I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 VW CC in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.
2013 Volkswagen Passat electrical complaints
Page 2 of 4: complaints 11 to 40 of 93, newest first, as owners wrote them.
Day of purchase (Feb2020)Nox sensor went out on way home. Check engine light came on took back to VW dealership they fixed for free. Next component to go bad or become faulty was and still is the fuel door actuator when raining or washing off the car will get wet and fuel door will not open. Reported it to VW dealer after the issue arose at which time I was told it was not covered under the emissions warranty even though it’s listed. Next issue was clock spring broke and had to have VW repair the clock spring. This they did free of charge. Then issues arose with first blinkers bulbs blowing and randomly ceasing to work. It has progressed from blinkers ,to back up lights and tag lights. Recently the OBD displayed a Adblu Error 200 miles to no engine restart. Then it dropped to 50 miles. Then zero at which time the OBD flashed red and car would not start. Filled adblu waited few hours car started up no codes showing on dash. Get on interstate and with little time it flashes the same messages Adblu Error 200 miles to no engine restart. Then to 50 miles down to 10 miles turning red at 0 miles No engine Start. As of 6 days ago I have recently learned of a recall made by VW regarding the Approved Emissions Modification being faulty leading to the exact symptoms the car displays regarding the adblu(DEF system). VW dealer refuses to acknowledge that the recall fix needs fixing since they reported to have fixed it already. All of the issues that we have had with the NOx sensor, clock spring, exterior lighting , fuel door actuator, and the def system corrected approved modification, has been part of a recall that was supposedly already performed prior to the purchase. Now the def system is not working properly due to the malfunctioning of the AEM software. Def injector have clogged due to crystallization of adblu , a affect of inadequate injection from the faulty AEM. Emission mod decals under hood are not in proper locations nor properly filled.
My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.
While driving Airbag error flashed on dash and the Airbag light-lamp came on . Also my steering wheel horn and buttons do not work . I had no past indication . I am driving with no horn and most likely no Airbag deployment in case of accident. No inspection yet. Actually at risk if driven to the dealership
The contact owns a 2013 Volkswagens Passat. The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled and multiple unknown safety lights are illuminated on the dash. The vehicle was able to restart. On another occasion, while parked the vehicle stalled and multiple safety lights were illuminated again. The vehicle was not diagnosed or repaired. The contact believes that the failure is associated with the federal safety agency Campaign Number:Â 17V509000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified and a complaint was filed. The failure mileage was approximately 150,100.
The airbag light came on, the horn won't work, and none of the steering wheel controls work. I think it is the clockspring failure that wasn't fixed right.
Records indicate clock spring recall service was performed at some time in the past. Same exact problem recurred last week. Clearly the recall service did not remedy the problem.
Driver side low beam headlights failed. Bulb works. Bulb Holder works. Confirmed by moving bulb and bulb holder assembly to passenger side where it operates fine. Search on-line finds many people with same problem. It appears to be an electrical connection problem within the headlight assembly. There was a reportedly recall for this problem that did not cover all VINs. This is definitely a safety issue that also reportedly costs up to $600 to fix.
Recall still from 2015!!! Clock spring defect NEED TO HAVE FIXED ASAP!!! Dealer says have to replace ourselves REALLY???? It’s a manufacturer RECALL
The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.
The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system. There is still no resolution from VW. This has been a known issue with VW for over 5 years.
Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.
When parallel parking, the steering wheel began making a clicking noise when turning. The volume and duration of the clicking increased after pulling out from parking spot into the street and the instrument panel airbag light/chime came on within a mile of driving. Clicking in wheel while turning persisted intermittently throughout driving. All electrical controls on steering wheel are no-response. Horn does not work, airbag deactivated, and all steering wheel electronic controls are no-response.
The battery died. It's located in the trunk. There was no way to get to the battery because there's no keyhole in the trunk lid and without power nothing works. As in the trunk latch. Once I was able to jump the car bypassing the battery the trunk latch in the driver's side door malfunctioned. Now I can't get into the trunk at all. The latched to let the backseat down are located in the trunk. It's a horrible design and I'm just grateful I was stranded alone somewhere when the trunk latch failed.
My 2013 vw passat 2.5 s only has 59k miles and I was driving I no down road all sudden the car jerked forward and went into limp mode. I had it looked at then parts replaced and still having issues and they can't figure out issue. And now new codes keep coming up and keep getting new parts put in but it still feels like engine about shake right out of the car. I tried calling volkswagen and they were supposed to call me back withing 2 days and I never heard anything back. I take really good care of my car and had all the parts replaced but its still having throttle and electrical issues and I can't get ahold of anyone. Mines having a lot of same issues as these people too which is weird especially around same time.
Air bag and all steering wheel controls failed. Had similar issue and had clock spring replace 12/26/2016 and appears to have failed again 4 years later.
