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2011 Volkswagen Tiguan engine complaints

Page 2 of 3: complaints 11 to 40 of 63, newest first, as owners wrote them.

See the summary of 2011 Volkswagen Tiguan engine problems: which part fails, at what mileage and related recalls.

Filed Mar 30, 2019 · Engine · 86,000 miles · IN

Engine shut off at a stopped position randomly.

Filed Dec 19, 2018 · Engine · 120,000 miles · MD

Rear main oil seal design is insignificant. My blown out seal leaked oil onto heated engine components and caused smoke/oil vapors to be pulled into cabin area. Vehicle fire could have been possible. The vehicle was parked and idling at the time of the incident but could have just as well been driving down the road.

Filed Nov 4, 2018 · Engine · 49,227 miles · CA

Engine oil leak was noticed first when parked. After first repair (november 01, 2018), it started to leak again only after two days from repair. Then it was again repaired, but it started to leak the same day again even a new oil pan was replaced. Now t is under repairing again (not sure the cost and possibility to fix yet). This represents a safety issue that may cause a fire or eventually engine to fail. May provide repair report from dealer once it is finalized. Thank you.

Filed Aug 12, 2018 · Engine · 81,000 miles · CT

Tensioner and crank shaft sprocket failure. I believe there are some class action lawsuits on this and am expecting it to go to recall.

Filed Aug 6, 2018 · Engine · 116,000 miles · OR

A warning light came on right after starting the car. The owners manual showed it as a "catalytic converter" warning light and recommended the car be driven slowly to the nearest vw dealer. By the time it arrived at the dealer, it was very difficult to restart, and when they scanned the codes, it showed a problem with camshaft timing. The dealer says the engine should be replaced.

Filed Jul 18, 2018 · Engine · 77,000 miles · FL

Tl* the contact owns a 2011 volkswagen tiguan. The contact stated that the engine would not immediately start. The vehicle was taken to the local dealer (lakeland volkswagen, 209 s lake parker ave, lakeland, fl) where it was diagnosed that the timing chain was faulty and needed to be replaced. The vehicle was repaired. While operating the vehicle, the mil sensor indicator remained illuminated and the vehicle would drive and idle roughly. The vehicle was taken back to the dealer where the manifold intake, crank case breathing valve, ignition coil, and nox sensor were replaced, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 77,000.

Filed Jun 26, 2018 · Engine, Transmission · 9,900 miles · IL

I'm not sure why this issue has not been recalled but there's plenty on this that people are even going to the tv news stations for help.there was nothing wrong ,no lights,no warning lights prior and all of a sudden my engine motor stops working. I spoke with the warranty company ,the extended warranty company as well as volkswagen... Not one of them will cover the issue nor help with the issue at all. The car was in great shape and only just turned a month ago to one hundred thousand miles. I can't afford almost 8 thousand for new engine as well as labor costs. The car is not very old for it not to b running and motor completely stop.I had two pay three different diagnostic costs and two different tows. I need help,I would advise people to look at complaints from 2009-2013 on this vehicle with motor with low miles having this issue .im thinking of contacting a lawyer to help with the issue as well as the very expensive repair costs.prior to this I owned the disel passat and had to turn that in with volkswagen lying on emissions.do not buy a volkswagen ,not worth it.

Filed Jun 18, 2018 · Engine · 99,000 miles · IL

I had did this back in january as well as the car itself was not feeling right. On the news people with the same problem between miles of 57 thousand to over 100 thousand complained about engine,motor completely stopping,completely not working. My car as well just fully stopped for no reason.ive called my warranty company and due to it being just 100 thousand miles and two thousand over but a year 2019 still they will not help me at all.my car is stuck in my driveway with me not having a car to drive .I need help this is not normal that an rhine with no prior signs just stops .I am looking further for my options as I'm getting no help thru any vw.

Filed Jun 18, 2018 · Engine · 99,000 miles · IL

My daughter was driving the car everything was fine going good as she went to put in park the car just stopped..the engine completely stopped. It's still not running st all for no reason at all.the maintenance on car is up to date as well as brand new tires put on.

Filed May 9, 2018 · Engine · 94,000 miles · NJ

Bright red "oil can" starts flashing on screen while on major highway. Made I home. The next day the car kept staling before I even left for work. Found out no oil was being distributed through the motor causing the engine to seize. Loud noise could also be the timing belt, which is a common problem in these vehicles. Now I have a car that is not paid off, and I can't drive. This is an absolute nightmare.

Filed Mar 23, 2018 · Engine · 109,000 miles · OH

Car was running fine, no dash lights, odd sounds or anything to indicate issue. Last oil change was normal and almost due for new oil change. At 109k miles, went to start the car and turned over but immediately shut down. Thought maybe key fob or fuel pump but had to have towed to vw dealer. Upon reviewing, dealer explained that car suddenly jumped the timing chain and ruined the engine, requiring replacement of new one costing $8000+. Since out of warranty, vw will not assist in any way even though appears to be common issue with this vehicle. This is a safety risk if this happens while car is moving.

