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2012 Volkswagen Passat airbags complaints

Page 5 of 11: complaints 101 to 130 of 296, newest first, as owners wrote them.

See the summary of 2012 Volkswagen Passat airbags problems: which part fails, at what mileage and related recalls.

Filed Sep 27, 2017 · Airbags · 38,415 miles · TN

Takata recall. Purchased a 2012 vw passat on 08/07/2015. Was not aware of the recall until the salesman made a follow-up courtesy call to me on 08/08/2016. He was advised I never received a letter. I phoned vw customer care, verified my address and requested a letter from them after renewing my registration but never received a recall letter to this day. August 25, 2017 the airbag warning light came on. September 13, 2017 the low tire indicator light came on. I took my vehicle to gossett vw, had the tires inflated and when I drove the vehicle two days later the ABS/traction control/tire pressure/ and seatbelt lights were continually flashing. I spoke to an advocate via chat on vw's seb site. She authorized the airbag repair on 09/22/2017. I paid approximately $341.00 to resolve the problem with the warning lights but to date, 09/27/2017 the problem persists. The dealership did not respond to my complaint and the file was closed on 09/25/2017. I phoned customer care earlier today, wednesday, 09/27/2017 and reopened the case. My vehicle only had 38,415 miles on it. The repair report according to service agent j.o. Claimed they found a short to the passenger occupant sensor causing the ABS light, tire light, and traction light. Correction: repaired short and cleaned right rear speed sensor and bearing. On 09/22, the bottom driver takata airbag was performed. Not only are the same lights alarming each time I turn on the vehicle, but this morning the esp error light flashed. Vw customer care was advised and reopened the complaint. Following the service visit I discovered a broken part with vw # 8e0.881.348.e on the right floor mat of the car. This is alarming. I was advised an advocate from vw corporate should be calling me in response to this horrific ordeal. These incidences occurred 2 weeks after the certified pre- owned warranty expired. Never had any problems with the vehicle before this. I am a senior citizen who is extremely alarmed with this matter.

Filed Sep 25, 2017 · Airbags, Electrical · 125,000 miles · NY

Clock spring on my vehicle broke for a second time disabling my horn and steering wheel controls. My airbag light is also on. Not only is this a costly fix, but my safety is in jeopardy again due to a part that is widely known to be defective for years. For some reason my car is not included in this voluntary recall and it is very upsetting. Please include this VIN in your recall or even the defective replacements. I don't want to die over a car part.

Filed Sep 8, 2017 · Airbags · MI

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the contact was unable to get the recall completed due to unreasonable scheduling from the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Joe holland volkswagen (150 maccorkle ave sw, south charleston, wv) was contacted and was unwilling to accommodate the contact. The manufacturer was made aware of the issue and stated that they would give the contact a call on monday. The contact had not experienced a failure. The VIN was not provided.

Filed Aug 17, 2017 · Airbags · 109,000 miles · TX · crash · 1 injury

Tl* the contact owned a 2012 volkswagen passat. While driving approximately 30 MPH, the contact's vehicle was struck on the driver's side door by another vehicle. The air bags did not deploy. A police report was filed under case number: 092006317. The contact sustained injuries to the back, left shoulder, left elbow, and left knee. Medical attention was not required at the time; however, the contact entered physical therapy for the pain from the injuries three weeks later. The vehicle was destroyed and towed to the contact's residence. A dealer was not contacted about the crash. The manufacturer was made aware of the issue and provided case number: 171482409. The failure mileage was approximately 109,000.

Filed Aug 8, 2017 · Airbags, Steering · 10,021 miles · WI

While driving on the city streets, I heard a pop like a fuse went out. I noticed my horn did not work, the functions on the steering wheel are not operable and my air light came on. This happened prior on 9/16/2014 which the clock spring was replaced.

Filed Aug 3, 2017 · Airbags · PA

Takata recall - received my letter of recall on takata air bags in april 2016 still no repairs done, scary to drive a suicide car day in and day out, I'm a widow, on a fixed income and can't afford another car, please help! Thank you...

Filed Jul 19, 2017 · Airbags · PA

Takata recall received a letter april 2016, hearing now they are not fixing this issue, while 16 people have been killed or 180 injured - due to exploding with so much force and spew shrapnel into driver and passengers, it's like driving a suicide car every day, scary! I'm a widow, on a fixed income afraid to drive my car, which is all I rely on now to get around.

Filed Jul 12, 2017 · Airbags · NY

Takata recall it has been a long time since the recall and replacement part is still not offered. I am concerned for the safety of my family.

Filed Jul 11, 2017 · Airbags · VA

Takata recall it has been over a year since being notified about the takata airbag recall for our 2012 volkswagen passat. The letter from volkswagen notifying us of an important safety recall was dated april 2016. This safety recall has affected our use of the vehicle since we do not want to drive a vehicle that has an outstanding safety recall. It has also affected resale of the vehicle since we do not want to sell a vehicle that has a safety issue. Do we have to wait for an accident, injury, or even death before something is done?

Filed Jul 11, 2017 · Airbags · NY

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (burdick volkswagen 5885 cir drive e #305b, cicero, ny 13039) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 09/01/17*lj the consumer stated the vehicle was repaired.

