I driving through my neighborhood when I got a flashing light on my dash, quickly the engine began to feel shaky and the vehicle shut off completely. I was able to pull to the side of the street but the car would no longer start. The car had to be towed to the closest vw dealership. The next day I received a call from the dealership telling me it was a high pressure fuel pump failure (hpfp) that caused the issue and that because a part had to be ordered and the work required was extensive, it would take them about a week. I did get my car in about 5 days and all repairs were covered under warranty. I asked the service manager how much the job would have cost without warranty and he said it was about a $5,700 job! It appalled me that he had no explanation for why the hpfp failed so early into the car's life. Needless to say, there is a sense of uneasiness that I have now wondering if this could happen again when the vehicle is no longer under warranty.
2012 Volkswagen Passat fuel system complaints
Page 3 of 3: complaints 41 to 46 of 46, newest first, as owners wrote them.
I was driving down the highway going approximately 67 MPH in the middle lane. The battery light flashed once, no other warning other lights flashed and there were no previous warning lights to flash. Suddenly the car hesitated and then my speed dropped to 0 in a matter of seconds. Luckily, the transport trucks behind me were paying attention and actually blocked the traffic until I could get the car in neutral to safely roll onto the shoulder. This is a huge safety issue; I was lucky. What good is it to have a car that you now feel is unsafe to drive! Vw should have to buy this car back.
Metal shavings in the fuel system causing engine failure. Fuel was tested and found to be diesel fuel. No other fuel has ever been used or pumped into this vehicle.
Vehicle stalled on busy surface street, lost all power. Refused to restart. Towed to local dealer who diagnosed the issue as failed high-pressure fuel pump.
In the morning, I went downstairs to my 2012 vw passat s. I noticed a pool of fluid that smelled like gasoline on the asphalt underneath the vehicle. I entered the front driver's side and turned the key from the off to on position. When I turned the key to on, a sound of draining fluid could be heard and a strong odor of gasoline could be smelled. I attempted to start the car, and it does turn over, but will not start. I decided not to attempt to start it again, afraid that the ignition would start a fire. Since this occurred on a sunday morning, all service departments at vw dealerships are closed. About 5 hours later, I unlocked the passat and opened the door to get some items from the car. Again, the sound of draining fluid could be heard and a strong odor of gasoline emitted from the vehicle. I checked underneath the car again, and a fresh pool of gasoline has formed. The gas is dripping from the passenger side, near the rear wheel. Needless to say, this is very disappointing, as the vehicle has only been driven for a little more than 1,000 miles.
Scenario: 1. Car stationary in garage 2. Went to turn on the car in the morning and the car would not start 3. Radio and accessories working fine 4. Smelt a lot of gasoline and stopped cranking the car 5. Large amount of gasoline had spilled on the garage floor actions: 1. Tow truck driver would not tow the vehicle as it spilled gasoline when lifted 2. Fire department found that the hose from the fuel tank in to the fuel system had come loose 3. Fire department suspects that the cable was not assembled properly and could be a manufacturer defect potential faulty part details: 1. Hose is black in color 2. Hose is tucked inside a black plastic housing 3. Fire department observed no damage to the housing on my vehicle 4. Fire department heard a distinct click when they pushed the hose in to the fuel system 5. Due to #4, fire department suspects that the cable was not assembled properly and could be a manufacturer defect strongly advise volkswagen passat 2012 owners to contact their dealer to get the hose and fuel system assembly checked out and urge the federal safety agency to open a recall. Thank you.
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