2004 Volkswagen Touareg steering complaints

Filed May 16, 2005 · Brakes, Steering · 150 miles · FL

Since I purchased a 2004 vw touareg on 2/28/04 I have had various problems with it. The most severe is the front end allignment and brakes. I have had a total of 6 front end allignments since I purchased the vehicule. It is in the shop right now and they can not correct it. This is a an extreme hazard at higher speeds since the SUV pulls hard to the right. I was told by the mechanic that worked on my vehicule that he set the allignment to factor specs and it still pulls to the right. I took it to tire kingdom twice and they did the same and did a high speed balance on the tires as well and it still pulls to the right. Also volkwagon of america put out circular vwa-04-12 stating that there is a factory problem with front end allignments on certin VIN numbers on the touareg. Vw will not acknowledge that there is a problem. I also have trouble with the breaks making loud noise and wearing out fast. Now they are telling me that the rotors are bad. I have complained about the brakes and nothing was done. Also there is condensation on the windshield from the air conditioning and they did have a recall on this, but the trouble still exsists.

Filed Apr 10, 2004 · Steering · 50 miles · FL

I have recently purchased a 2004 volkswagen tuareg without driving the vehicle off the parking lot I took it straight to the service manager because the vehicle felt like it was pulling hard to the right. I was informed that it was necessary to put 800 plus miles on the vehicle before they would align the front end. After putting the required miles on the vehicle it was taken back to the dealership with the expectation of an alignment. I picked the car up that afternoon and I was told by the service manager that this car was properly aligned and that it was verified by two individuals who drove to car. This vehicle has a propensity to rapidly pull off the road with almost any kind of crown. The steeper the crown the more radical it wants to pull. This is either a bogus service manager or the volkswagen touareg has serious problems that prevent it from tracking down the road in a straight line. I have had bmws, porsches, gmc yukons and pickup trucks that stay on the road 100 percent better than this vehicle. I would greatly appreciate some feedback from other owners who may be experiencing the same problem. It will only be a matter of time before this vehicle veers off a road and takes out a telephone pole. This is either an alignment problem or a designed flaw. Sincerely, henry moseley