Volkswagen Touareg jerking problems

Filed Apr 11, 2019 · 41,000 miles · IN

2013 touareg 3.0l tdi-intermittent jerking motion of vehicle when in motion, initially at lower speed and now at 80mph on highway, intense jerking of vehicle causing vehicle to lose power and near collision with vehicle behind me. It has become more frequent, almost daily occurrence now. I took the vehicle in immediately to vw dealership. Paperwork states "road test verified concern" (of jerky motion and not running right). "scanned for faults. No faults stored. No tsbs, or tech tips regarding concern. Seems to be a software issue with no remedy at this time". The dealership advised me that this is a software bug in the emissions software fix and that vw has not submitted a technical service bulletin (tsb) to open an investigation for fix. They said that there is nothing they can do to fix the problem. There is another customer with exact issue as mine. I am told that vw is not communicating any information on this issue but it is acknowledged that this is a software issue brought on by the emissions fix. The vehicle is not driveable with this issue! The jerking motion is extremely unsafe to be driven at any speed, extremely unsafe on the highway from my last experience with near collision when unpredictable, sudden, intense jerking motion occurred. Symptom: vehicle loses power briefly, like it's choking, then regains causing a forward thrust followed by another power loss...causing the jerking motion. Dealership claims there may not be enough complaints filed according to vw corporate to initiate a tsb. This vehicle is not driveable, not safe. Even one complaint should initiate cause for concern to resolve the issue or buy back the vehicle if this is caused by the emissions software fix. Vehicle has always been serviced by a vw dealership on recommended scheduled service intervals.

Filed Mar 17, 2019 · 41,230 miles · FL

I was driving my car the day after a rainy day in florida and water was ingested into my car's air filter and then into the engine. This caused major and expensive engine damages. I had not driven through any deep puddles. Vw fixed the vehicle (for $4321.99). I later researched this issue and found many similar complaints online and learned that there is a vw recall for this same problem in china, but not the u.s. It has to do with a faulty drainage system design, which vw has officially acknowledged. The issue is a global one, however, not just a problem in china. I purchased my car only 3 months ago, certified and with a 2 year bumper to bumper warranty, which didn't cover any of the damages, because they were from an "external" source. Vw should be held accountable for fixing this problem everywhere. They are benefiting financially from people like me who are still buying their cars and then having to pay huge repair bills for a design problem that they have known about for a long time. When the problem occurred, the engine check lights came on, the car slowed to a crawl (I was on a highway) and the car jerked violently. Luckily, I was able to limp the vehicle into the nearest vw repair shop.

Filed Jan 20, 2019 · Engine, Fuel system · 45,000 miles · DC

After vw emission repair the car stalls in shifting gears at low speed. I took at the dealership repair shop 3 times everytime the kept the car for about 2-3 weeks and couldn't resolve the issue. It appears like there is no fuel coming to the engine or the car computer do not allow the car to shift to the next gear until it hits 3000 RPM in speeds lower the 35mph. From what I understand with speaking with vw dealer advisors that this as a result of the emission repair and they can't fix it. This made the car undrivable since it's keep staling and you can't drive in the city without the jerking feeling from the engine. Vw customer care representative kept changing their version. At first, they said the cars computer will learn my driving pattern and will adjust. Then when I spoke with a supervisor they claimed this is how the car should drive after the emission repair. When speaking with the service advisor at stholman vw he told me he ha a customer with the same car in for 3 months and they couldn't fix that issue.

Filed Jun 2, 2017 · Transmission · 95,000 miles · IL

There are intermittent sudden forceful jerks when car is in motion. Also car hesitates when you depress the gas petal at times, like when you are trying to merge into interstate traffic. Also at times, when slowing down to bring the car to a stop, something happens that sounds and feels like you have been hit from behind, or that some underneath your car is breaking off.

Filed Oct 27, 2014 · Engine, Transmission · 90,000 miles · AZ

Car stalls, skips gears, jerks, when coming from a full stop to accelerating jerks and pull really hard going into 1st and 2nd gear,, took it to the dealer after paying 800 dollar they could find anything wrong,, and that was vw dealer.... I've been seein alot of the same complaints for this specific model and year, can some please let me know if volkswagen is not going to take responsibility for this issue atleast tell me what could be wrong, so I can fix it and get rid of this stupid car. Im better off with an american car...

