The clutch on my 2002 vw passat failed at 47k miles! My wife and I are both in our mid-forties and are very experienced and gentle clutch drivers. We haven't owned cars without a clutch for over 20 years. In addition the repair cost to replace the clutch on this car is outrageous. I am writing because I noticed several people with the same problem on a number of chat boards. Has this ever been investigated? Thanks,
2002 Volkswagen Passat transmission complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
Took car (2002 volkswagen passat) to local dealer for 65,000 mile service at which time they found a deteriorating axle problem. Informed by dealer that usually this issue is associated with a design flaw. Car out of warranty and repair was performed. In turn contacted volkswagan customer service department and was told that their was nothing they could do since the care was out of warranty. I in turn wrote a letter to the president of volkswagen and received a phone call (I am sure he did not see it)reinforcing what their customer service department told me. If this in fact is a design issue I do not feel you should be having problems with axle's @ 65,000 miles since the car has been serviced every 5,000 miles per manufacturers recommendations and is in excellent condition. Mileage should have nothing to do with it.
I had the check engine light on and took it to the dealer. He said there was problem with combi valve, vacuum hose and secondary air pump which costs a total of >1200$ in total. Luckily, I had the extended warranty and I have to pay 700$. The car is 2002 vw passat gls (1.8) and have only 40k on it. This is the second major repair and the previous one was some kind of cv joint issue. All this problems seems to be a common problem for all passat owners and I wonder why there is not even a recall for this. May be they know this problem and want people to go and pay money. One thing is sure. This will be my first and last vw. I don't recommend any one to buy vw, but better buy cheap japanese cars like mitsubhishi which runs for years and years without any problem.
2002 volkswagen passat wagon / 92350 miles placed in "park" on a slight incline (parking brake not used). Engine was turned off and the keys were removed. Driver stepped out of the car and a few seconds later car started rolling backwards with children (ages 3 and 10 mo) in the car. Driver jumped in car to set the brake, but fell on street as car rolled. Car crossed street and headed down a steeper incline hitting bushes, crossing another driveway, and finally hitting a rock wall coming to a stop. Children were ok. Driver had bruises / scratches from falling on pavement. Car sustained $3,400 in damage. Neighbors verified car was in park, and owner manual states that keys cannot be removed without the car being in park ( keys were observed by several neighbors to be out of the car). Volkswagen of america asked me to go to a dealer for problem determination. Dealer tried parking the car 5 times on uphill and downhill inclines, and park held. They also checked the computer and found no faults. No attempt was made to check the internals of the transmission, to determine whether the incline was the same as the driveway where it occurred, or to determine whether there was a reason for an intermittent problem. Vw of america stated that the dealer had found the car was in spec (with the 5 hill tests and computer check), and no further action would be taken. Vw stated that we should also have been using the parking brake any time we park (we do on steeper hills, but not on hills as slight as our driveway). Nobody has explained why park failed even though the keys were out of the ignition (and observed to be by others) -- I concede the parking brake should always be used out of extreme caution, but most people do not on slight hills -- park should not fail in any case. We feel we have to get rid of the car asap because this has not been explained / addressed. Other cars (like 2006 bmw) have recalls on the parking pawl, but vw will not investigate further.
I have a 2002 volkswagen passat. Since september, I've been having problems with the ABS light coming on and staying on. Twice, I've also had "brake fault" warnings to stop the vehicle. It's been in for service four times since october 3 to fix the problem. The cv joint was replaced yesterday, which was supposed to fix the problem. First thing this morning, the ABS light is on again. I have a fifth service appointment with bachman volkswagen on monday. I've been reading about quite a few ABS problems on various online forums, so I don't seem to be alone with this particular problem.
Dt: the check engine light came on while vehicle still under warranty, but the dealer said there was nothing wrong. After owning the car for one year the transmission had to be replaced. But it still transmission not work properly. . It jumped into gear. Also, the engine air bag, and thermostat lights kept coming on. One week ago, the car wouldn't start. Replaced the battery, and a few days after that it wouldn't start again. Currently, the dealer insisted it needed a new alternator, and f warranty expired. In order to get to the original problem, it would cost $1100.00.
