On oct. 24, 2015 when I tried to start my car, it shook, idled roughly and stalled. I tried again and it wouldn't start. I had the car towed to my volkswagen dealer. They checked it and told me the timing chair had broken causing catastrophic damage to the engine. The estimate for repairs was $4952.29. And if the engine had to be replaced, it would be $6500. Volkswagen of america group would pay nothing toward the repair claiming it was out of warranty. (the power train warranty was 5 years/60,000 miles.) the car had 49,000 miles, but was over the 5 year time period. But a timing chain should be good for the life of the car; unless there is a defective part. You have a tsb (tb-15-12-01 -the federal safety agency id number: 10045560) on the "tensioner" which causes the chain to become loose, skip and break. Moreover, there are numerous complaints on your site about this exact issue. Volkswagen failed to notify customers of this defect and there was no recall. This is a ticking time bomb that can result in a serious accident. The day before this happened, I was travelling on the florida turnpike for 8 hours at the posted speed of 70 MPH. If the chain had broken during that time, it could have resulted in a fatal accident involving me and/or others. Why hasn't there been a recall? Why should volkswagen be allowed to put my life and the lives of others at risk? Why should I have to pay for volkswagen's negligence when they were aware of this issue for almost 3 years? This defect has the potential to kill. Does someone have to die before you will take action to require volkswagen to fix this problem?
2009 Volkswagen Tiguan transmission complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
While driving on road aprox. 40mph the vehicle suddenly stopped running-had to coast to side and tow it.when towed to vw dealer -they said timing chain tensioner failed and it's common problem.they even had tsb for that.why they don't recall this since they are aware of it.if I was at higher speed on interstate,I would be in big trouble.
Noticed oil leak on otherwise spotless driveway a few days after 100k service at vw dealership. Returned to dealer where rear main seal was identified as the source. Estimate was $1400 total cost to repair along with oil hoses to turbo. Discussed details and frequency of rms repair with tech, since transmission has to be removed. Also researched vw forum threads on rms failure to find that 2008+ model vws are most affected, 2009 tiguans in particular. Of the 13 complaints on the federal safety agency site regarding failed rear main seals on vws, more than half (7 of 13 = 54%) are from owners of 2009 tiguans. (3 of 13 complaints were for 2009 passats, with 1 each for a 2009 cc, a 2011 tiguan, and a 2012 jetta.). Even with this small sampling, having 54% of the rms failures affecting the same model (tiguan) of the same model year (2009) is more than a coincidence. It shows a trend. Volkswagen of america acknowledges no such trend, and vw customer care refuses any responsibility beyond warranty.
Car was being driven down interstate through construction area. Loud pop was heard from rear end. After a short distance, rear of car started to shutter then locked up completely. Car skidded to a stop on. Checked to see if it was brakes onsite and it was not. Had towed to vw dealer in hometown and they confirmed that the gears in the rear end had come apart and seized the rear wheels. **if this had occurred at normal interstate speeds I would have expected worse results up to death. Wheels were completely locked until car was put into reverse to unbind the awd system.
My 2009 volkswagen tiguan suffered a timing chain malfunction approximately 40,000 miles below its manufacturer recommended replacement date. This incident resulted in catastrophic mechanical failure (bent valves).
This is a separate incident (I just filled a complaint odi 10401437. Same vw tiguain. The weekend of 4/30/11 and 5/1/11 I was driving on the highway and my automatic transmission was acting weird. I was watching the tachometer and it wanted to red line, it was skipping gears, and at times wanted to stall out. This was very, very scary. If I went to pass somebody the vehicle would skip gears and not accelerate properly, at times it would catch the correct gear and want to red line (7,000 rpms) I would have to take my foot off the gas to get it to switch to the correct gear. I pulled over to a rest stop and put it in park, it was idling under 800 rpms and wanted to stall out. I shut it off for about 5 minutes and turned it on, in reverse it was idling under 800 rpms and wanted to stall I gave it gas and drove it home. I brought the car immediately to the dealership on 5/2/11 they had the car for the day and told me they could not replicate the behavior of the vehicle and to come pick it up, now they called me at 4:35 pm they closed at 5:00 pm. I was so upset I said lets take a ride with an ase certified mechanic, now, something is wrong with this vehicle. I was very, very scared the weekend prior to this, so I was speaking loudly on the phone and basically throwing a fit because I knew the vehicle was not safe to drive! So I get to the dealership, the ase certified mechanic was present when I arrived, I had been crying because I was so scared to drive the vehicle. The mechanic asked me if he could take it home I said absolutely, and the dealership set up a rental for me free of charge. I guess when they spoke to me over the phone and saw me in person they were convinced I was not making this up. The next day they replaced 2 fuel injectors and explained to me it was not the transmission. The following weekend I thought it still was not corrected, brought it in again and told it was not malfunctioning.
Every 2 to 3 months, car fails to accelerate properly/change into higher gear, has been repaired twice and now needs a third, was told it was a wiring problem.
The driveshaft bolts stripped on my 2009 vw tiguan when my wife was driving the vehicle at 30 MPH. She managed to slowly drive the vehicle back home. After inspection, it became clear to me that the driveshaft was rubbing against the under body and the vehicle was not in a drivable condition. I had to call vw roadside assistance and had to flatbed it to local vw dealership in reno. It seems like the drive shaft bolts have not been torqued to spec before the vehicle left the factory. I am upset that some thing so critical like driveshaft torque has not been checked and the vehicle not pdi-ed before I got the keys. The replacement driveshaft and bolts are on red-order.
1) driving with low speed, accelerating in traffic. 2) awd axle came loose while driving, damaging the axle and underbody surroundings (heat shields etc.) fortunately, did not lose control of the vehicle. 3) vehicle is currently being repaired, waiting for parts.
On june 13, 2008 I was traveling west bound on a typical south florida day, very hot and humid clear day. Just then a pick-up truck put out very fast in front of me. I slammed on my brakes with plenty of time to stop, but just before I came to a complete stop, the engine roared and I hit the truck very hard. At first I thought my foot slipped off the brake to the gas, but no way, I broke my foot because I hit the brake so hard. My question is this,is there a known problem with this newcar?
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