Filed Apr 19, 2010 · Transmission · 38,800 miles · IL

Car: 2004 volkswagen touareg v6 SUV 38,900miles problem: car frequently jerks while slowing down (at speeds between 20-40mph). Was told drive shaft was damaged and needed to be replaced at a cost of $1,150 parts plus labor of approx. $1,000 which included computer diagnostic. Upon pick up from mechanic problem still persisted so I took the car back to mechanic. I was told that damaged drive shaft damaged 2 valves in the transmission which now also need replacing at a cost of $1600. I was also told by the mechanic that they had received a 'bulletin" on the car regarding similar complaints about this problem from several owners. This car only has 39,000 miles and is driven with care. It seems extremely premature to have anything of this nature happen especially at a cost of almost $4000 out of pocket to me and other owners. I ask that you please look into volkswagen's responsibility in correction/reimbursement (possible recall) of this situation.

Filed Oct 16, 2009 · Fuel system, Transmission · 81,000 miles · NY · crash

I was parking the vehicle in a tight parking lot and maneuvering around a tree in order to pull further up into the space. As I gently pushed down on the accelerator to inch into the spot, the car lurched forward at a very high rate of speed crashing into a wooden garbage box. I jammed on the brakes before going through the fence. I was incredibly lucky that I was no longer aiming at the tree. It was as though the car suddenly wanted to peal out in a manner that was totally out of sync with the amount of pressure on the gas pedal. It just started speeding toward the fence/box. Looking back on it, I believe that this happened a couple of days before as I started to accelerate after stopping at a stop sign. Though the reaction of the car was similar, it was not nearly so pronounced. It felt as though the car was tripping over itself. I had the insurance tow the car to the mechanic but so far he has not been able to replicate the problem. I spoke with both the local vw serviceman and vw north america but they denied ever hearing about such a problem. I have had this car for over 6 years and have never had this happen before the other day.

Filed Jun 2, 2008 · Transmission · 65,500 miles · WI

Tl*the contact owns a 2006 volkswagen touareg. The contact attempted to start the vehicle and the engine warning light illuminated on the instrument panel. He turned off the vehicle, restarted it, and drove for approximately 4-5 miles when the light illuminated again. While driving 50 MPH, the vehicle made a loud sound, jerked forward, and came to a complete stop. He was able to pull off the road, and after six attempts, was able to restart the vehicle. He drove 15 MPH on the shoulder until he reached the exit. He called the dealer and the manufacturer and they both stated that his vehicle was no longer under warranty. He was advised to call roadside assistance. Roadside assistance informed him that because the vehicle had an electronic shifter, they could not assist. The vehicle has not been repaired. The engine runs, but does not shift into gear. The current and failure mileages were 65,500.

Filed Jan 29, 2006 · Suspension, Tires · CA

Alignment: since its purchase the car was not properly aligned. I took it to the dealer several times, at the 5,000 miles, 10,000 miles, and 20,000 miles services. It was not fixed at all. The repair sheet stated that car was fixed to the manufacturer's standards. At the 20,000 miles service I requested the car to repaired before I take it back. The dealer told me that due to the uneven tires there was no way for them to repair the alignment, and that the only way to fix it properly was to replace the tires first. I replaced the tires and brought the car back. The dealer had the car in the shop for three days the first time. When I tested the car after the first time it was not fixed. I took it back and had a dispute with the technician. When other technicians tested the car the dealer decided to keep for repair. The car was at the shop for two days. When it was finally done, the car had the same problem. Computer system: lights and signals periodically stop working. Gas sensor periodically stops working for days. Cd player. Periodically skips and does not work. Transmission: periodic jerking when shifting to lower speeds. Screeching sound comes from the front right side after 20 -30 minutes of driving. Tires were worn out after 10,000 miles.

Filed Oct 21, 2005 · Transmission · 1,900 miles · VA

My 2004 vw touareg has had an ongoing safety issue since purchase in july of 2004 with regards to the transmission. When accelerating from a stop or low speed the vehicle will often hesitate while running the engine rpms up to 3000-4000 then drop into gear and lurch forward. The transmission also erratically shifts from first to second gear and often hesitates for more than a few seconds before engaging this causes a danger when merging with traffic or crossing intersections. I have contacted the dealer and volkswagen of north america with no resolution.