The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system. There is still no resolution from VW. This has been a known issue with VW for over 5 years.
2013 Volkswagen Passat lights complaints
Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.
The headlights on this vehicle are constantly going out. I’ve had to repair, replace or pay someone to fix it multiple times since I had the vehicle. One repair shop told me that they needed to take the tire off in order to fix the light and charged me $130+ to replace the bulb. I don’t think that the bulbs are the issue, I think that the sockets are. I sent the car in last year because there was a recall on the headlights but they were working fine.
The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.
Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.
The right headlight has not worked since I bought my car. I bought new headlights and it still wouldn’t work. So I seen a recall on the lights of the car I have.
I was driving home from store on a highway around 7:30 pm cst on march 21, 2021 when suddenly my lights on my car stop working on the passenger side. The a warning message stating to check right low beam headlight. I did my research on the error and bought a replacement light bulb from o'reilly auto parts to solve this issue. After replacing the bulb, the passenger side lights still didn't work. I called the vw dealership the next day to get schedule an appointment to fix the problem. In the meantime, I did further research on the problem. I discovered that vw had a voluntary recall on the 2012 -2013 model year vw passat headlight (low beam) dated march 17, 2014. The vehicles included in this recall were those manufactured from january 2011 - november 2012. This seemed to be the problem with my vehicle which was manufactured in april 2013 (not in the recall date of manufacture). I further discovered that complaints of this low beam issue started in may 2013 after internal quality analysis received a report of a quality deviation having been found affecting approximately 150,201 vehicles. There is some grey area for vehicles manufactured between december 2012 - april 2013. Remember the basis of determination starting in may 2013. On march 25, 2021, I went to the dealership to get this issue resolve. I explained to the service representative about the recall about the low beam headlight. He checked his computer with my VIN and stated this was not covered on the recall. They serviced the lights. After getting my keys back after service, I checked my lights. The passenger lights weren't working. The tech came out a wiggle the light which then came back on. When I got home, the entire passenger and driver low beam not working. I went back the next day when the repaired the light with fix for the recall by replacing socket in headlight. This is a major safety hazard.
Tl* the contact owns a 2013 volkswagen passat. The contact stated that while driving at various speeds and making a left turn, the turning signal was activated but failed to operate correctly on the driver's side. The contact purchased and replaced the bulb for the indicator however, the failure recurred intermittently. The vehicle was taken to harper volkswagen (9901 kingston pike, knoxville, tn 37922, (888)570-1979) where the driver side indicator was inspected. No resolution to the failure was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.
Passenger headlight socket and ring have deformity causing intermittent connection loss. Vw dealer tech advised will have to replace socket and headlight connection ring with upgraded part for repair at cost of $260.00. I thought these deformed parts were cause for recall on 2013 passats but dealer said some 2013 vw passats were recalled but part was upgraded for some 2013 passats so some 2013 passats are not included in recall. Yet the vw dealer tech noted the deformed socket and ring need to be replaced with upgraded part so my 2013 passat has a deformed socket and ring that need to be replaced with upgraded part. My vw passat should be included in a recall.
Low beam headlight will not stay on. The contacts between the bulb holder and the headlight assembly do not say connected, therefore, the light does not work
Purchased the car in july of 2020 and have had issues with headlight bulbs not working. Started off with low beams, replaced with new ones and only one worked. Since then, the high beams have quit working as well as the fog lights which were replaced when purchased vehicle.
Hello I purchase my passat 2013 last year in december it never gave me a problem but the engine light came on an it wouldn go off than the all kind of different symbols came across my dashboard so I took it to the mechanic they say I need new glow pipes so I got new glow pipes after they got replaced my car still wouldn't work so they sayed I needed a turbo actuator brought the turbo actuator an the mechanic change it my car still wouldn't work it wouldn't pick up speed or nothing the lights on the dashboard has been rested several different times still wouldn't go away so I call a another mechanic to get a second opinion and he told me it was a electric problem that my car was holding to much heat after changing everything my car been parked for 3months an I'm so sad I love my car but I see that they have a recall on my car and the problem I'm experiencing so basically all the money I spend trying to get it fixed was a waste of money and time but im grateful I'm ok and my car didn't blow up while me and my babies were in it crossing the bridge it was smoking so bad from the back than it started smoking from under the hood after again everything was fix an replaced that when we learn it was a electrical problem and I wasn't going to be able to drive anymore also I try to check the box for the electrical, an engine as well sorry about my complaint I truly love my vw passat I have a vw tourge also vw or my favorite cars look forward to talking to someone soon
The rear driver side taillights and turn signal quit working, replaced bulbs still broke. Airbag warning light stays on, this is the same problem that many of the vw have. My VIN shows that 5 repairs have been fixed if these are supposed to be fixed it didn't work. Recalls were over before I got the car so what am I supposed to do? These problems occur whether I'm stationary or moving.
