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2015 Volkswagen Passat airbags complaints

Page 3 of 4: complaints 41 to 70 of 88, newest first, as owners wrote them.

See the summary of 2015 Volkswagen Passat airbags problems: which part fails, at what mileage and related recalls.

Filed Sep 19, 2019 · Airbags · GA

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of the federal safety agency campaign number: 19v014000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Volkswagen of macon (4786 riverside dr, macon, ga 31210, (478) 781-7701) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Filed Aug 21, 2019 · Airbags · AE

Takata recall I received a takata recall notice recently for my 2015 vw passat. I am currently a dod civilian working and living in germany. When I moved here 2 years ago for my job I shipped my car which did not have a recall placed on it at the time. When I received the notice I contacted vw customer care for assistance. Due to my location they referred me to the overseas military cars service (omcs) for further assistance in coordinating recall repairs with vw dealers in germany. I did so, however was informed by the omcs rep that the recall was only applicable in the us and that the required parts and tools to complete the recall is not available overseas for the recall to be completed by local vw dealers (see attached photo of email). She said omcs has alerted vw of this issue but received no response. She said there was nothing omcs could do and I needed to direct all of my questions to the manufacturer. I contacted vw again and explained the situation, but received a response that there was nothing they could do and I needed to direct all further questions and request for assistance to omcs (see attached email). I have contacted both agencies repeatedly and requested to speak to supervisors, but have not been given an opportunity and continue to be referrred to the other. In the mean time, I am driving a car with a significant safety hazard and if/when it is time to move back to the states, I will not be able to ship this car with outstanding recalls. I do not know who I can go to for assistance at this time as both vw and the overseas agency they refer me to are denying responsibility.

Filed Aug 7, 2019 · Airbags · 63,000 miles · FL

Takata recall. I tried to do factory recall airbag, but my airbag module is not working. The dealer doesn't/cannot do anything about it. Airbag indicator sometimes blinks and sometimes doesn’t. My volkswagen passat is 2015.

Filed Aug 2, 2019 · Airbags, Lights · FL

Frontal airbag inflator not replace before or after purchase of vehicle. Horizontal adjustment for headlights not addressed before or after purchase of vehicle.

Filed Jun 18, 2019 · Airbags, Electrical · 53,200 miles · OH

Update june 2019 - now my car has 53,000 miles. My replaced clock spring has failed again. No horn, or steering wheel controls and the airbag light is on. This is 8 months/10 miles after I had it replaced. This is a safety issue. I am requesting that dot the federal safety agency investigate a safety issue with clock spring part on my 2015 vw passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced.

Filed May 23, 2019 · Airbags · AE

I am needing assistance with my vehicle, I am currently station in germany and there is not a dealership that can replace the airbag. My concern is that if something happens while my wife and family is in the car and there is a malfunction with the airbag, it could cause serious injury, is there a solution to this issue for personnel stationed overseas not able to resolve this issue?

Filed Mar 30, 2019 · Airbags, Fuel system · 60,000 miles · CA

Took car in for recall on air bags drove home 3 minutes from dealer.next morning car dies out in the middle of busy intersection and will not restart nearly causing an accident 3 blocks from home. Dealer says they did nothing to engine. And would charge me 175.00 to diagnose . Vw had this problem with earlier year passat vehicles when power was interrupted and would cause fuel pump failure.

Filed Mar 30, 2019 · Airbags · CA

I saw the recall on this website earlier this year so I made an appointment with my local volkswagen dealership. When I arrived, the service manager said they did not have the parts. I asked if there was a loaner vehicle because I drive 100 miles per day to work and I do not feel safe. They just looked at me and said , 'uh...no'.

Filed Mar 21, 2019 · Airbags · FL

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact stated that the recall notice for the federal safety agency campaign number: 19v014000 (air bags) was received. David maus south volkswagen (1050 lee rd, orlando, fl) and the manufacturer confirmed that the parts needed to repair the defect were not available. The contact had not experienced a failure. Parts distribution disconnect.

Filed Mar 19, 2019 · Airbags · HI

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact stated that the manufacturer was unable to provide the part to schedule a repair appointment concerning the federal safety agency campaign number: 19v014000 (air bags). The contact purchased the vehicle from ventura volkswagen (3270 perkin ave, ventura, ca 93003, 1-(833) 214-7714). The dealer advised the contact to call karmart of maui (411 huku lii pl #103, kihei, hi 96753, (808) 419-7400). Karmart of maui indicated that they were not authorized by the manufacturer and had no tools to service the recall campaign. The manufacturer was contacted to determine an appropriate dealer referral. The contact had not experienced a failure. Parts distribution disconnect.

