It's a slight ticking. The rattle happens over the smallest bump.
2018 Volkswagen Tiguan seat belts complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Tl* the contact owns a 2018 volkswagen tiguan. While driving approximately 20 MPH, the seat belt chime on the passenger side started to sound and the passenger side air bag warning indicator began flashing. The contact stated that the only thing on the passenger seat was a cell phone. The contact removed the cell phone from the passenger seat and the chime stopped. The contact slightly placed her hand on the passenger seat and the chime started again. The contact drove the vehicle to the dealer (south motors volkswagen, 17930 s dixie highway, miami, florida 33157) for diagnostic testing. The dealer kept the vehicle from 04/13/18 until 04/17/18, but found no failures. The dealer stated that a head engineer would evaluate the vehicle on 04/18/18. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,355.
We bought a vw tiguan 4 motion sel 2018 with panoramic sunroof, on jan 20,2018. From the same night we took the car out of the dealership we heard a rattling noise in the b pillar constantly. Starting from jan 26, 2018 the car has been to the vw service station twice already (still there), in total of over 3 weeks. I heard from the service team there were three other vw cars with the same problem so the qa team came down to service station to look at all cases. Qa team checked it multiple times. Remedies I heard from them involved "trimming" and ordering new parts. Nothing is fixed and the words I am hearing from service is that there is no hope to ever get fixed. Contacted vw customer service directly today, they had no record of these issues for my car. So disappointing that over 6 weeks of our time is wasted with an issue that seems to exist in 2018 models since last year, and no transparency. I believe the issue is structural problem when car is in normal condition moving and additional concern is the noise coming from location of side airbags, I have a big concern over the vw safety and operation of the airbags in this situation, when vw can not even address the problem with the noise.
I purchased a 2018 volkswagen tiguan sel on saturday, 02/10/2018. Two days later on 02/12/18 on my commute to work I began hearing a "popping" noise from the b-pilars on both the driver's and passenger's side pilars. As if though something was loose inside there. I made an appointment to take the vehicle back to the dealer the following saturday, 02/17/2018 and when I went in for the appointment the service representative informed me they would not be able to look at my vehicle until the following monday. I asked him if they could provide me with a loaner so that I could leave my car there and he informed me that he could not make that decision. I looked for my sales agent and he was able to provide me a loaner (2018 tiguan se). I received a call from the service rep on wednesday, 02/21/18 telling me that my vehicle was ready for pick up. I went to pick it up and they informed me they had changed out a defective seat belt height adjuster on driver side. I took the car for a ride and it still made the noise. So I did not accept it. They loaned me a different car (2018 passat r) and was told they would work on my vehicle. They called me again on saturday, 02/24/18 to tell me my car was ready. When I went to the dealer on monday, 02/26/18 (I was out of town on saturday), they told me they had changed the seat belt seat adjuster for the passenger side too. I took it for a ride and the noise was still there on both sides. Again, I did not take possession of my car. They told me they would have to dismantle the headliner to get a better grasp of the problem. I was called again on friday, 03/02/18 to inform me that they were going to have to bring a specialist from vw (in approximately 2 weeks from 03/02/18) to diagnose the problem before taking more invasive actions. They loaned me a third car (2018 vw tiguan sel) and no concrete answer on my vehicle.
Rattle noise coming from left b-pillar above seatbelt constantly. Near left ear of driver.. Told dealer about the noise while on a test drive before purchase, he advised us to bring the car in for service. We took the car in on our second day of ownership and dealer dismissed the issue saying they couldn't hear the noise. I did a quick internet search and turned up numerous complaints and the federal safety agency cases for this same issue. I'd like to either have the vehicle repaired or return the vehicle to the dealer for a refund.
The driver sider seatbelt does not retract. For example, if I look over my shoulder to check divers in other lanes my seat belt will loosen and when I turn back around to face forward the belt does not automatically tighten. I worry this belt is defective and have never experienced this in another car. I routinely need to tighten my seatbelt while driving. I am concerned that if I were to get into an accident in this vehicle the seatbelt will not keep me safe. This has been an ongoing issue since I purchased the car in mid-december 2017.
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