyway. The second time this occurred I was traveling at 40 MPH and the brakes jammed on again for no apparent reason. I called the dealership and they said they had heard about this "phantom" braking" but didn't know why and as far as the vehicle not moving, just shutting down they said that they received an email saying that there is an issue with the computer chip and I am still waiting to hear the outcome.
Since day one car is shaking like a boat, when I drive it on a highway making it not stable. Brakes squeak and I see signs on the brake disk.I am with the original brakes. Car is shutting down when I park. When I switch again to drive, it is completely off from itself, key is inside and I have to turn the key off and then start the car again. Air condition is not working properly vw said they have better 8 zones air condition. I had oil lamp around 5000-6000 miles they said that the car should not have problems till 10 000 miles. I have problems accelerating, I am loosing power. I have grinding scraping noise from the transmission. Also transmission jumps when I drive, slow response. The engine is giving me lag when I am at traffic light, vibration and shaking. I make multiple calls to the dealership and volkswagen group of america to tow and fix my car that I leased. I explain that the car is not safe. I have been involved in multiple accidents. I am not feeling safe operating this vehicle. It's been more than half year and not one problem is fixed.
Vehicle proximity sensors began to flash, despite being the only car in a freeway entry lane. There were no cars in front of me, or in back of me, but my vehicle's sensors began to flash and the car began to break as if preparing for a collision. Car never stopped completely, since my foot was on the gas. Sensors continued to flash on dashboard for a minute. I'm not sure of what causes this, perhaps the equipped vehicle software isn't clear of bugs, or sensors could have been manipulated via bluetooth connection.
Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when I have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch. Its as if im putting the wrong key in there but I only have one vw so this is for sure the right key. The car squeaks extremely loud. Its a really loud screeching sound and it only happens when I reverse. Both things only happen every one out of 10 times or so.
My 2019 jetta began experiencing breaking problems in less than 2 months after purchasing the vehicle. After initial start and drive at idle, the breaking pedal pressure was erratic and causing the car to slam to a complete stop. This condition only seems to occur at idle, and I was told at bringing it into service that the vehicle was operating normally. However, the condition continues to exist and beginning in june, I began having multiple check engine lights for a evap leak. Now at the 7 repairs and having multiple parts replaced, the service at the dealership states that the air intake needed to be replaced. My understanding is the air intake and vacuum systems have a direct correlation with the brake booster pressure. However, I returned the vehicle for service because the readiness monitors for the evap were not set, indicating that a potential issues still exist. Although the cause may not be with air intake, a vacuum/pressure issue does exits causing effects on the other systems. This is very frustrating due to the fact that I had injured my leg in the previous year and the excessive pressure at breaking caused me aggravate the previous injury. On several occasions, I was told be the dealer service that the vehicle was operating normally.
While I have been driving in heavy traffic at or about 20 MPH, my park brake comes on and my vw comes to a dead stop and almost always get into an accident. Cars behind me get mad and start honking. It's happen to 3 times now and once to the mechanic that stated it could be catastrophic. I am a professional truck driver of 40 years and can handle the unexpected for the most part but my wife whom commutes 60 miles daily on a crazy freeway to work has been for fortunate that it's not happen to her yet. I finally couldn't keep it to myself anymore and after telling her my experiences, she refused to drive the car anymore till took care of the problem. I brought the car brand with only 10 miles on it (2019vw) with a rebuilt title with no mfg warr. But I purchased after market warranty 7yr. 100,000 for $4,000.)...I contacted the car dealer and my warranty and both said I bought car as is and basically show concern that we could get our self's killed or others. The car has been at the vw car dealer for almost 2 months now and I've had to rent a car for my wife this whole time. Vw calls me every 2 week and tell me 2 more weeks on the part (electrical module in gear shifter). I am facing a several dollar bill at shop and a couple thousand dollars with car rental. That keeps charging my credit card. I am paying for a brand new dead vw. And very very did appointed in the whole system! .
The car shut off, I lost control of the power steering and the breaks failed to stop after the computer shut the car off. Now they calm the shifter is defective and needs replaced after there computer diagnostic codes failed to detect the problem the first 2 times and a test drive would have told them their was a problem but they refused to do a test drive and relied and faulty computer input. This serious malfunction could have resulted in my injury or death or injury and death to another party. The defective shifter has caused injury to my right knee and tendons. I was in park, a person entered the car. I put the car in reverse and the car shut off rolled down the hill until it stopped by rolling in reverse up a hill behind me. The person refused to be in my car as the danger was obvious to her. The only reason the car stopped was because of the hill. I lost control of the brakes and power steering as the car was shut off. Any child or elderly person behind me would have suffer serious injury. The dealership I purchased the car from is refusing to write any of this information down.
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