Esp ABS light illuminates while car is in motion and the car will not shift out of gear when stopped as if the break is not detected. Have to shut car off in the middle of traffic or drop of lines and turn back on several times to clear error and get shifter to shift to drive gear. Used snap on reader to check codes and does not recognize car as vw, instead it pulls up chrysler town and country. Tried to replace a break light module, the part was actually for a dodge neon. (I am only owner, bought van brand new). Symptom came back after two days. Code reader cannot find anything causing code trigger. Also key doesn't always work in ignition switch, must sometimes try to turn on 3 times. This has occurred since purchase. Amazed at all these safety issues and yet vw does nothing. $34,000 car and I am going to have to replace it already. Only 66,000 miles on the car. Transmission rebuilt by vw at 12,000 miles, rotors changed at 9,000 miles, motor parts rebuilt at 35,000 miles. Car burns 6 quarts of oil every 4,000 miles. Van doors will shut on kids even though they are supposed to stop when something is in the way. Worst car I have ever bought, and vw doesn't care to resolve all these issues customers have.
2010 Volkswagen Routan brakes complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
I am writing to address a safety issue I have with my vehicle, a 2010 volkswagen routan. My husband and I purchased this car last year and shortly after its purchase started to experience electrical issues with the vehicle. These issues included warning lights on the dash illuminating, power failures of the dash board gauges (specifically the speed gauge) and radio, and most alarmingly the car would completely stall and lose power. This issue of losing power to the entire car has happened both while the car is in motion and while it has been stopped at traffic lights, as well as at high and low speeds. We took the car to a local vw dealership hoping they might be able to diagnose the issue and fix it. After nearly 3 weeks of having different parts replaced, being told the issue was solved it was not. When driving the vehicle with only the key in the ignition it performs better, although still dies occasionally, but with anything on the keyring it will die almost instantly. It wasn't until after removing our car from this dealership that we learned about a recall on the vw routans that seemed very similar to the issues we were experiencing. Upon research we discovered that our vehicle was produced within the same month of the recalled vehicles but apparently not before the ending date of that recall. So other vw dealerships would be happy to replace the malfunctioning part but at an out of pocket cost for us, which we simply cannot afford, especially after the bill we are still working to pay for other unnecessary work. As a consumer it is very frustrating to have a vehicle that is clearly demonstrating the same issues as previously recalled vehicles but does not fall under that recall. We have reduced to only driving this vehicle as necessary and no longer use it to transport our two young children as we fear greatly for their safety.
Car flashes ABS esp skid control monitor, shuts car off while driving. Goes back off, does it again.locks the car, won't start, then starts a bit later. Cooling system , heater hose issues, brake issues, cruise control shuts off randomly. Could kill someone. Internet search esp volkswagenddefect.comvolkswagen_routan_problems.htm all exactly what I have experienced since purchasing this vehicle a year ago. Afraid to drive it. Updated 04/05/2017
My vehicle is experiencing the same problem as other vehicles of the same year that received a recall. The car just shuts off, loses power and all steering, braking and so on. It makes the vehicle very dangerous. The other vehicles in this year all had bad ignition switches but vw refuses to include my vehicle and others like it of the same model year that have the exact same problem. I believe that they need to expand this recall to include more vehicles of the 2010 model. The vehicle is not safe to drive and is scary when it just cuts out on you when you are driving 30-40 MPH plus.
My mini-van shut off/ stalled while I was driving on the road. Every time it stalled I was driving slowly through construction zone or in front of a light where I had to pressed the brake to stop the car for over 30 seconds. I send it to vw service for repair but no problem was found. I am too scared to drive the car because I never know when its the next time it will stall again while I am driving on the road.
When I brake the streering wheel shakes from other consumer complaints it is a brake issue as it only happens when I brake. There needs to be a recall! The car is still under warranty when it started happening!
The brakes started vibrating and shuddering when the brake pedal was pushed. Took to dealer and were told that the rotors were warped and the disk pads were worn out. Still under warranty so they replaced rotors and brake pads. This has happened approximately every 8 months we have had the car. The first three were covered under warranty. I had to fight with the dealer for the third replacement. The fourth replacement of the brakes the dealer refused to cover the cost. We had to pay to get the work done. We are now about 10 months from those brake replacements and once again the car is shuddering violently when we apply the brakes. This seems to be a chronic issue and a safety issue. I understand that brake pads wear out but I cannot believe that you have to replace the rotors and brake pads every 8/10 months under normal driving. This car is primarily used to take my kids to school and activities. Updated 5/1/2015
The vehicle's rear brakes are prematurely wearing uneven in the rear of the vehicle, causing safety concerns for my family. When I went to look up brake replacement online one of the reviews said that a clip was left off during the manufacturing process during the merging between chrysler and volkswagen.
Volkswagen routan 2010: the steering wheel shakes violently upon braking a regular speeds, especially going downhill. Front rotors were replaced at 22,000, 35,000, and now 54,000 miles.