Filed Jul 5, 2017 · Airbags · NM

Takata recall I was informed of this recall over a year ago & still nothing has been done to fix this problem

Filed Jul 3, 2017 · Airbags · FL

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called volkswagen of orange park (7220 blanding blvd, jacksonville, fl 32244 (855) 758-7110) where it was confirmed that the parts were not available for the recall remedy. At the time of inspection, the dealer informed the contact that the vehicle had no air bags. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jun 26, 2017 · Airbags · IL

Takata recall. As of 6/26/17, I have not received a second recall letter to inform me when to take the car in. After calling the dealership, I still have no idea when the airbag will be replaced. Is there a class action suite in process regard the takata recall?

Filed Jun 26, 2017 · Airbags · TX

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact called the woodland volkswagen dealer who informed the contact that parts were not available. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Filed Jun 26, 2017 · Airbags, Electrical · MD

I had taken my car to get the spring wire replaced back when the recall came out. I wasnt having any trouble with it then. They fixed it with what I assume was a faulty spring wire. So now all my components on my steering wheel do not work, my horn does not work and my airbag light is on with it reading airbag error. I have looked it up and it says faulty spring wire, which is weird because I thought they replaced it with a good part and now because ive already gotten the recal done they wont do it again under recall.

Filed Jun 20, 2017 · Airbags · CA

Takata recall: I have been trying to get my recall fixed by the dealer and I have been waiting a few months now and still have not been able to make an appointment with the dealership. They have me on a waiting list but I am tired of waiting. I want the recall problem fixed. I do not feel comfortable driving a car that has a hazardous issue.

Filed Jun 19, 2017 · Airbags · TN

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to harper volkswagen (9901 kingston pike, knoxville, tn 37922) who stated that parts were not available and to contact the manufacturer. The manufacturer was made aware of the issue and stated that parts were not available and the contact would be notified when parts became available. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jun 12, 2017 · Airbags · VA

Takata recall I have been unable to get a recall repaired despite my repeated efforts and contact with vw customer care. I am in the military and current reside in italy. Vw dealers have refused to repair this recall and the response from vw is that they can't help until the car is returned to the us. Unacceptable.

Filed Jun 1, 2017 · Airbags · PA

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to #1 cochran volkswagen of south hills (2755 w liberty ave, pittsburgh, pa 15216) who stated that they were waiting for repair parts and informed the contact to call the manufacturer. The manufacturer was made aware of the issue and advised the contact to speak with the dealer. The contact had not experienced a failure. Parts distribution disconnect.

Filed May 15, 2017 · Airbags · NY

Takata recall I have had this recall for more than a year and nobody at volkswagon will give me any info. Honda has fixed all their takata airbags. I am tired of waiting. I could be killed!!!!

Filed May 9, 2017 · Airbags · MD

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would arrive. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed May 2, 2017 · Airbags · WI

Takata recall, this has been a issue with my car, its almost 2 years, I went to the dealer and they requested my a recall note from. I need this issue to be fix for my car.

Filed Apr 25, 2017 · Airbags · WA

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign numbers: 16v078000 (air bags) and 15v483000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Apr 21, 2017 · Airbags · NJ

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) however the parts to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified on 4/21/17 and provided case number: 170367528. The contact was informed by the manufacturer representative that the federal safety agency controls the regulation of the recall and they needed to contact the federal safety agency in order to get the air bags replaced. The contact had not experienced a failure. Vin tool confirms parts unavailable.

Filed Apr 18, 2017 · Airbags · NJ

Takata recall recall date is february 9, 2016 yet there is no remedy yet from volkswagen. Thno incident occured but this poses a serious risk as follows should an incident occur: "in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants."

Filed Apr 17, 2017 · Airbags · HI

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the manufacturer but could not reach anyone. The dealer stated that there were no parts available for at least two months. The contact had not experienced a failure.

Filed Apr 17, 2017 · Airbags · NJ

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

Filed Apr 11, 2017 · Airbags · VA

Takata airbag recall incomplete still waiting for repair/replacement

Filed Apr 6, 2017 · Airbags · CA

Takata recall hello, I have been contacting vw for a while now to repair my airbags. I do not feel safe driving my car. I received the first notice that the airbags were under recall, but notified that there was nothing they can do about it. I asked for a loaner car and I was rejected. I also asked for vw to buy back my vehicle and I was also rejected. In march 2017, I received an another notice asking me to schedule an appointment with my dealer to have the issue fixed asap. I called to schedule an appointment and I was notified that they do not have parts in stock and they cannot schedule an appointment for me. I called vw back and told them about my concern, I do not feel safe driving my car and I cannot sell it because no one wants to purchase it due to the safety concerns about the vehicle. Vw told me that there is nothing they can do to help. No loaner car and no repurchase. I asked what should I do since an 18 year old drives this car and you are stating that it is not safe to drive, the response was, give us a call if anything happens. They pretty much said that everything is in accordance to the federal safety agency guideline. Can you please help me?

Filed Apr 4, 2017 · Airbags · CA

Tl* takata recall. The contact owns a 2012 volkswagen passat. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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