The component that failed is in the official dealer report. I am not an expert however definitely an issue with electrical, engine, steering and acceleration meter. The car shakes/jolts aggressively. Once the shaking of the vehicle begins it accelerates with the breaks being pressed in under a red light and also under parked mode. In the red light case the vehicle then turns off the steering wheel freezes and all power comes off. The shaking/jolting takes place as I am driving as well. Which I then have to pull to the right to ensure my safety and others. This is major safety concern as it accelerates /jolts forward which can cause harm to pedestrians crossing the street, having me enter crossing traffic causing a major accident to myself and others. I have the brakes pressed in having no control of the vehicle. The vehicle turning off as I am driving is a major safety concern as I can cause an issue specially going on higher speed like freeways. The steering wheel comes into a complete freeze once the vehicle turns off as I’m operating the vehicle which then does not allow me to control the movement of the vehicle if I want to pull to the right away from traffic to avoid collisions. Once the car looses electricity and the steering wheel freezes I have to force my car to the right or a safe space. I then have to take my car key off the ignition and then turn it back on in hopes that it does turn on. No warning lamps have turned on. My dashboard is cleared with no lights. The dealer in downtown Los Angeles was informed of this issue, inspected and the report did come back reporting manufacturing issues. My vehicle did have a steering wheel recall before which I assumed was resolved as I did previously visit their center to ensure I was safe driving and leaving the dealer I trusted that the issue was resolved by their expert and experienced personnel. I am not sure or it’s unknown if this might have anything to do with the current issue I have.
2014 Volkswagen Passat engine complaints
Page 2 of 4: complaints 11 to 40 of 80, newest first, as owners wrote them.
Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you
The contact owns a 2014 Volkswagen Passat. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who performed an unknown repair; however, the failure recurred. The vehicle was then taken to another independent mechanic, who performed an oil change and added antifreeze. The next morning, the contact inspected the vehicle and noticed the oil and antifreeze were empty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
The contact owns a 2014 Volkswagen Passat. The contact stated while driving approximately 20 MPH and making a left turn, the vehicle stalled. The contact stated that he was unable to immediately restart the vehicle. The contact stated that after an hour the vehicle restarted. The contact stated that the failure was intermittent but had become recurring. The vehicle was towed back to the residence after one failure. The contact stated that there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
The contact owns 2014 Volkswagen Passat. The contact stated that puddles of oil could be found on the ground after parking the vehicle. The contact also stated that while making a turn in either direction the vehicle would wobble causing him to lose control of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the tread in the driver’s and passenger’s side front tires were wearing excessively. The contact stated that the front tires had been replaced multiple times; however, the failure persisted. The contact had taken the vehicle to the dealer on multiple occasions; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 32,103.
The contact owns a 2014 Volkswagen Passat. The contact stated that while driving a 40 MPH, the vehicle stalled without warning. The contact had the vehicle towed to an independent mechanic where she informed the mechanic that she had to top off the oil reservoir with 1 to 2 quarts of oil every two weeks. The mechanic informed her that the vehicle was consuming an excessive amount of oil and referred her to the dealer for assistance. The vehicle was then towed to a dealer where she was informed that the upper timing chain cover and transmission oil cooler needed to be replaced. Upon investigation, the contact discovered the federal safety agency Campaign Number: 14V182000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and she was informed that her vehicle was not included in the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 149,000.
I bought an extended warranty on this car and it does not cover ESC light coming on . Car is burning oil. I’m afraid to drive due to the ESC also car misfires hardly
Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?
After having parked the car long enough to eat dinner out, I pulled out onto the main street and the car engine showed clear signs of distress, sputtering, missing and ultimately going into what seemed to be limp mode. I was able to pull off the main lanes before the car died and would not re-engage after three attempts to restart. On the third attempt, the car stopped attempting to crank and the dash lights all began to blink until the only extra light that was left was the coil (glow plug indicator). We were left stranded in the street for a while until we could safely exit to push it out of the road and to a safe place. I later had the car towed to my mechanic where the issues were accessed and diagnosed. The causation of the failure is a combination of the first fuel pump failing and disintegrating then dispersing medal shards throughout the fuel system and ruining it entirety. I have never had any indicators or issues with this vehicle. There were no prior warnings or problems with the car. I was very blind sided and stranded in the road then felt forced to put myself in harms way to get it pushed out of danger and prevent an accident with another vehicle.
there is a TDI/AEM Emissions service action CODE: 23Z3 for this year TDI, that requires Dealer Software 'fix" , I have owned the car for a year now , with no contact from VW. Also, have read that there is a Recall on the Heater Cores getting clogged, and causing fogging windsheilds, driving hazard. And no contact from VW ?
