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2009 Volkswagen Touareg fuel system problems

11 complaints (58% of all complaints for this car). Typical mileage when it fails: 88,000.

owner complaints
11
of this car's complaints
58%
typical mileage
88,000
crashes
0
recalls
1

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Volkswagen Touareg fuel system problems in other years

200420102016

Specific symptoms reported on the 2009 Volkswagen Touareg fuel system

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fuel pump 5

Related recalls

Fuel system, gasolineReported March 8, 2017 · 20,908 vehicles affected
What is wrong
Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free of charge. The recall began August 3, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for the recall is 20Z4.

Recall number 17V151000 · Recall details

Related investigations

High-Pressure Fuel Pump FailureOpened February 7, 2011, closed March 27, 2015

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.

EA11003

What 2009 Volkswagen Touareg owners say

Most recent owner complaints, unedited.

Filed Aug 23, 2022 · Fuel system · FL

A fuel smell is detected in my vehicle, as noted in Repair Available for Safety Recall 20Z4 – Fuel Pump FlangeCertain 2007-2010 MY Volkswagen Touareg / the federal safety agency Campaign Number: 17V151000.

Filed Dec 23, 2020 · Fuel system · 112,000 miles · AZ

Driving on the interstate a fault light started flashing "engine fault service now" along with the glow plug light. I put the transmission into neutral and moved into the slow lane. The engine immediately stopped. I put on my hazard lights and was able to allow it to roll it a safe place to pull over. The dealership said the high pressure fuel pump failed (hpfp) which caused the engine to immediately stop. Luckily I was in an area where I could roll to a safe place and wasn't pulling a trailer like we often do. I was also lucky I was in an area with cell reception. I had spent most of the day driving in a remote area that wouldn't have had reception.

Filed Oct 21, 2019 · Fuel system · SC

Started with faint smell of gas outside of vehicle on drivers side. The gas smell is strongest when vehicle has been parked for some time like over night. Developed overtime that the gas smell began to be smelled inside of the vehicle. Currently the gas smell is extremely strong both inside and outside of vehicle.

Filed Sep 4, 2018 · Fuel system · AZ

The vehicle smelled like gas inside & out whether still, or driving, running or off. Then a few days in, fuel, or a gas-smelling substance, began rapidly leaking from the underside of the car. I was told it was also coolant.

Filed Aug 15, 2017 · Engine, Fuel system · 110,000 miles · NY

Tl* the contact owns a 2009 volkswagen touareg. While driving various speeds on an incline, the vehicle malfunctioned and the engine indicator illuminated without warning. The contact stated that the vehicle struggled to accelerate on the incline and decelerated. Nemer motor group of lathan, new york and hackels foreign car services of albany, new york were notified and the vehicle was repaired per the federal safety agency campaign number: 17v151000 (fuel system, gasoline); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

Filed Jul 8, 2017 · Fuel system · 90,500 miles · NC

There is an open, pending recall on the fuel filter assembly. It is noticed by the smell of gasoline outside and possibly inside the cabin, mostly coming from the driver's side rear door as the assembly is under the back seat on that side of the vehicle.

Filed Dec 25, 2014 · Fuel system · 81,000 miles · WI

My 2009 vw touareg tdi experienced a failure of the reductant pump for the diesel emission fluid system (def.) researching failure rates of this system has shown a very high failures of this system in the vw touareg and passat clean diesel application for model year 2009 and newer. Proposed solution to reduce crystallization and clogging of system has resulted in 3 service revisions, with the most recent calling for removal and replacement of the entire system (tank, pump, line and injector) at a cost of $1,5000. Vw will not cover any costs or issue a recall. This same system and parts are used in the ford f350 and chevrolet duramax clean diesel applications with similarly high failure rates to the best of my knowledge all light duty clean diesel manufacturers are experiencing a failure of this system with no recall or coverage against future failure. It is apparent that the supplier of the def system used in common light duty vehicles manufactured faulty parts on multiple vehicles. The manufacturers of these vehicles have records of the failure rates and can demonstrate that the system has been faulty, which results in non compliance of federal emissions standards. What steps can be taken to investigate this and provide a long term solution?

Filed Nov 25, 2014 · Fuel system, Steering · 70,000 miles · VA

As I was driving, the vehicle suddenly flashed a system malfunction on the dash and stated service needed to be performed immediately. As I was pulling over to side, the vehicle instantly stalled out and turned off. My steering was compromised and I had no ability to turn the vehicle back on or move the shifter into neutral to get out of traffic. I towed the vehicle to the dealer who after inspection did not immediately know the reason. They reached out to vw of america who confirmed with them an entire fuel system replacement was in order as a result of a failed fuel pump. This would have been a much more dangerous situation if I was on a major highway or going at a faster speed. The fact that it was daylight out and on a straight flat road greatly assisted me in staying safe. If this had occurred on a busy intersection or high speed roads or curves the outcome could have been much different.

Filed Sep 18, 2014 · Fuel system · 88,000 miles · AL

My vehicle's engine stumbled (mis-fired), then the engine line came on and as I coasted to the side of the road the engine shut off. The vehicle would turn over but not start. I then had it towed to the dealer. The dealer told me that the entire fuel system needs to be replaced. I understand that there is an existing nthsa issue open on volkswagen diesels. My vehicle is a 2009 volkswagen touareg tdi (turbo diesel injection).

Filed Jul 17, 2013 · Fuel system · 65,000 miles · IN

While driving down the road from my home, I was coming up to a stop sign for a high speed road. While slowing down the vehicle completely died and I had loss of all power. Brakes were extremely hard to press and stop the vehicle as well as steering (loss of power brakes and power steering). The car rolled passed the stop sign and half way into the intersection as I firmly pressed the brake pedal down. I attempted to start it again but it only cranked and would not start. The intersection is on the other side of a hill making it difficult to see the intersection. I immediately put on my flashers (which wouldn't do good from the traffic on the road) but then put it in neutral. I was able to roll back enough, out of the way. Under a minute, I was out of the way (for the most part). A semi and a few additional cars come up the hill about 10 seconds of me getting the car rolled back, out of the way. I may have very well been hit by a semi going 55+ MPH. I find myself very lucky I wasn't struck by another vehicle and injured or even possibly killed. I had to have the vehicle to the vw dealership. I'm told the high pressure fuel pump went out causing no fuel pressure and took out the entire fuel system. This caused the car to stall and was unable to restart. Vehicle is a 2009 touareg v6 tdi (turbo diesel).

Questions about the 2009 Volkswagen Touareg fuel system

Does the 2009 Volkswagen Touareg have fuel system problems?

Owners have filed 11 complaints about the fuel system of the 2009 Volkswagen Touareg, 58% of all its complaints, more than any other problem.

At what mileage do 2009 Volkswagen Touareg fuel system problems start?

The typical (median) mileage in owner complaints is 88,000 miles.

Was there a recall on the 2009 Volkswagen Touareg fuel system?

Yes, 1 recall: 17V151000. Check your VIN to see if your car still needs the free repair.

What year does the Volkswagen Touareg have the most fuel system problems?

The Volkswagen Touareg model years with the most fuel system complaints are 2004 (33 complaints), 2008 (25 complaints) and 2005 (23 complaints).

Other 2009 Volkswagen Touareg problems

Steering 3Airbags 2Engine 2Transmission 2Body 1Electrical 1Lights 1Visibility 1

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