The left rear brake system has a defect that has resulted in the left rear inner brake pad to wear through at an accelerated rate resulting in brake failure with no friction material left. The other three brake pads in the rear have plenty of material. Excessive sounds, a sensation of dragging in the left rear part of the car, noises from the left rear of the car after releasing the brakes at approximately 10k miles, and eventually metal-on-metal grinding noises starting around 20k miles were reported multiple times to the servicing dealership. However, the service advisor reported there was plenty of material, and that they all make such sounds, but would not actually test drive it to confirm the reported noises. By continuing to drive the vehicle in this condition, it put the occupants and others on the road at increased risk.
2022 Volkswagen Jetta brakes complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
The contact owns a 2022 Volkswagen Jetta. The contact stated when he released the hill start assist the brakes seized, causing the vehicle to not move. The contact stated that after several minutes the brakes released. The dealer was contacted and stated that the feature operated as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the feature operated as designed. The failure was 75. The VIN was not available.
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