I had my vw passat 2012 serviced in sept, of 2011 with 31,000 miles on it for a headlight failure I have the invoice # [xxx] the drivers side low beam was not working, ( was made aware of this after I was stopped in coconut creek fl on st rd. 7 by the police, on that morning for $125.00 of which I have paid a traffic ticket, I have the paid receipts for that and ticket copies also) now again I'm having the same problem with the drivers side head light. My car was manuf. 09/2011 which there should be a recall and is stated that way on the website safecar.gov there telling me at vw coconut creek my vehicle is not covered and I must pay for repair. Why? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 Volkswagen Passat lights complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2012 volkswagen passat. The contact stated that the headlights failed to work. The failure occurred twice over a period of a year. The vehicle was taken to the dealer who did not diagnose a failure; however, the bulbs were replaced. There was a recall under the federal safety agency campaign id number 14v125000(headlight). The manufacturer was notified. The approximate failure mileage was 27,925.
My bulb holder melted into the headlight assembly causing it not to work and having me buy a new bulb socket and other parts to fix this issue.
Vehicle, while at speed at night, suddenly and without warning lost low beam illumination from the left front headlight assembly. Subsequent inspection of the factory light bulb revealed no faults: filament was intact and resistance (ohm) could be measured across terminals. Installation of a new vw bulb did not solve the problem. Headlight assembly was factory stock and unmodified. Closer inspection reveals what appears to be overheating and subsequent deformation of the bulb retention hardware. On-line search reveals numerous identical complaints posted by other passat owners, affecting both the left and right headlight assemblies vw dealer advised that the problem can only be rectified by replacing the entire headlight assembly.
While driving from san diego, ca to los angeles, ca on I-5 at 9pm on october 20th, the day after purchasing the car from a dealership, I noticed my headlights do not illuminate the road. The headlights are very dim and only light up about 10 feet in front of me. I have read on car forums, people have had the same issues with their headlights. One individual fronted $800 to have the oem fog lights added to his passat, which he claimed helped. Vw needs to fix this headlight problems or add the fog lights to every 2012+ passat. While driving during the night on streets with limited street lights, its very difficult to see at night especially pedestrians, unless I drive with my high beams on, which I cant because of on coming cars.
Loss of either daylight running lamp(s) and/or lowbeam headlamp(s) due to lamp sockets melting in housings. 3 times this has happened, once with the daytime lamps and twice with the l/s headlamps.
The drivers side headlight low beam stopped working. There was a malfunction with the connection between the housing and the bulb adapter. The plastic had melted which prevented electric current flowing from the housing to the bulb. The melted plastic had caused hazing on the inside of the drivers side headlight assembly. The dealership replaced the drivers side headlight assembly at no cost.
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