Filed Mar 15, 2019 · Airbags, Electrical · 49,300 miles · MI

Clock spring failure!!! Clock spring failure!!! Clock spring failure!!! While moving and executing a right turn a crunching noise was heard from the center of the steering wheel. The airbag light immediately came on. Also, the horn & all steering wheel buttons/controls failed. This car was purchased a week prior from carvana. 49,300 miles on the odo. Too late to return it. The clock spring failure means that the airbag system is not active until the part is replaced, installed, and the system is reset. A quick read thru of these numerous complaints from model year 2015 show these failures of a safety-critical part over the last 18 months are now occurng with increasing frequency. It is quite obvious to me that vwoa/chattanooga installed the same defective part, from the same supplier, that fails after about 2.5-3 years in service. This problem is no different than that of the thousands of identical failures in vw passat model years 2012, 2013, & 2014 leading to a recall of the defective component. Immediate action is required by dot to readdress and recall this previously recalled part. Vw dealers are currently charging 2015 passat owners between $500 and $800 to install a $35 part. If their passat is older than 2015, the part is installed gratis as part of that recall.. Vw will not act until prompted/ordered to do so. Something is rotten in wolfsburg again! Let's quickly act before more are harmed/killed because an airbag system failed to operate when parameters dictated it should have deployed.

Filed Mar 13, 2019 · Airbags · MO

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of the federal safety agency campaign number: 19v014000 (air bags). The contact called an unknown volkswagen dealer located in houston, texas and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Mar 13, 2019 · Airbags · PA

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of the federal safety agency campaign number: 19v014000 (air bags). The contact called diehl automotive at 724‑282‑8898 (located at 258 pittsburgh rd, butler, pa 16002) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Feb 27, 2019 · Acceleration, Airbags · 36,500 miles · PA

Loss of airbags, power brakes, power steering, transmission shifting functions, engine hesitation. Indicator lights on dash flash or stay on steady include: coil, steering wheel, air bag, ABS, image of car skidding, brakes, and tire inflation. The speedometer does not work and the fuel gauge just keeps sweeping. The rev limiter does not work either. The auto start feature is non functional and the push button to stop the motor from running must be pressed twice instead of once. Car had this discrepancy on 30 jan 2019, 06 feb 2019, and now 27 feb 2019. The dealers keep working on a grounding nut but the problem keeps persisting. Problem has always accursed immediately after starting the car, not while driving.

Filed Feb 15, 2019 · Airbags · 43,000 miles · KS

Takata recall: I want to voice my concern over the policy of volkswagen not to issue loaner vehicles to owners with the takata driver side air bags. After several phone conversations with a representative of their case management team (rcm), their conclusion is that it not a safety issue granting the need for them to issue a loaner vehicle. I disagree to the point that we are currently not driving vehicle because we do not feel safe. And to make matters worse, they could not tell me when parts are going to be available to fix it. I know several car manufactures have loaner programs for their customers with this issue. I think the federal safety agency should have a policy that all car manufactures should have to issue loaner vehicles to their customers with this issue. To be clear, we have not had an air bag deployment with our vehicle, I just wanted the federal safety agency to be aware of what car manufactures are telling their customers.

Filed Feb 14, 2019 · Airbags · 75,416 miles · MD

This first was notice when car was parked and started to drive on the highway steering wheel makes a clicking noise when its is turned. At the same time as the noise started the air bag light can on and stays on. This is the 2nd time this has happened. Vw said it is a wiring problem from the airbag modulal to the sensor instead of a direct fix they did a overlay of the circuit wires. This has now failed.

Filed Feb 11, 2019 · Airbags · MA

Tl* the contact owns a 2015 volkswagen passat. The contact received notification of the federal safety agency campaign number: 19v014000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Paul clark volkswagen (122 liberty st, brockton, ma 02301, (508)-587-9040) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was not provided. The contact had not experienced a failure.

Filed Jan 31, 2019 · Airbags · 66,961 miles · TX

Turned the steering wheel of my car to the left, heard two crunching type sounds coming from the steering column, airbag error light immediately came on. I was driving at approximately 15 miles an hour.

Filed Jan 17, 2019 · Airbags, Electrical · 112,000 miles · SC

Airbag light on, steering controls (on steering wheel, radio, horn) no longer functioning

Filed Dec 9, 2018 · Airbags, Steering · 45,000 miles · NJ

Steering wheel started making a clicking sound and controls and horn on the steering wheel no longer function. The air bag light came on immediately. Car started havint this issue when first started and backing out of a parking space.