While driving on a highway, I heard a mild noise under the hood and things went chaotic, the coolant temperature went high above nominal, the speedometer went crazy, the brakes weren't working, the steering got locked (Not able to move freely) and I literally felt dreadful, I was lucky enough that there were no vehicles front or back of me, otherwise it would have been a fatal incident. I managed to use my hand brakes to slow down and slightly move the vehicle to the shoulder. Oil was leaking underneath the engine at its first look. The vehicle then had to be towed to the dealership. The dealership inspected and confirmed that they found a hole in the engine block and they came back to me and mentioned the whole engine block and also the turbo has to be replaced. The vehicle was right after a fully recommended service from the dealership. no warning or other symptoms appearing.
The car continues to have a slow oil leak apparently on the right rear of the engine. It has been checked at vw and with other independent mechanics without resolution or finding the source of the leak. There is no oil ever on the ground. The car is not burning oil.
I bought this vehicle about a year and a half ago in arizona. It has only ever been serviced by volkwagen dealerships. Since having the car, I have had to have its turbo repaired, new fuel lines put in, several electronic parts, and finally on my way to school from boston to pittsburgh, my engine starts smoking. After this incident it went to 'minuteman volkswagen' just outside of boston, where the issue was still not able to be resolved. I then had to have the car shipped out of pocket to a volkwagen dealership in pittsburgh where a new electronics unit was put in. I was assured after this electronic unit was installed, my car would be back to normal, as this was not an engine issue covered under warranty. Today I receive a call informing me that the electronics unit was installed and it turns out that it is, in fact, an engine issue. I was in serious danger at the time my engine started smoking. My family has funds and are more than willing to take whatever steps necessary to resolve this issue. My mother died in a car accident in 2018 in a car advertising exceptional safety (just like this one). It has provided me with the opposite. I feel constantly unsafe in the vehicle, and the smoking engine was the tipping point for me and my family. This issue will be addressed.
Vehicle stalls at red lights or when idle. Epc light continues to light up. Continue to take vehicle to dealers each time they were unable to fix stating change the oil it is bad. At this time we are replacing engine at 86,000 miles, fuel pump was also changed in december 2020.
The heating of the windshield and side window defrosting system not working on the passenger side of the car. Vw has already recalled the 2014 passat with the diesel engine. Going back home from tennessee on the interstate at 66 MPH the outside temperature was negative 9 the passenger side windshield developed ice on the inside of the car along with the passenger side window. We had to pull off at a exit and scrape the inside of the windshield and side window. We continued on are trip home and had to stop about an hour later with the same problem. We had to wait for the outside temperature to rise up and the sun to come out. The passenger side windshield and side widow inside would not clear up and had to be towel dried all the way home. Talked to vw of america there comment was they had not heard of the problem. Talked to the local vw dealer and there comment was that they are replacing heater cores on other years of the passat's but not are year yet. They recommended that we pay for the repair and try to get vw of america pay for it. Vw has warrantied other vws with a letter extending the warranty on some 2013-2014 passat's to 10 years and up to 120k miles.
While driving the car the epc light came on. I took the vehicle to the dealership where they determined the oil level was so low that no oil was showing on the dip stick. Dealership added 3.8 quarts its and noted they suspect based on my history of timely oil changes that the engine is consuming oil. The low oil indicator light never came on. The car is still consuming oil and no indicator light is coming on.
I currently own a 2014 vw passat tdi that was part of the recall and due to the fact these vehicles have sat around a long period of time they extended certain other parts warranty. In february I had the heater core replaced twice. Over the summer there was no need for heat and I just turned the heat on this morning and the vehicle is blowing cold air again. I am less than 1000 miles outside the extended warranty and vw refuses to repair. This issue could have started well within the mileage restraints but due to warm weather there was no need for heat. This problem was already established and documented and vw should replace. I will be left out in the cold all winter
Tl* the contact owns a 2014 volkswagen passat. The contact stated that during cold weather, the vehicle vibrated excessively when started. The contact stated that after warming up the vehicle and driving for approximately 30 minutes, the vehicle stalled without warning. The contact stated that the vehicle would then restart several minutes later. Bay ridge volkswagen (8910 4th ave, brooklyn, ny 11209, (718) 351-7000) was contacted and informed of the failure. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine control module needed to be reprogrammed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
The heater core in these cars are horrible I've had mind replaced 3 times and I have to get another heater core and my car floor is full off water and it keeps leaking and the way the sound when your taking off I noticed that sound like a mini weed eater when you press on the gas
Timing chain
Tl* the contact owns a 2014 volkswagen passat. The contact stated while driving at an undisclosed speed, there was an abnormal odor in the vehicle. The contact was advised by her sister to check the oil level. The contact checked the oil level and noticed that there was no oil on the dipstick. The contact added oil to the engine. The contact stated that a warning light was not displayed to inform of a low oil level. The vehicle was taken to bartlesville chrysler dodge ram jeep located at (3250 se washington blvd, bartlesville, ok 74006), where the vehicle was inspected and the technician found no oil leaks. The vehicle was also taken to don thornton volkswagen of tulsa located at (4240 s. Memorial dr, tulsa, ok 74145) where the contact was informed that the oil cap needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2014 volkswagen passat. The contact stated that the vehicle was taken to prestige volkswagen of turnersville located at 4271 e black horse pike, turnersville, nj 08012 (856) 629-9200, for an unknown manufacturer recall (the federal safety agency number unknown). While the vehicle was at the dealer, the contact was informed of two additional unknown open recalls on the vehicle. While driving from the dealer back to the residence the electronic power control (epc) warning light illuminated. The same dealer was contacted by phone and the contact was informed to have the vehicle taken back to the dealer to be diagnosed. The contact was informed that the oil level in the vehicle was low. The contact disputed that the oil level was low and instead stated that epc warning light failure was due to a throttle body failure. The vehicle was not repaired. After two days, the epc warning light again became illuminated. The vehicle was again taken back to the same dealer and remained in the custody of the dealer for two weeks. The contact was informed that there would be a $600 charge to place an oil level monitor on the vehicle however due to the dispute between the contact and the dealer, the contact was informed by the manufacturer to have the vehicle taken to another authorized dealer. The vehicle was then taken to cherry hill volkswagen located at 2261 nj-70, cherry hill, nj 08002, (888) 486-1840 for a second diagnostic test to be performed. The diagnostic test was performed and an undisclosed part was replaced however, the failure recurred. The epc warning light also recurred. The vehicle was taken back to cherry hills volkswagen and the contact was provided an estimate of $800 to repair the vehicle however, it was stated that the repair may not fix the vehicle. The manufacturer was made aware of the failure but there was no additional assistance provided. The failure mileage was unknown.
