The Blind Spot warning, forward collision warning and parking collision warning suddenly stopped working even though they showed that the features were enabled in the car's dashboard settings. Fortunately, I realized this and took it to the dealer for repairs.
2018 Volkswagen Tiguan driver assistance complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The automatic emergency braking activated and slammed on the brakes, for no apparent cause. There were no cars, people, animals around. And luckily, no car was behind mine. This has happened NUMEROUS times previously, especially when going through roundabouts and downhill. This issue needs to be addressed by VW. I have mentioned it to service at a VW dealer, and they just tell you to turn off the front brake assist, but that is not a solution. Plus, you would have to turn it off EVERY time you start your car.
The contact owns a 2018 Volkswagen Tiguan. The contact stated that while the cruise control was activated with a vehicle in the lane directly next to the vehicle or two lanes over, the Collision Avoidance System would determine that the vehicles were too close and the Crash Imminent Braking System would activate and stop the vehicle. The issue most recently occurred while driving 70 MPH causing the contact to aggressively depress the accelerator pedal. The contact took the vehicle to the dealer who informed him that there was no malfunction detected. The contact spoke to the manufacturer who informed him that the issue was known however, there was no recall on the VIN for the failure. The approximate failure mileage was 20,000.
This vehicle's forward collision warning system is inaccurate and dangerous. It is very prone to errant activation. At least once a month, the vehicle's collision system would detect objects that were not there (often, when there was no traffic and also no roadway barriers like guardrails). These activations would result in the vehicle slamming on it's breaks, which culminated in warped brakes and premature wear on the vehicle. It was also hazardous to any vehicles driving behind me, as well as occupants of the vehicle - due to sudden jarring. My local VW dealer acknowledged this is a common problem with no solution, and not worth doing diagnostics on.
My VW Tiguan was out of alignment, as happens to every car. Unfortunately, the VW Dealership informed me that I cannot get a simple alignment for $100 because VW requires calibration of the Adaptive Cruise Control any time an alignment is done. I could not find this anywhere in the Owner's Manual, nor are there any other warnings on the car or in any paperwork I signed. The VW dealership wanted an additional $400.00 (for a total exceeding $500) to provide both services. I am concerned about this 1) because VW does not communicate that this is a limitation of the ACC system, and 2) while an alignment should be the customer's responsibility to pay for, calibrating the ACC system should not. Anyone could go get an alignment done at a tire or brake shop for about $100 - what happens if they try to use their ACC afterwards and an accident happens? VW should cover ACC calibration as part of the limited warranty, and clearly warn customers not to perform one service without the other.
I was driving with a friend in car doing speed limit and all of of sudden the red vehicle accident image came on the car shuddered and the auto brakes came on this was the second time it has happened my friend freaked out I bot it in sept 18 and it happened a couple months after that I immediately called vw
I've been having issues with the reverse camera and the infotainment display. This happens 70% of the time but when I put the car into reverse, the screen will go black with a pop up saying "the parkpilot is currently not available". This happens randomly, sometimes when I leave home the reverse camera works fine, but when I try to park somewhere at my destination the issue appears. Sometimes an image from the rvc will appear for a split second then cut out to black with the popup of the park pilot not being available. I don't the have park assist feature available on the model I've purchased, so I'm not sure why the car even thinks I have "park pilot". The issue "fixes" itself when I've left the car on off for a couple of minutes but the issue will reappear again sooner or later. It's an ongoing problem and I've taken my car into the dealership time and time again with no resolution. I purchased this car because I thought this was a great safety feature and now I can't even use it because it does not work.
My front assist function malfunctioned. I was driving at a speed of 50mph and the car came to an immediate stop. The seat belt restraints almost choked me, and the sudden stop jarred me. There was nothing in the front of me when this happened. I've been terrified every since it happened. It happened twice before, but this third time was the worst. The next morning I contacted vw, and took my car in. They test drove my car. I was told they didn't find anything wrong, and to come pick up my vehicle. I expressed to them that something definitely was wrong. I suggested them do more diagnostics, but they did not. I called corporate and nothing has been done. They did document my claim and gave me a claim number. In the meantime I started doing some investigations. There is a class action lawsuit investigation going on. I also found a youtube video of this incident happening on another vehicle.
I bought a car from vw south orlando 7 month ago and since than I had a lot of issue with the car engine light was going on and off I been their like 5 times now and just pissing me off I want a replacement car
Vehichles auto on off power system enables while turning, stopped, or parked if seatbelt is buckled. Turns made complicated if engines auto stop comes on. Vehichle unable to make complete turn with ease at a coast while auto stop kicks on. Turning into parking spot auto engine system kicked to off. Car did not turn well causing car to not turn eaisly like there was no power or power steering. Car bumped into car next to it which was parked. Causing front passanger damage.
The safety alert that stops your car in case of a collision stops my car with none or thing in front or on the side of it. My backup camera stays on consistently when driving forward. The electronic middle console constantly freezes up and won't allow me to do anything or goes completely black. This has happened multiple times including the most recent in this complaint. The engine also jerks forward and is very dangerous trying to pull out onto a busy street. When I mentioned this to the dealership they said the car need to learn how I drive. It has 6600 miles on it?
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