Volkswagen Passat Wagon fuel pump problems

Filed Feb 6, 2019 · Airbags, Fuel system · 34,000 miles · FL

Tl* the contact owns a 2010 volkswagen passat wagon. While driving various speeds, the vehicle stalled and the check engine indicator illuminated. The contact received notification of the federal safety agency campaign numbers: 17v509000 (fuel system, gasoline) and 18v148000 (air bags). The vehicle was towed to schumacher automotive group (561‑935‑4690, located at 3001 okeechobee blvd, suite c, west palm beach, fl 33409) where the recall repairs were performed. The following day, the failure recurred and the vehicle was taken back to the dealer. The technician diagnosed that the fuel pump needed to be replaced at the contact's expense. The dealer stated that the recent fuel pump failure was not related to the recall. The manufacturer stated that the fuel pump was not covered by the recall. The vehicle was not repaired. The failure mileage was approximately 34,000.

Filed Sep 17, 2018 · Fuel system · CA

I received a notice about a recall of the fuel pump module I took it into volkswagen they told me they replaced it but yet my but that myfuel pump went out it leaking gas and they send me on my way they told me it was gonna cost me $700 . I have looked into this and actually went to fuel my job goes out the fuel pump goes out toso I contacted them and they told me that there's nothing that they could do that that has nothing to do with the module

Filed Jul 19, 2018 · Fuel system · 196,350 miles · IL

On 2 july 2018 I received notice of the fuel pump ECM recall. I immediately went to my local dealer and had the recall work performed - replacement of the ECM, relocation of the ECM from top of pump to rear right wheel well. On 7 july 2018, I folded the rear seat down to expand the cargo area of the vehicle. On 15 july 2018, I returned the rear seat to seating position. Later that day, the fuel pump failed while driving. Took to nearest dealer who charged $140 diag fee to tell me the fuel pump was bad - well, duh! The issue correlates to the ECM being recently traded out. The fuel pump itself was replaced 3 months earlier. They didn't notice the coincidence. Vwusa merely played a game of operator between me and the dealer and was totally impotent and unwilling to intervene. It was their recall work that killed my fuel pump and now I need to pay for another pump? Never mind invalid diagnostics and fees, and time lost.

Filed Jul 6, 2018 · Body, Fuel system · 75,000 miles · MA · fire

While driving 2009 vw passat wagon on I-495 south in haverhill, ma, at around 5 pm, smoke suddenly began billowing out of the vents. Driver was able to pull onto the shoulder safely (near exit 48/ mile marker 105.6) and exit the car, which was engulfed in flames within a minute. No passengers, no injuries, no other cars were damaged. Up to this point, the car had been functioning normally. No overheating, no leaking, no warning lights, no other indication of impending fire. Massachusetts state police from the andover barracks responded (978‑475‑3800), as did the haverhill fire department. Charred remains of the car were towed to trombly brothers, 141 sutton st north andover, ma 01845. Of note: upon arriving home, there was a recall notice from vw in the postal mail, the federal safety agency number 17v509, regarding the fuel pump control module.

Filed May 21, 2018 · Electrical, Fuel system · 85,600 miles · CA

There was an interruption in electrical power from the fuel pump control module. This resulted in the fuel pump running continuously, resulting in a drained battery and no start condition, or cause a loss of motive power while the vehicle was idle at traffic lights. Took the car to vw garage who were aware of the problem said there would be a safety recall soon, but I should pay for repair and claim money back once recall was active, was told this would be early part of 2018. Still no recall and over $400 out of pocket. Car stalled and cut out at traffic lights due to this fault, vw were very aware of problem but as yet no recall made, despite vw assuring me there would be one.

Filed Apr 24, 2018 · Fuel system · 196,000 miles · NY

Fuel pump caused cutting off , delayed starting which LED to the car being inoperable.

Filed Feb 7, 2018 · Electrical · 65,200 miles · NY

Car stopped on a highway while in motion. Went to the vw dealer. They found "faults for fuel module, and fuel pump unit." they removed and installed fuel pump and tube but didn't tell me it was a recalled item/part. I paid the full amount out of my pocket: $988.57

Filed Jan 23, 2018 · Driver assistance, Fuel system · 160,000 miles · NC

Fuel pump control module I have a special needs child that requires me to be in my vehicle 85% of the time I have loved my vw passat and enjoyed driving it up till about 1.5 years its been one fix after another some major some not ive had check engine light problems, adding oil in between changes tire rod etc this issue im having at this time is on recall list ( fuel pump control) I have been put in several unsafe moments left stranded. I have been on hwy my car stalls out cause driving back an fourth to duke hospital im on hwy alot, I am still paying on this vehicle w/ ( $7000.00) owed on it im uncomfortable putting my children an myself in my car I have contacted vw several times about this with same response no info no replacement part no nothing....... I have had the air bag recall fixed but this is a very very serious issue right here I will go above an beyond to get something done I am without a car at the moment last night on 1/22/2018 I was left once again stranded this time didnt start back like getting no fuel very unhappy .. Please get this straight asap I still have to pay my loan for a car that isnt running at 100% with a major recall

Filed Jan 15, 2018 · Fuel system · 90,000 miles · CA

We received a safety recall for the fuel pump in august 2017 (safety risk descrpition loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.) and it still has no fix. This is very worrying as it could lead to serious injury for my family. Sometimes it seems my fuel pump is hot under the rear passenger seat.

Filed Jan 11, 2018 · Fuel system · OH

Late september 2017 the check engine light went off in my 2007 passat while I was driving to work. I took the passat in for a repair the following day, and the high pressure fuel pump was repaired, after driving off the lot, the check engine light came back on, less than 100 yards away. I did not drive the car, after the repair, other than to my drive way, less than 5 miles away. While we were trying to figure out what to day, less than a week later, october 12, 2017, I received a recall notice in the mail, that what I had just repaired was a recall, and safety issue. We called the shop, and they informed us that since it was a recall to wait for vw to resolve the issue. After multiple phone calls with vw corporate office, and rude customer service reps who hung up on me when I asked questions regarding the repair, I finally got a hold of someone that was kind enough to listen. She made a phone call to have our car looked at, the closest vw dealership and we had it towed in only for them to tell us there were several issue wrong with the vehicle. So we called our local vw certified mechanic, to verify the issues, since he had just seen it, and he informed that none of what they were telling us was wrong with the vehicle. We then had it towed back to our mechanic locally, and he looked at the car again. Since we had been out our second vehicle for a couple of months, we asked him to fix it so we could again use it. The mechanic had the car for two weeks, when he thought it was repaired, he would find more issues. After at least three phone calls of more issues, it was repaired, with a hefty bill, of near 2k dollars, ontop of the over 2k we put in to replace the recall a month earlier. I decided to trade in my car as I needed something reliable and safe.I have been checking on line since october 2017 for repair remedies, of which three is none, as of 1/11/18.