2010 volkswagen routon with 17,000 miles began shaking and shuddering every time I brake, even at slow speeds. This car is used for minimal driving. I brought my car in and was told I need new rotors and that my rotors were warped. I am still driving the car and the brakes still shudder and shake.. I spoke to a mechanic that doesn't work for volkswagen but on german cars and he said he owned a routon and it is a common problem with their rotors. I read several complaints and reviews online with the same issue too. I don't think its safe to have car manufacturers make brake systems so poorly as I may be able to afford a repair, many else wont as the repair is costly and not what a person would expect from a car with little mileage. I just wanted to bring it to your attention in case others have reported the problem.
Bought the van in february 2012 since then it has been in the shop 11 times for transmission,rotors,and my passenger sliding doors they open automatically. Now its leaking antifreeze and we bought extended warranty and this part the plastic y part that contexts two hoses they say isn't covered and wants us to pay 450$ to do it..the van has 38,035 miles we bought it with 18,563 miles how can this vehicle have this many problems? My power doors I believe if they open when your pumping gas isn't right.
2010 routan with 26k miles pulls to the right and most likely has done so since I bought it since the tires need replacing. The brakes have been replaced at 18k and now need to be done again. Vw denies there is an issue with vehicles pulling to the right. Opened case 130240300 with vw. They refuse to cover the cost to diagnose the cause of the pulling and tire wear. Recall needs to be issued I have seen numerous postings with the same issue online.
Tl* the contact owns a 2010 volkswagen routan. The contact stated that the vehicle experienced numerous failures. The rear rotors became warped numerous times and the dealer replaced the rotors four times. The transmission would cause the vehicle to lunge abruptly when the gear was shifted from reverse to drive. Additionally, the fog light assembly became overheated and burned several times. The plastic on the front passenger side door became fractured and caused the contact to sustain lacerations to the right hand and fingers. The vehicle was taken the to the dealer where all defective parts were replaced however, the contact was concerned that the failures would likely recur. The manufacturer was made aware of the failure. The failure mileage was 11,418 and the current mileage was 14,470.
Purchased the vehicle from the dealership in april 2011. We took a family vacation in june and noticed that the vehicle shut itself off a few times while in motion; causing the vehicle to lose power and all steering. On the same trip, when using the key fob, the entire electrical system would freeze and shut itself off. It eventually turns back on after 5 or so minutes. The wynn module was replaced. Before departing for the vacation, we had brake issues with them making a grinding noise and , sometimes no stopping power. Dealer replaced rotors. The passenger slider doors have issues. When closing, the door's safety mechanism would not back track the doors when it hit something coming or going into/out of the vehicle. The door shut on my son! The vehicle has been to the dealership more times than a new vehicle should.... Did I mention that we still have brake issues and electrical issues. It seems that all the dealership can say is that we cannot duplicate the situation. Each time that the vehicle goes to the dealer, they have it for a week or more! I have owned chrysler/dodge products before this and this is why I went to a vw. Needless to say, I didn't do my homework before purchasing. It seems that this vw is a "chrysler". As of today, 15 january, I am looking into the "lemon law" and possibly seeking legal action. Something needs to be done. Why do we have to wait until this vw vehicle causes serious damage to property, person and maybe even death before the federal safety agency looks into the vw situations?
The rear rotors are found to be out of specification from the factory. The vehicle vibrates severely when braking from speeds in excess of 50 MPH. I first complained about the problem to the dealership the vehicle was at approximately 3,500 miles and was told that it was a tire pressure problem and that the rotors were fine. I complained again at approximately 9,000 miles and was told the same thing. Finally at 12,606 miles I returned to the dealership and requested that they test the vehicle at 50 MPH, as on previous occasions they had driven it in the parking lot and the problem does not manifest at speeds below 40 MPH. The dealership finally admitted that there was a problem with the rear rotors in that the were out of specification, I.e. The wrong ones had been installed at the factory. My concern is that an accident could have occurred due to the incorrect rotors and I now wonder how many other routan vans left the factory with the same problem. If the dealership and done a proper job when I first complained about the problem I would not be concerned at the moment. Vw could have faced a severe liability lawsuit if I had been involved in a crash because of the out of specification rotors.
2010 routan with less than 10k miles on it. While driving on a city street the vehicle shut off leaving us with no power brakes, no power steering and very little control of the car. My husband was able to pull over and wait for the car to stop. He then put it in park and restarted it. We took it straight to the dealership service. The same thing had happened to me the day before and at least a dozen times before that. I thought it was something I was doing. Vw service can find nothing wrong with the vehicle and we have made it clear that they can keep it until they do. We do not feel safe and will not trust our lives or the lives of our child and friends in this car. I have heard many other people with this same problem. Something needs to be addressed asap. I have contacted vw and notified them of the problem and waiting for a call back. Also waiting for news on our vehicle..day 2 at the shop.
Routan seemed to jolt/skid when brake was pressed. This would happen approximately every 3rd day. Took it to the dealership and they found the rotors were worn. This I cannot understand when it is a new 2010 which I purchased in august of 2010. I do not comprehend and understand their explanation. The described how the rotor works along with the brake. Bottom line is a more sensible material is being used. They were not replaced only touched up. Makes no complete sense and to me is already a safety hazard. Also there is a ticking sound coming from the engine but they could not detect/find it. I'm to go back and do a test drive with their technician so that I can point out to them the sound. Well today when I started the routan it has more of a clicking sound which was not there before. I would hear the sound only when the gas pedal was being used. When gas pedal would be released it would go away but now it is a constant sound.
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