When driving or stationery the driver side low beam lamp goes on/off by itself. I have the headlamp switch set on auto position I replace the bulb but the problem persist.
Yesterday morning my car notified me to check my left low beam. After looking at it I noticed that I was out. I went over to a parts store and bought the bulb. I replaced it, and worked after wiggling it around. This morning I turn on my car to the same notification on my car. I walk out and notice that the bulb is out again. I open the hood of my car and notice a little smoke coming from the low beam area. When I had pulled out the low beam base with the bulb still attached some smoke was coming out of the contacts. After some research I have seen many people have had this exact issue and turns out that the module melts the contacts of the socket, resulting in losing connection. I'm lucky that I managed to pull the base out in time. If I had not opened my hood a fire could potentially have started. This is a serious issue as this impedes the driver's visibility to drive which can result in an accident whether it's with themselves or another driver on the road.. Or far worse a cyclist at night. Not to mention you can receive a ticket for having a headlight out.
Reverse lights stop working
Tl* the contact owns a 2013 volkswagen passat. The contact stated that the passenger side headlight failed to operate intermittently while in use. The light would only illuminate when maneuvered in a certain position. The failure would eventually recur. The contact took the vehicle to volkswagen of south charlotte (9900 south blvd, charlotte, nc 28273, (704) 612-0407) where the contact was informed that the failure occurred if the hood was shut forcefully. The contact discovered the federal safety agency campaign number: 19v389000 (exterior lighting), but the VIN was excluded. The manufacturer was notifed and did not assist. The vehicle was not repaired. The failure mileage was 20,000.
Tl* the contact owns a 2013 volkswagen passat. While driving, the contact was pulled over by a trooper because the driver's side headlight was not illuminated. The vehicle was taken to an independent mechanic who diagnosed that the headlight bulb was melting the sockets and needed to be replaced. The contact received a recall notification for the federal safety agency campaign number: 19v389000 (exterior lighting). The contact called west broad volkswagen (9001 w broad st, richmond, va 23294, (804) 270-9000) and was informed that the VIN was not included in the recall. The contact was referred to the federal safety agency. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Tl* the contact owns a 2013 volkswagen passat. The contact stated that the low beam headlights failed to operate. The vehicle was taken to gosset volkswagen (1875 covington pike, memphis, tn 38128, (901)388-8989) for inspection. The dealer stated that the headlights had a socket failure and the headlight case needed to be replaced. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 14v125000 (exterior lighting). The vehicle was not repaired. The approximate failure mileage was 130,000.
I was sold a volkswagen passat never was told about all the recalls it had so I had the car about 3 months and the adblue messsed up and engine wouldn't start but the day I took my car to get serviced they ignored all the lights that were on the dashboard so I took the car back and they acted like they didn't see them said they would turn off so we left and before we got home the car started smoking I called and they said they would have to look at it t see what was wrong when we just left the dealership they would not tow it or pay for a tow we took it in they fixed the fuel injector and then called and said they found another issue and ever issue they have found has al been one of the recalls and I called and told them I was worried bout mine n my kids safety cuz one of the recalls could cause a fire and I didn't want that to happen and they told me there was nothing wrong it wasn't an open recall but yet every recall is what's messing up and I called there company vw at tourney advocate for the settlement they got for these recalls and my car was included in the settlement for the recall and all the recalls got their money back or a new car and this dealership said it's not their problem I bout it with a warranty but pretty much they got paid for my piece of shot car and just sold it with a warranty I owe 26000 and had the car 3 months and the warranty is only good another 20000 miles I'm concerned about them fraudung people into buying lemons and the safety of people who get these cars
Volkswagen of america engineered less-than-safe headlamps on my 2013 vw passat 3.6 sel. My headlamps are substandard, and do not shine bright a night as the xenon headlamps on the competitors of volkswagen. For a $40,000 vehicle, it's an expectation to have xenon headlamps, which are much safer than the existing headlamps on the vw passat. Volkswagen has been installing 280 hp v6 engines in its passat since the 2006 model while their competitors have been installing 330hp and up in their v6 models. The vw passat should have at least 350hp/380 torque with all wheel drive, with a longitudinal engine. It's quite obvious that the executives at volkswagen of america, and volkswagen ag are interested in sacrificing quality and safety to save a dollar.
