Collision Avoidance Camera (Part Number: 7P6907217BZ1Y) has failed. The camera is still on the vehicle and available for inspection upon request. All front assist/safety systems are unavailable, including cruise control. Systems are designed specifically to prevent collisions. The dealer (Volkswagen of Corpus Christi) has confirmed the issue as of September 4, 2023. The control module is failing all over the world, on various vehicle brands (Audi, Porsche, Volkswagen) and models. A replacement is not available, new or used. This was confirmed by the dealership.
2015 Volkswagen Touareg: adaptive cruise control problems
5 of the 24 complaints about the 2015 Volkswagen Touareg describe adaptive cruise control problems.
- owner complaints
- 5
- of this car's complaints
- 21%
- recalls
- 0
Is there a fix? 12 service bulletins cover this area of the car. See below
Adaptive cruise control problems by model year
- 20171
- 20163
- 20155
- 20091
What owners say
The Driver Assistance System (Adaptive Cruise Control, Front Collision Avoidance, AEB, and Lane Departure/Lane Keeping system) all do not work. The VW dealers have said the Front Collision Avoidance Camera is not working. The system was intermittently working, then stopped working on the interstate highway in the left lane. The car failed to warn/slow/break automatically while the ACC function was activated, forcing me to engage the brakes manually to avoid a collision. The ACC/Front Collision warning light goes on now but did not when it first malfunctioned, and still only goes on intermittently but the system does not work at all. I had two local VW dealers check out the Driver Assist system. One said the entire system is not working. Another said the fault codes are emanating from the Front Collision Avoidance Camera. This is VW part 7P6907217BZ1Y. I ordered the part in November 2023 from a OKC VW dealer online (since it was the best price.) They then told me the part was unavailable/on back order. However, it has been 7 months and there is no ETA on the part availability. The dealer sent me a text message exchange with VW and that is what VW told the dealer. I am concerned VW is no longer making the part as required by 49 U.S.C. 30118-30119 and/or 49 U.S.C. 30120. I am part of VW Touareg owner forums. There are other Touareg (and other VW model) owners who report this same problem, lack of part availability, and no info from VW on whether they are even trying to obtain/supply this part any longer. I believe this is a serious, widespread safety issue based on reading other complaints online by Touareg/VW owners who have ACC/Driver Assist, who face the same dilatory action by VW to perhaps avoid fixing this issue until their legal obligation to manufacture the part expires. The parts and overall ACC/Collision Avoidance systems are very pricey, and this is a direct safety issue. thank you
Collision avoidance system / cruise control malfunction
Question 1: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1: Collision Avoidance Camera. The camera can be removed from the vehicle and shipped for inspection. Question 2: How was your safety or the safety of others put at risk? Answer 2: All front safety feature stop working. Collision avoidance warning, emergency braking, adaptive cruise control. Question 3: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3: Yes. This is a well documented failure. Onboard data shows a communication failure with the camera. The car has been diagnosed with a failure in the front AAC camera. This camera is failing all over the world, in numerous years and models. Audi Q7, Porsche Cayenne, and VW Touareg. A replacement is not available, new or used. Question 4: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 4: Car starts and runs without warning for a time. All of a sudden a warning appears that the Accident Avoidance system is not functioning. I no longer have any front facing safety features. This camera has a high failure rate. If being used and it fails an accident is very possible.
The car at half tank will read as being empty. Fuel pump flange? The car will have gas and then randomly show fuel error and drop to empty. The car is drivable and then while drive will switch to empty back to half full mode. Less of the worry the adaptive cruise control and fwd collision warning freeze/not working
Service bulletins that may apply
- These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the...
- ACC Calibration Process
- Data link diagnostics and tips
- Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
- Update to include latest model years.
- Driver Assist Topics
- Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate,...
- Information to look for aftermarket sensor repairs.
Related recalls
No recalls on record for this model year.
Questions about the 2015 Volkswagen Touareg adaptive cruise
Is adaptive cruise control problems a common problem on the 2015 Volkswagen Touareg?
5 of 24 owner complaints about the 2015 Volkswagen Touareg (21%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Volkswagen Touareg?
There are 0 recalls and 12 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Volkswagen Touareg
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