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Volvo XC60 door locks problems

10 of the 663 owner complaints about the Volvo XC60 describe doors won't lock, open or latch, most of them for the 2010 model year.

owner complaints
10
worst model year
2010
typical mileage
76,357
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2023
    1
  • 2021
    2
  • 2018
    2
  • 2017
    1
  • 2013
    2
  • 2010
    2

Often reported together

Won't start 1Lane assist 1Key fob 1

What owners say

Filed Jul 1, 2026 · Driver assistance, Locks · NJ

The entire right ride of the car just stopped working. Back right door became permanently locked and could not open from outside or inside. When hitting lock/unlock buttons on key fob i) front passenger door would not lock/unlock and ii) right side mirror would not fold in/out. Blind spot monitor and TPMS said they needed service. Left side of car was fine and worked. Car would start normally. I checked all relevant fuses and none were blown. Then all of a sudden it all started working again. My fear is that in the heat of summer what if all doors became locked somehow and i did not have the key fob with the manual key? I have 2 children

Filed Dec 16, 2024 · Locks · MD

The passenger side rear door locked and could not be open from either the inside or the outside. The dealer concluded that the door lock failed in the locked position. It gained entry to the door panel with the door shut, removed the old lock, opened the door, installed a new lock assembly and reassembled the door. Because the car was slightly out of warranty, we had to pay for the repair. Until this was done, we felt very unsafe. In the event of an accident or emergency, the passenger on that side of the car would not be able to exit the car. There was no warning prior to this happening. It just stopped working.

Filed May 15, 2023 · Driver assistance, Electrical · CA

I've had my Volvo for 6 months and two weeks ago I started getting warning alerts that the braking system, lane departure system and other electrical systems were having issues (the doors wouldn't lock and car wouldn't start). I've taken the car to the Volvo dealership 3 times and they have been unsuccessful in determining what the issue is. There is something wrong with the software and a software update that was installed on my car at the first service visit (when this began happening 2 weeks ago).

Filed Jun 11, 2022 · Body · NJ

June 4, 2022, 2018 Volvo XC60 - Right rear door lock engaged and would not release from either inside or outside door handle with all doors electronically unlocked. No other doors were affected. The door remained locked until Volvo technician removed inside door panel and made temporary repair on June 6. Replacement lock assembly was not available until Friday, June 10 when it was replaced by the dealer. Lock failure put safety of rear passengers at risk and I did not allow passengers in the back seat until lock was replaced. There was no warning lamp or message indicating lock failure. Dealer service representative said the failure mode was mechanical. Repair made under warranty.

Filed Nov 4, 2021 · Electrical · TX

Summary: Vehicle suddenly and completely loses all electric power. i.e. no lights, including hazard lights or brake lights, no engine, no power steering. Status: The root issue has occurred twice, and the vehicle is pending service to positively diagnose and repair the issue. First occurrence: Driver parked the vehicle, turned off the engine, and remained inside with standard electric power active. Upon exiting the vehicle and closing the driver’s door, the door lock button did not respond. Returning to the vehicle it became apparent the reason for the lock failure was the absence of electric power. During the process of preparing to connect jumper cables, electric power returned. This was without actually connecting to a jump source. Second occurrence, 1 day after first: While driving at 60 MPH on a highway, electric power suddenly ceased. Driver unable to activate hazard lights or any other warning to other vehicles. Driver was able to steer to roadside and come to a stop. At suggestion of mechanic shop, driver opened battery compartment and tapped the cables connected to the battery terminal, and power returned. Mechanic suggested hairline fracture of metal connectors of positive cable connecting to vehicle power. Now awaiting mechanic diagnosis and repair. Fortunately the failure did not result in a collision, but does present a clear safety hazard upon its occurrence. The mechanic’s suggestion leads to the suspicion this is a known issue with the vehicle component.

Filed Jul 26, 2021 · Electrical · 140,000 miles · CA

The contact owns a 2013 Volvo XC60. The contact stated that while his wife was driving 5 MPH, the vehicle shut-off without warning. The contact stated that the electrical features ceased to operate in the vehicle. The contact stated that his wife was unable to activate the hazard lights. The contact's wife was unable to exit the vehicle as her driver’s side door would not unlock. His wife was forced to flag down a construction worker who pulled the door open from the outside. As soon the door opened, the lights began to work, and all the electrical features returned. The contact's wife was able to restart the vehicle and drive home. The contact left a message with a service advisor at a dealer to notify them of the failure. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic but was not yet diagnosed nor repaired. The failure mileage was approximately 140,000.

Filed Feb 5, 2020 · Body, Brakes · 21,300 miles · FL

Tl* the contact owns a 2018 volvo xc60. The contact stated that the driver side door handle on the inside of the vehicle fractured for the second time. The vehicle was taken to (gunther volvo cars delray beach 2201 n federal hwy, delray beach, fl 33483) to be inspected. The contact was informed that the brake pads and routers were defective and needed to be replaced. The vehicle was repaired at the owners expense. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was 21,300. *ln

Filed Sep 3, 2019 · Airbags, Body · 19,600 miles · VA · crash · 1 injury

I was t-boned by another SUV in the driver's door, damaging front & rear doors, front panel and back panel. My car was stopped getting ready to make a left turn and the other vehicle stomped the gas to make a left turn and hit me directly. Door would not close after impact and all of these parts replaced. Air bags never deployed and insurance adjuster indicated that this model volvo does not have side airbags. Please advise..

Filed Jun 2, 2016 · 90,000 miles · IL

While making a left turn onto a main street in morning traffic, my passenger side door swung completely open. Speed was approx. 10mph or less. I immediately pulled over just feet from entering onto a busy freeway. The latch on the passenger door would not engage. Door would not latch after restarting car,,locking and unlocking vehicle with key or any other method. Finally I tied the door closed with several bunggie cords and drove to work. The door latched when I reached the job 45 minutes later. I pushed the door lock button on driver side as normal. Temperature in illinois that day was below freezing. This is the first and only occurrence.

Filed May 20, 2016 · Body · 76,357 miles · OH

Drivers door would not latch. Luckily this happened while the car was stationary and not while it was in motion. The door had to be tied shut to drive it to the local dealer for repair. Dealer found the latch was worn and needed replaced. The car is in excellent condition and has 80,000 highway miles on it.

Related recalls

No recalls on record for this model year.

Questions about the Volvo XC60 door locks

Which Volvo XC60 years have doors won't lock, open or latch problems?

The model years with the most reports are 2010 (2 complaints), 2013 (2 complaints) and 2018 (2 complaints).

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