My Tiguan was towed on [XXX] to Beyer Volkswagen [4017 Valley Pike, Winchester, VA 22602] for service to repair a sudden and unexpected vehicle failure.  On [XXX], I started the Tiguan and noticed a hard start. I drove the vehicle about 4 miles down the road and noticed a smell of gasoline when I stopped and opened the door. I immediately drove the car home at which point I noticed gasoline on the road and driveway, as well as a heavy persistent smell of gas. I moved the vehicle to the road and had it towed [$95 at my expense] to Beyer VW for service. This failure rendered the vehicle undrivable and luckily was able to get it towed before it became engulfed in flames. [XXX], after getting the vehicle back for 1 week (dealership claiming repair fixed) the problem was not fixed and in fact gas spewed from the engine at a higher rate. Pictures attach showing about of gas which instantly dispelled at start and move from driveway to road. This is a critical vw problem that will result in fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Volkswagen Tiguan fuel system complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.
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