Tl* the contact owns a 2014 volkswagen passat. While operating the vehicle, the electronic power control indicator remained illuminated and the vehicle would shut off. The vehicle was towed to volkswagen of south atlanta (4305 jonesboro rd, union city, ga) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
This vehicle has experienced cooling system issues since 49000 miles. The car now has 122,500 miles. The heater core has been replaced 5 times, 2 radiators, egr cooler, intercooler, oil cooler, transmission cooler. These are all impacted with some sort of sludge. Vw had issued an extended warranty on the heater core addressed by tsb 80-15-04. After numerous conversation with vw and the dealer service department the parts other then the heater core that is covered under the tsb have been replaced at no cost to me except the inconvenience of the time involved to resolve these issues. Vw is claiming that these vehicles do not have an issue other than what the tsb addresses. I have since traded the car in on a 2015 passat tdi that now appears to be experiencing the same issues. There isn't a tsb or extended warranty for the cooling system/heater on this model. I believe this to be a safety issue, not having the proper heating system could impair visibility in the winter.
While driving at highway speed the vehicle suffered a sudden and catastrophic failure of the high pressure fuel pump. The vehicle has only 43k on it and was just purchased after receiving the tdi update 3k miles ago. The fuel pump failure occurred around 60-70 MPH on the highway and lead to the vehicle losing all power and barely making it to the shoulder of the road. I have now learned that this failure has completely destroyed my fuel system and is not covered by vw even thoughthey are using the same part that they are covering for the 2010-2013 model years they offered an extended warranty on. Not only is this incredibly unsafe, as a consumer this type of unpredictable and common failure is unacceptable.
Timing chain decided to give up as I was driving on a major highway. Now I'm stuck having to potentially replace the engine, a 5k bill. Just purchased the car last year and still making payment on it. Never had any indication or illumination on the dashboard of warning for the engine failure
Vehicle engine light comes and goes way. The vehicle jerks/shakes when waiting the red signals and looses power and had to stop the vehicle and start the vehicle.I have done all the oil according to the recommended milage by the dealer. And also it looses power when taking turns, in that case need to turn off the vehicle and start again. This happens when vehicle waits the red signal and move/shakes heavily and had to put the vehicle in park and stop it. Though vehicle is 5 year and ran barely 55k and started showing symptoms as mentioned as above.I strongly believe this something to do with the manufacturing. Below is the report from the dealer. ------------------- cam faults, misfires. Scanned vehicle and found cam fault p034100, all cylinder misfires faults. Traced fault to timing chain tensioner failure. ------------------------ I have also attached the invoice and diagnoses results about the issue. And also found in internet related to the same issue that they have seen other vw vehicles. The issue seems to be similar, however vw/vw dealer seems not accepting and doing repair for free. Https://medium.com/@autobahnaudivw/volkswagen-audi-timing-chain-settlement-recall-repair-reimbursement-information-c4abc4f5b359
Please be advised that the matter regarding timing chain and tensioner system has been resolved by vw of america to my satisfaction and no further action is necessary . Thank you very much
Tl* the contact owns a 2014 volkswagen passat. While driving, the vehicle started to jerk, the rpms decreased, and the vehicle decelerated. Also, the check engine, epc, and traction control warning indicators illuminated. The vehicle was taken to ourisman volkswagen of waldorf (located at 2282 crain hwy, waldorf, md 20601, (301) 843-1234) where it was diagnosed that the connection from the fuel pump detached and the fuel pump needed to be replaced. The vehicle was repaired; however, the failures recurred. The vehicle was not taken back to the dealer and was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 67,000.
Transmission leak coolant leak engine light and brakes radiator leak
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