Filed Jan 12, 2018 · Engine · IL

My car would just b dead.couldnt start it with a jump.neded it towed.found out it was a timing change and needed to b done asap otherwise engine could stop working.of course not under warranty and the dealership costs were outrageous so decided to go another place which charged me half the monies to get it done.til this day the car never runs right.

Filed Jan 12, 2018 · Engine · 82,000 miles · OH

When attempting to start my car, it would not 'catch' and start running. I took it to the local volkswagen shop and was told that the timing chain tensioner failed. The result was a slipped timing chain that rendered the engine useless. I will need a whole new engine. I understand now that this is a common problem with this make and model of engine from volkswagen. The car currently has 82,000+ miles and in my humble opinion, is too early for this type of failure.

Filed Dec 31, 2017 · Engine · 52,000 miles · NY

We were driving the car and the engine seized and shut down completely as we were in motion. Unable to start engine again. At 52,000 miles, the vw mohegan lake motors told us that the engine needed to be replaced for $8k. Research indicates it had been a known problem with vw issuing technical sheets about the engine in these models and having the same issue. They refused to pay because no longer under warranty which had ended a month beforehand.

Filed Dec 28, 2017 · Engine · 63,000 miles · TX

Car was driven home with no engine noise or smoking and parked by the storm drainage. No signs or anything prior that the car needed servicing. About 5 minutes later went outside to move the car up from the drainage about 5 feet to in front of the center of the house in front of the door. Opened car door and placed key in to turn the engine on. Engine just turned but would not ignite or come on. On 12/26/17 contacted the dealer and stated the issue. Quick thought was the fuel pump or module went out. Had the vehicle towed to the dealer. After diagnosis and research. Found out the engine had "jumped timing" or tensioner had crashed the engine. Car has 63k miles and now to fix it will cost 7000.00. Dealer stated with a 10% discount the cost will be lowered 6,1000.00 plus taxes. Total rip off the car has a warranty of 36k when purchased but now has past the mileage timeframe but the (tensioner) is not to go out or have problems until the vehicle reaches around 120k .

Filed Aug 31, 2017 · Engine · 120,000 miles · MA

The gearbox fused to the transmission and needs to be completely replaced.

Filed Aug 30, 2017 · Engine · 64,000 miles · WA

On august 15, 2017 I attempted to start my vehicle after sitting in my driveway for 24 hrs. The engine would not turn over. The vehicle was towed to my local dealership for diagnosis. The mechanic diagnosed catastrophic internal top-end damage due to a failed timing chain tensioner. Quoted $6,600.00 to repair. Volkswagen has refused to pay for the repair. Vehicle has 64,000 miles and all factory recommended services have been completed at the dealership(s). Vw does not recommend any service or inspection be done to the timing chain tensioner or affiliated components at or even near the mileage that my vehicle has recorded. Due to the number of complaints registered, lawsuits filed and vw,s acknowledgement of this problem I believe this not to be an isolated event. There appears to be a systemic problem with the tensioner that vw is aware of yet refuses to properly address or provide remedy.

Filed Aug 27, 2017 · Engine · CT

Takata recall: on august 7, 2017, my car was on stationary mode and when I tried to turn it on but failed to do so, I thought then that the problem could be with the starter. I had the car towed to the dealership on friday, august 18, 2017 for diagnostics. On monday, august 21st, I get a call back from the dealership saying that the issue is with the timing chain tensioning system. The chain tensioning system has a major defect that can cause the chain to lose tension when the vehicle is off, which can allow the chain to 'jump a tooth' in the car's camshaft and cause serious damage to the vehicle's engine. This is very upsetting and catastrophic for me since I have no fault with this $7000 to $10,000 defect. I truly believe that volkswagen violated consumer protection, federal warranty, and anti-fraud laws. If I new that the tiguan had such a defect, I wouldn't have bought it in the first place!

Filed Aug 24, 2017 · Engine · 135,000 miles · TX

Car started losing power in fast lane i35 75mph. We waited for a clearing and jerked car hard right to get to shoulder/grass. Engine completely shut off on shoulder. Towed to repair. Said camshaft bridge filter is faulty and malfunction has destroyed whole engine. Luikart's waco said has seen numerous exact problems w this engine type with same problem. He expects a class action to emerge in the future. Vw denied any problem with this issue. Mechanic says vw is tracking all vins when new camshaft is ordered.

Filed Aug 23, 2017 · Engine · 67,000 miles · MN

Timing chain tensioner failed causing complete engine destruction. 67,000 miles. Vw north america said they are aware of the complaints and lawsuits about the tensioner but since the warranty is only for 60,000 miles they were not going to cover it. $8,000 repair bill from the dealer.

Filed Aug 23, 2017 · Engine · 120,000 miles · MA

Timing chain - driving on the highway and the engine made a clicking wining noise and came to a stop. It was the timing chain. The oil breather/rear main seal is also leaking.