Failed of both left and right outer cv boots.
My 2002 passat has had the turbo replaced twice, the comfort control module replaced twice, and numerous other recalls. Thursday, 10/7/04 my car was at the dealer to replace the comfort control module for the second time. I drove home (8 miles, low speed). The next morning while driving to a meeting I noticed a strong petroleum smell, I thought it was the truck ahead of me. Sunday 10/10/04 I noticed spots on the side of my car, and after crawling under it I noticed that my cv joint boot had split. This is after 67000 miles. I feel that this is very premature and think that vw should absorb the cost for repair. I am currently fighting with vw for this correction.
My 2002 passat has had the turbo replaced twice, the comfort control module replaced twice, and numerous other recalls. Thursday, 10/7/04 my car was at the dealer to replace the comfort control module for the second time. I drove home (8 miles, low speed). The next morning while driving to a meeting I noticed a strong petroleum smell, I thought it was the truck ahead of me. Sunday 10/10/04 I noticed spots on the side of my car, and after crawling under it I noticed that my cv joint boot had split. This is after 67000 miles. I feel that this is very premature and think that vw should absorb the cost for repair. I am currently fighting with vw for this correction.
I purchased a brand new vw passat gls 2002, on june 18, 2002 at commonwealth vw audi, 1450 auto mall drive, santa ana ca 92705. Unfortunately, the vw passat gls 2002 has not held up to its promise of being a well-engineered car. After less than 9 months of ownership, I had to bring the car to the dealership for repairs 3 times, which is a far drive from my present residence in highland, ca. I purchased a brand new car with the intention of having a reliable mode of transportation for the two-hour trip back and fourth from tustin to ontario on a daily basis for work. I had confidence in volkswagen because of its prestigious reputation. Having successive car problems has made me reluctant to drive this car. The first breakdown was in oct. 2002, the mil (malfunction indicator lamp) light came on, the car started to shake, and it lost power on my way to work. I was able to make it and I had the car towed to the dealership. The dealership replaced the defective ignition coil, and set the readiness code. I did not get a loaner car, and the car was left at the dealership for two days. The second time, was in dec. 2003. The exact same problem arose. This time they had replaced all four ignition coils, set the readiness code, and supplied me with a vw rental. The car was in the shop for two days as well. I had lost all confidence in the passat I purchased. The third occasion, as I exited the freeway to get to work, the mil light came on again. I was at a complete stop. When I pressed on the gas, the car jerked two times. I made it to the parking lot of my job, and had the car towed yet another time. This was march 18, 2003. The dealership removed and installed the automatic transmission fluid pan, the transmission speed sender, and the vehicle speed sensor. They supplied me with a 3-day loaner car. The passat stayed in the shop for 4 days.
The vehicle exhibits excessive vibration and noise primarily between 40-45 MPH. The owners backround is an automotive engineer and has measured the problem and identified issue to be driveline inbalance. Dealers first acknowledge issue while driving with owner then claim "non-verifiability" to a condition which occurs 100% of the time. Owner has measured similar vehicles from dealer lot and has verified that the condition is not inherant to all like vehicles.
Consumer states that while driving at any speed and without warning the vehicle will not accelerate causing a distraction to the consumer. Dealer notified. Ts
Consumer states while driving all the warning lights on the dash board came on , vehicle will not accelerated over 40mph. Had vehicle service 3 times for same problem, dealer cannot fix problem, cause unknow. Nlm
Lack of information provided to customers on special nature of 4 motion passat driving during a skid in winter conditions.
This was pretty straightforward. I heard a grinding noise whenever I turned right in my passat. With less than 800 miles on my car, I drove it back to the dealer. Within an hour they determined that the cv joint was "bad". What surprised me was there nonchalance. No offer of a loaner car (they're paying for the rental of a much cheaper car), no attempt to rush delivery on the needed part (at the earliest, it will arrive 4 days after it was ordered), not even the simpliest apology.
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