My 2013 vw passat 3.6 sel has major problems with the lighting, seat belts, and body. The fog lights, and front marker lights keep blowing out on the vehicle. The seat belts lose tension while driving, and there is body roll on the vehicle due to substandard body construction. My 2005 vw passat v6 4motion had a much safer, higher quality body construction than my 2013 vw passat 3.6 sel. It's quite obvious the executives at volkswagen of america, and volkswagen ag in wolfsburg, germany aren't interested in building safe, quality vw passat's. They are only interested in sacrificing quality, and safety to save a dollar.
The headlight (low beam) on the passenger side is not stable - when I am driving, it will go off (and then sometimes on again) when I hit a bump in the road or just from vehicle vibration. I found out that there is a recall for both 2012 and 2013 passats but my specific VIN number is not listed on the recall notice. I called volkswagen customer care ( case number 181250046) and was told they can not add it to the recall list even though it is the same problem. My vw dealer has seen my car and confirmed it is an electrical connection issue and the same issue as the recall. Can you help me get my VIN added to the recall list?
Recall #94g8 on 8/26/2014 I had my vehicle in for servicing at the dealership from which I had purchased it. They informed me that in addition to the routine servicing they would be addressing a recall issue regarding the "low beam headlights". The invoice I received shows the work performed. Flash forward 4 years almost to the date, I wake in the morning to leave for work to see that neither of my low beam headlights are working. I called the dealership to get the issue resolved asap. While at the dealership later that day they looked the car over and come back with an estimate of $950 to fully replace both headlight assemblies based off the fact that there is power to the light sockets, but not to the bulbs. This seems to be an issue that would be very closely related to the issue the recall was issued for. Yet because they have performed the initial solution meet the recall resolution specifications, volkswagen is not required to do anything further. How is this possible? If a specified resolution to a safety recall issue fails, the manufacturer should be made to look further into a better resolution, at no charge to the consumer. It most certainly is nothing that I did that caused the issue. The problem wouldn't exist at all if the design by the manufacturer wasn't flawed.
My car is not currently included in recall 94g8/7v but is experiencing the exact issues outlined in the recall. My left, front, low beam headlight has gone out. The bulb is not burned out (tested on right side) and the high beam headlight still works. The car was stationary and idling when the light went out initially. I took the vehicle to the local vw dealership and was told it would cost me over $400 to fix the issue. I was told nothing about the active recall. Within a short time the light began working again but only for a few weeks. It has gone out again and has been out for several months. I understand my VIN is not included, but as stated, my issue is identical to the recall and it should be included. I am asking what I can do to have my VIN added to the recall. Thank you!
I have an issue with the right low beam headlight. Put a new bulb in and it still don't work. Im here at the vw repair and showed them that their was a recall on the this issue. They said that my car wasn't one of the ones that was recalled. It's not fair that I should pay for this part to be fixed. When it was recalled.
These steering wheel components stopped working: horn, turn signals, high beams, windshield wipers, and cruise control. Not sure if air bag will in case of a car wreck. Instrument panel displays the following message: "button for driver assistant system defective". Been an ongoing issue for the past since buying the car 2013, roughly 5 years ago. Volkswagens technicians repaired the issue multiple times on seperate occassions *while the vehicle was still under warrant.
My driver side headlight would randomly stop working. Sometimes when I was driving and other times when it was parked over night. For awhile I could move the light under the hood and it would work again but then I would hit a bump and it would stop. Eventually the light connection wouldn't work at all anymore and the vw dealership told me I needed to replace the entire light so I did. Now the passenger side light is doing the exact same thing. I noticed that there was a recall back in 2014 with the numbers 14v125000 and 94g8/7v explaining exactly what is happening to my car but it appears that my VIN number does not have this recall under it. I have the bill for my headlight replacement and a diagnosis of the car if needed.
Left low beam headlamp failed at 78000 miles. I replaced the bulb, to no avail. Switched the bulb to the driver side and it worked perfectly. Put the suspected bad bulb in the driver side, worked perfectly. Did some research and learned that the passenger side dim headlight socket was the subject of a recall. Took the car to village vw in chattanooga. They refused to even look at the car, until I paid 99 dollars for a diagnosis fee, then parts and labor. I explained and re explained the recall. The refused to fix the car, since my VIN wasn't specifically listed in the recall. I am having the exact symptoms listed n the recall, vw is refusing to repair it. This is apparently a common problem considering all I have read. Many passat owners have the same problem with the same light, and vw is refusing to repair the vehicles.
At 65,000 miles, headlamp low beam, driver side stopped working. Vehicle in motion.
Left front lowbeam went out, replaced bulb but still comes on intermittently. Contacted vw and my car was not part of original recall , however my vw dealer has said hundreds of this make and model not covered under original recall have had same issue.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Volkswagen Passat?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history