Filed Aug 22, 2017 · Engine, Fuel system · 99,200 miles · GA

Tl* the contact owns a 2011 volkswagen tiguan. The contact stated that while driving at 10 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a malfunctioning fuel pump module, that needed replacement. The vehicle was not repaired. The manufacturer or local volkswagen dealer were not made aware of the failure. The failure mileage was 99,200.

Filed Jul 25, 2017 · Engine · 100,700 miles · PA

Turbo failure, water pump failure, and rear main seal failure. All right after hitting 100k miles. Nearly 5k in total repair costs. I've experienced reduced performance because of the trurbo issues. Issues pulling out on to streets, or on ramps. I opted out of the repair at the time due to vw wanting 2.2k to replace the turbo, which should be almost a lifetime part. I then took it back 2 weeks later for the water pump which was leaking fluid everywhere, they replaced the water pump but failed to mention that the rear main seal will need replaced as well. Rear main seal is common, and could result in a fire if enough oil leaks on to the exhaust.

Filed Jun 29, 2017 · Engine · 93,000 miles · NY

I purchased my tiguan three years ago as a certified preowned car. It was working great until a few days ago I went to go start it while it was in my driveway and it wouldn't start. I had it towed to first a mechanic where I was told that the valves were bent and no compression was in any of my cylinders. I had it towed to the dealer where they confirmed that my timing chain tensioner had failed causing massive engine damage. No warnings. No indicators. But a bill for over $6,000 which volkswagen has only told me to "keep receipts and proof should they issue a recall in the future." vw is ignoring a massive fault in their engines that makes their tensioners fail unexpectedly and prematurely and ruin engines without the driver needing to have move the vehicle and they're doing nothing to warn consumers of this issue.

Filed Jun 21, 2017 · Engine · 88,000 miles · MN

Carbon buildup in engine at 65k miles, vehicle was maintained as recommended by vw. Pcv valve complete failure at 88k miles which resulted in failure of the rear main seal which requires removal of transmission (roughly $2,000 of repairs). This is a known issue by dealers and service centers due to insufficient or improper application of sealant.

Filed May 18, 2017 · Engine · 79,000 miles · FL

Turbocharger leaks oil

Filed May 8, 2017 · Engine · 150,000 miles · NC

The timing chain failed causing massive engine damage, despite routine maintenance. The failure happened without warning and caused massive damage to the engine.

Filed May 7, 2017 · Engine · 86,500 miles · PA

Engine shudders as if it will stall but does not. Happens after cold start, goes away with slowly revving engine in park. Triggers engine light to come on. Oil being pushed out of cylinders and leaking under engine. Also happens occasionally when coming to a stop.

Filed Jan 7, 2017 · Engine · 77,300 miles · CA

The car had an extreme misfire at idle and very rough running. I took the car for an inspection at the vw dealership. They told me the problem was that the chain had stretched because they were unable get a stable timing. After dissembling and opening up the house covering the timing chain they informed me that the cam screen had come loose and liking caused the chain to stretch. Vw told me it would be wise to have the cam replaced in case the screen caused any damage it to it as well. After the repair was completed I asked them directly if the tensioner had failed and they then admitted that the engine failure was the result of bad tensioner not a stretched chain. The vw manager told me he was aware of the tbs on the tensioner failures. The manager choose to make up an unbelievable story to cover the true problem. The chain was not stretched and there was no damage to the cam shaft. I directly complain to vw and they told me in a letter the "tsbs don't indicate trends among our vehicles, as they are issued to out dealerships for instructional purposes only." this is a carefully constructed statement to obfuscate the truth. Initial failure occurred on the highway at 65 MPH. The mileage was 77300. The failure on this engine appears to have spared damage to the valve but a more serious failure could have shut down the car in the middle of a 4 lane highway.

Filed Jan 7, 2017 · Engine · 77,300 miles · CA

The car had an extreme misfire at idle and very rough running. I took the car for an inspection at the vw dealership. They told me the problem was that the chain had stretch because they were unable get an stable timing. After dissembling the opening up the house covering the timing chain they informed me that the cam screen had come loose and liking caused the chain to stretch. Vw told me it would be wise to have the cam replaced in case the screen caused any damage it to it as well. After the repair was completed I asked them directly if the tensioner had failed and they then admitted that the engine failure was the result of bad tensioner not a stretched chain. The vw manager told me he was aware of the tbs on the tensioner failures. The manager choose to make up an unbelievable story to cover the true problem. The chain was not stretched and there was no damage to the cam shaft. I directly complain to vw and they told me in a letter the "tsbs don't indicate trends among our vehicles, as they are issued to out dealerships for instructional purposes only." this is a carefully constructed statement to obfuscate the truth. Initial failure occurred on the highway at 65 MPH. The mileage was 77300. The failure on this engine appears to have spared damage to the valve but a more serious failure could have shut down the car in the middle of a 4 lane highway.

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