I purchased my 2022 Volvo XC60 in April 2025. I had no problems with the backup camera, until I installed a new version of software, 3.7, over the air, in September. The update was described as addressing a recall, for a safety issue where the backup camera would sometimes not work. Since the recall update, I've had issues with the backup camera not working, at the same time all of the cameras, proximity warnings, and rear emergency braking do not work. Far from this software update fixing a safety concern, it appears to have created one. The only answer I could get from the Volvo USA help line was to "take it to a dealer". I thought they would be more concerned given that they have just carried out a recall action that has created a safety issue!
2022 Volvo XC60 driver assistance complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
The back up camera frequently does not work. When you put the car in reverse, the screen where the back up view should appear will state, “Camera is Temporarily Unavailable “. The dealer replaced the camera with no improvement. This fault occurs several times per week.
System regularly displays "Camera is temporarily unavailable" when backing up, requires full reboot of head unit to resolve. Backup cameras regularly not activating upon vehicle startup. This is a daily occurrence and has not been fixed with updates (in fact, it's gotten more frequent).
The contact owns a 2022 Volvo XC60. The contact stated when the vehicle was shifted into reverse(R), the rear-view camera was blank. The contact stated that the screen later was showing an image and then went blank. The contact stated that the message "Camera Temporarily Unavailable" was displayed. The contact had taken the vehicle to a dealer who was able to duplicate the failure. The dealer had attempted to repair the rear-view camera by flashing the camera control module. The vehicle was repaired. The contact stated that the failure reoccurred. The contact had not taken the vehicle back to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.
while attempting an OTA software update, the update failed. The instrument cluster was inoperative, it was a complete blank screen. Not able to tell how fast you were going, what gear you were in, how much gas you had. All features displayed on the instrument cluster were not available. Contacted Volvo to attempt a software reset, and all attempts were not successful.
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Started car after driving an hour, and having it sit 2.5 hours. Center panel was very dim and no air out of vents despite leaving air on when turned off. Error Message that cooling infotainment system. Audio sound for turn signal also not working Had to drive/leave. Left and found somewhere safe to pull over turn car off and sit. After 10+min no change. Drove home 60miles with no AC, cruise control or other safety features, or sounds w blinkers. At home, the beeeping for 360 camera and red/orange lights to help backup/part not functioning. The backup Light was. Car felt a little jerky during trip. After 4+ hours it appeared to be functioning. When restarted Car is 5-6 weeks old with 346 miles on it Including the 100+ from Saturday. Did not make a planned drive Sunday as did not feel it was safe. Verified all software/apps up to date Vm left for service on Saturday will follow up on opening today.
Continuous problems associated with the computer of the car that are affecting its ability to drive safely. While in reverse and in motion, the car's camera will often, an unpredictably, shut off. Additionally, the car's forward collision warning system will initiate when there are no cars in front of; rather, it sometimes engages when oncoming traffic going the opposite direction. Lastly, the car lost all power while on the highway due to a "battery error". It required a redownload of software; however, these other safety problems persist.
While driving on the inside lane next to the median of a 4-lane road and without warning or any other vehicles in my vicinity, any debris or objects in the road, and while I was maintaining the vehicle in my lane, the car swerved to the right. It felt as though someone in the passenger seat (I was alone) grabbed the steering wheel and forcefully yanked it to the right. At this time the words Collision Avoidance Assistance or something similar appeared on the dashboard screen. Thankfully there was not a vehicle in the lane to my right and I was able to correct the vehicle back into the appropriate lane. I turned left at the next opening in the median, pulled into a vacant parking lot, and called the Volvo service department. I described what happened to the woman taking my information and made arrangements to leave the car that evening for it to be repaired the following morning. I missed a voicemail from the technician on February 8th stating that the car was inspected and test driven and the issues reported could not be duplicated but that the software had been updated. Several phone calls occurred between myself and the dealer and it was established that the problems reported (this one as well as the ones described in a previous report regarding rear auto braking intervention) could not be duplicated. Had a vehicle been to the right of me, had I been in the right lane and a person been on the sidewalk, had I been in a neighborhood in which a child was riding a bike or a parent was pushing a child in a stroller, the results could have been tragic. There was no warning prior to the swerve and the words on the dashboard.
2 incidents occurred during the week of Christmas (1 before and 1 after) in which the Rear Auto Brake engaged without warning or provocation. There were 0 obstacles, vehicles, or persons in the vicinity which would have required an alert or braking. The 1st occurred in a parking lot and the 2nd occurred when backing out of a private garage. In each instance, another adult aside from the driver witnessed the malfunction. 1 incident occurred in January in which the Rear Auto Brake engaged without warning and without presence of obstacles, vehicles, or persons in the vicinity which would have warranted an alert or braking. At each incident, the words Rear Auto Brake Intervention or something similar appeared on the dashboard. The braking and screen message occurred with warning or any cause for the sudden and forceful automatic braking. After the 3rd incident, the owner found the option to disable the Rear Auto Brake Intervention feature but this needs to be done at each new drive. No accidents occurred. The owner took the car to the dealer's service department. The service department was unable to duplicate the issue nor were they able to find any record of the error in the vehicle's "black box." The car remains with the service department due to subsequent issues experienced and reported on this site by the owner.
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2022 Volvo XC60?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history