2024 Volkswagen Jetta: sunroof shattered

5 of the 46 complaints about the 2024 Volkswagen Jetta describe sunroof shattered.

owner complaints: 5
of this car's complaints: 11%
recalls: 0

Is there a fix? 4 service bulletins cover this area of the car. See below

Sunroof shattered by model year

2026
1
2025
1
2024
5
2023
1
2022
1
2021
3
2020
4
2019
14
2017
3
2015
4
2014
5
2013
4
2012
2
2011
1
2010
4
2009
3
2007
1
2003
1
2002
3
2000
1
1998
1
1995
1
1994
2

What owners say

Filed Aug 18, 2026 · Visibility · 13,000 miles · WA

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had exploded outward from the roof. At the time of the failure, the sunroof was closed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 13,000.

Filed Jul 7, 2026 · CA

On XXX around 4:15PM, i was driving my 2024 volkswagen Jetta at approximately 65 mph onXXX in [XXX] under normal weather conditions. Without warning there was a loud explosion resembling a gunshot. The panoramic sunroof glass spontaneously shattered and exploded, showering the inside of myself and my car with glass fragments. There was no leading vehicle, overpass, or evidence of road debris or rock failure. The sudden explosion caused immediate driver distraction and created a severe safety hazard. There was no crash, thankfully, and no injury other than minor scratches and earaches due to the sound. Unknown if hearing problems were caused at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 5, 2026 · Visibility · KS

While sitting in the passenger seat of the car, the sunroof spontaneously exploded, causing shards of glass to go everywhere and putting my and the driver’s safety at risk while traveling at 70 mph. No one has inspected it yet and there were no warning messages prior to this issue. This happened on July 3rd, 2026 at 2pm.

Filed Dec 20, 2025 · AL

Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubbled upward and completely shattered. I contacted my VW dealer and we slowly drove the car to the shop and left it. The dealer said it probably wasn't covered under dealer warranty because it was glass. It just shattered out of the blue, this should not be my fault or at my expense.

Filed Sep 11, 2025 · Visibility · NE

Sensitive sunroof glass. Sunroof glass shattered a section of the glass that has an open glass area now and will leak in inclement weather conditions.