The clock spring system failed, rendering all of the cars' steering wheel functions non-functional. The airbag light is on and the steering wheels airbag does not operate as well as the cars horn and auto cruise controls. The instrument cluster is malfunctioning as well. The safety risks associated with the malfunctions could result in great harm to the driver and passengers in the vehicle.
2016 Volkswagen Passat steering problems
19 complaints (18% of all complaints for this car). Typical mileage when it fails: 46,000. 1 crash reported.
- owner complaints
- 19
- of this car's complaints
- 18%
- typical mileage
- 46,000
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Passat steering problems in other years
Related recalls
No recalls on record for this model year.
What 2016 Volkswagen Passat owners say
Most recent owner complaints, unedited.
Air bag error light is on and steering wheel controls/horn are inoperable. Cause is most likely a clock spring failure as has been reported in numerous VW vehicle models including the 2016 VW Passat but the current recall 69L2 doesn’t appear to cover our vehicle. With recall problems on numerous other vehicles, it is hard to believe this isn’t caused by the same issue. Repair cost is estimated at $900 for an item that should be covered by VW.
During sharp turn would hear cracking sound coming from steering wheel, after some days air bag warning light appeared on dahsboard and honk and steering wheel buttons stopped working. Dealer replaced the clockspring under warranty that fixed airbag warning issue, but still had honk and steering wheel buttons persisted. Dealer recommended replacing steering wheel control button module to fix both honk and steering wheel buttons. It appears all the problems are related and should have been fixed under warranty
Steering column makes noises when turning. Airbag Light is on and the none of the steering wheel controls for the radio, phone etc are functioning properly. This is my college age daughter’s car and I fear the airbag won’t deploy in the event she was in a collision.
My sensors cause the car to break in the middle of traffic. Almost causing accidents for the people behind me. This has happened 3x in the last month.
steering wheel clock spring failure which faults steering wheel controls, air bag and horn. Key safety features failed!
I purchased this car brand new Oct 2016. Since then I have experienced multiple sensor failures year after year… At first we thought this was a one time failure but as more and more issues came our concerns grew. I have changed out the radio, 3 speed sensors, and now am having more issues with different symptoms. For example my epc light is no and my check engine is on along with the other typical light i have seen with my speed sensor issues. I can not confidently pass any cars because the car stalls at 3000 rpms. I consider this car a safety issue on the road and i do not want this car anymore because i do not know what hidden failures will appear later on after fixing these.
The clock spring has failed in my car unexpectedly and rapidly, exposing me as a teenage driver in college to complete unsafely while driving my car, as the airbags and brake assist that my parents wanted in my car to keep me safe do not function. There have been recalls on volkswagens for the clock spring before, and there should be one now. The car is 7 years old and has a little less than 73,000 miles on it - the clock spring should not be failing.
I was driving my car on surface streets and when making turns I started to hear clicking noises. Next time I turned on my car and went to pull out, an airbag warning appeared as well as the symbol, and I lost all use of my steering wheel controls as well as my horn. It seems to be a faulty clock spring which is a reported problem that has been investigated but not with my 2016. The car is only 5 years old and shouldn't be having these issues that I have to repair out of pocket.
While driving the ABS light came on (constant speed, highway, dry conditions), disabling cruise control. The airbag light then came on. Then the tire sensor light and finally the steering wheel light and exclamation point icon next to the steering wheel light.
Questions about the 2016 Volkswagen Passat steering
Does the 2016 Volkswagen Passat have steering problems?
Owners have filed 19 complaints about the steering of the 2016 Volkswagen Passat, 18% of all its complaints.
At what mileage do 2016 Volkswagen Passat steering problems start?
The typical (median) mileage in owner complaints is 46,000 miles.
Was there a recall on the 2016 Volkswagen Passat steering?
There is no recall for this problem on this model year.
What year does the Volkswagen Passat have bad steering?
The Volkswagen Passat model years with the most steering complaints are 2006 (112 complaints), 1999 (76 complaints) and 1998 (52 complaints).
Other 2016 Volkswagen Passat problems
Airbags 25Electrical 22Engine 19Fuel system 18Brakes 17Driver assistance 13Acceleration 11Lights 5Transmission 5Body 4Visibility 3Seat belts 2Wheels 2Suspension 1
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