Filed Nov 18, 2018 · Airbags, Electrical · 47,773 miles · WA

I was parked on flat ground while starting my car this morning and noticed the air bag light on the dash board stayed light. Then I noticed the stereo control on the steering wheel was not light and did not work. At work I did some research and found that it could be the clock spring. When I got home from work I tested my horn to find that my horn does not work. My vehicle has 47773 miles and I bought it new. I'm almost positive it is the clock spring after all the research I have done. I feel vw should extend the recall past 2014 because it seems obvious that the issue continued into 2015 models.

Filed Oct 19, 2018 · Airbags, Electrical · 94,000 miles · MH

Tl* the contact owns a 2015 volkswagen passat. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the horn did not work. There were no warning indicators illuminated. The dealer was not called. The manufacturer was made aware of the failures and referred the contact to the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was approximately 94,000.

Filed Oct 14, 2018 · Airbags, Engine · GA

The issue is im having that I have an airbag warning on for a seat that no one hardly evers sits in. Im single so 98% of the time im alone in my vehicle so why would the passenger seat being displaying an issue. So, also at 66, 250 im experiencing an issue with needing a waterpump and thermostat which will cost 1100.00 that I don't have. Im reviewing all the issues you are having with these parts I did have mastertech for warrnaty so now its ran out at 60,000 miles. I feel this issue you are having with this vehicle needs to be repaired through vw. These are too soon for these issues to be occuring on a vehicle. Im disappointed because I baby my car over bumps, railroad crossings. I treat this vehicle like a mercedes.so, I would love to have feedback on what you can do to help me in this situation.

Filed Oct 3, 2018 · Airbags · 42,500 miles · OH

I am requesting that dot the federal safety agency investigate a safety issue with clock switch part on my 2015 vw passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. When I drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. When I got home, I googled a couple possible causes and scheduled the vehicle in to a mechanic. Before I could get vehicle in for service, the horn and other steering wheel controls went out. I was left without airbags and a horn on a vehicle that I drive daily. The mechanic determined that the clock spring needs to be replaced. I am responsible for all repair costs. An august 2015 clock spring recall included 416,000 vehicles including 2010-2014 passat vehicles. My vehicle repair is for the same part, but the year of vehicle is not included in the recall.

Filed Sep 21, 2018 · Airbags, Steering · 54,000 miles · IA

Clock spring failed. If accident were to happen, airbags wouldn't deploy due to failed clock spring. Very frustrating to spend $700 to repair the clock spring, considering vw has known about this issue for several years.

Filed Sep 11, 2018 · Airbags · 89,000 miles · CA

I was driving my 2015 vw passat (in excellent condition) I was pulling into a parking space slowly and as I turned the steering wheel I heard a crumpling noise that sounded like it was coming from my steering column. I stopped immediate and suddenly the dash board read "airbag error". I proceeded into the parking space slowly, turned the car off and called my vw dealer. We set an appointment to have it looked at. After about 10 miles of drive time on my way home, all of my other steering wheel components (raido, dash controller, voice controller, had all stopped working. When I got home I did my research and have discovered the airbag error along with the other steering components failing.. Is very common in 2015 passats! I feel this needs to be addressed as a safety recall. What ever is causing the airbag to become malfunctioned needs to be addressed. I have made an appointment with my vw service department. They want $145.00 to take it apart and assess what went wrong. Will keep you posted.

Filed Sep 6, 2018 · Airbags, Driver assistance · 44,500 miles · FL

All lights came on at same time, no notable reason given for issue. Just told costs associated aren't under warranty or recalls.

Filed Sep 5, 2018 · Acceleration, Airbags · 55,000 miles · MO

Clock spring failure, airbags off-line, horn inoperative, steering wheel controls inoperative

Filed Sep 2, 2018 · Airbags, Electrical · 46,000 miles · FL

Steering wheel began clicking when being turned. Air bag light came on. Horn and steering wheel controls are not working. Appears to be a failed clock spring.

Filed Aug 6, 2018 · Airbags · 73,000 miles · WI

The vehicle was in park in a flat lot when I first noticed that my airbag light was on, as well as my steering wheel controls for the stereo did not work. Upon driving the vehicle, I noticed a clicking coming from the steering column when turning. I spoke with a local mechanic who told me about the previous vw recalls for clock springs, and that I was having that same issue, but mine would not be covered by the recall.

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