My 2013 volkwagen passat I purchased in november of 2019 has continued to have so many problems involving what I have been told the major recal the volkswagen has for my vehicle. How ever I only see the recal fix for my vehicle back in october of 2019 yet it was back in the dealer for the same recal just 6 weeks ago and now I have had it in another machanic shop for the 2nd time now same recal issues and I cant get an hones answer from any one. My vehicle was also supposed to be at the dealer ship just about 6 weeks ago but I went there and my vehicle was not there yet they would not give me any information and my GPS is on however my account information is incorrect.
Starting the car is a problem . I'll be driving it from time to time . Then it will just stop working. So very dangerous when I'm at a red light and it stalls.
Trunk wire harness failure. Trunk does not open from key fob, driver side button, or outside trunk lever. The only way to open the trunk in manual lever from inside the trunk.
The rear driver side taillights and turn signal quit working, replaced bulbs still broke. Airbag warning light stays on, this is the same problem that many of the vw have. My VIN shows that 5 repairs have been fixed if these are supposed to be fixed it didn't work. Recalls were over before I got the car so what am I supposed to do? These problems occur whether I'm stationary or moving.
The car consumes too much oil. Every month I have to get an oil change because it's always running low before the next change date. The car periodically cuts off while I'm driving it or when I stop.
A bad design on the trunk wiring harness. After a few years of opening and closing the truck, because of the placement of the trunk harness this motion deteriorates the wiring harness causing it to fail over time. The vehicle is stationary. There is currently no manufacture assistance with this issue not a recall associated with the issue.
2013 passat tdi. 136000 miles. Vehicle was driving at highway speeds and the glow plug light started to flash, no other indicator lights or car performance issues were noted at this time. Car was pulled over safety to a town within 5 miles, the car was shut down. Just to see if it was a glitch car was restarted briefly and the check engine light remained on. Car was immediately turned off. While on the phone relaying my information to family, bystanders advised me that the car was on fire below the engine bay. The fire was quickly put out with water. The damage seems to be in the same area as has been noted by recalls 17v309000 and 16v171000, both of these recalls were complied with prior to this event. Documentation of this is maintained with the owner. All scheduled maintenance and repairs have been completed at volkswagen dealerships since purchase, all records maintained.
I purchased my car november 20th 2019 with 85,000 miles and 10 weeks later when it broke down I was told I had no warranty and they say they only sell used certified with warranty used vehicles and I was forced to pay 25,00 dollars and when I picked my car up 11 days later my extra key fob was missing and I was treated so incredibly bad.my loan was supposed to be processed asap and I spoke with the bank and everything went thru and then lithia motors took my loan docs from when I signed on november 20th and they copied them and put the date for november 21st and I do have the documents from my car insurance company and the call was recorded with my self the employee at lithia and my insurance company as we give information about the loan and car I was purchasing and consider lithia motors does not allow vehicles to leave the lot unless a binder is in there position. And now the fuel system has had issues and my vehicles not running and I fear the lash back from them since they about to be served with a lawsuit from my lawyer.
Minor front end collision causing explosion of car causing my son to burn to death
The front driver side door will not lock. It will not lock with the fab, or using the manual key lock.
The volkswagen t-cross model stands on a lifting platform in a car tower on the volkswagen factory premises. Picture alliance | picture alliance | getty images volkswagen said friday it's recalling 679,000 u.s. Vehicles sold since 2011 with an electrical issue that could cause the car to roll away. The automaker said drivers could remove the key after stopping without placing the car in park, increasing the risk of the car rolling away. Vw attributed the problem to a buildup of silicate on a shift lever micro switch contact. The company said dealers will install an additional switch and circuit board and disable a micro switch on affected cars. Volkswagen spokesman mark gillies said there are no reported injuries or accidents related to the recall. The recall covers the company's jetta, beetle, beetle convertible, golf, golf sportwagen and gti models from 2011 through 2019.
Engine shuts off unexplainably. This has occurred while the vehicle was stationary on a city street and in motion on the highway. The component part/system that is causing the safety risk is unknown to me as well as the volkswagen dealership and foreign auto mechanic that I have taken the vehicle to, to have it serviced.
Takata inflator maybe. In 2015 my vehicle was tboned by another vehicle, to where the impact even caused my car to spin, yet no airbag was deployed, even the police at the scene were wondering why my airbags did not go off... Fast forward to yrs later my car reads airbag error.
While driving my 2013 vw passat, the airbag light came on, on the dashboard and started beeping. When I pulled into my garage, I noticed that the horn no longer worked and none of the steering wheel functions work anymore. I have only 56,718 miles on the car and the vw dealer says it is not covered under a recall and I would have to pay out of pocket for the repair because my warranty deductible is $500. This is a safety issue and vw should be required to repair these airbag issues, not us, the consumer. This is not something we (the consumers) are causing, this is a vw quality issue.
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