2016 Volvo XC90: backup camera failure

Filed Aug 23, 2025 · Driver assistance · TX

Backup camera not activating when in reverse sporadically. My recorded video of this happening: [XXX] Issue has been brought to the Volvo dealership service department. Remedy from the Volvo service has been to update software but it has not corrected the issue. Multiple of owners have encountered the same issue which is widely documented online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 18, 2023 · Driver assistance, Electrical · VA

It came to my attention this summer that my 2016 Volvo XC90 has an extensive sunroof drainage problem that has resulted in major leaks in the interior of the car and that has destroyed the electrical system which impacts everything (airbags, speed control, back up camera, object alert warnings, etc. It was impossible to have knowledge of this problem until it was too late (like cancer). Many dashboard lights came on, the car was acting funning, back-up camera did not work, AC worked intermittently, standing water in trunk, headliner water damage, etc. Onboard diagnostic system also not working. I have attached the preliminary report but dealership saying they need to pull up carpets, seats and dash to get to a full diagnosis. Here's summary I put together(Volvo Corp won't really communicate w/consumer). I have photos if needed: I also spent time the last several days continuing to do my research. It takes little more than a google search to understand the widespread sunroom drainage/leak issue with many Volvos. There are too many articles to list, but here is one: [XXX] recalls 127K vehicles due to leak The recall covers 2016 and 2017 XC90 SUVs and S90 sedans Myriad Facebook complaints I also spoke to service managers at various other Volvo dealerships. They have seen and continue to see this sunroof drainage problem and according to them, it is not minor nor unique. They agreed that the first incomplete estimate (~$3,500) that dealership is just that: incomplete. They said there is no way to know extent of the damage until carpets, dash, etc., are removed to see what full damage is but that they often see the need for full body harness replacement. It is special order + requires time to get and considerable labor hours to replace. That can push estimate up to $8,000-$9,000, well above estimate thus far from dealer. And the car will never be the same. Undriveable now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 27, 2023 · Driver assistance, Electrical · 75,000 miles · MA

The contact owns a 2016 Volvo XC90. The contact stated that the vehicle had experienced high oil consumption. After adding oil to the engine, the message "Oil Level Low" was display within three weeks. Additionally, while operating the vehicle the message "low engine function" had displayed and the vehicle would not properly accelerate and was jerking. The contact also discovered puddles of water inside the rear trunk of the vehicle with electrical wires and components submerged in the water. The vehicle had experienced various electrical failures with the back-up camera malfunctioning. In addition, there was mold inside the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted regarding the failures. The failure mileage was 75,000. The VIN was not included.

Filed May 11, 2021 · Driver assistance · 140,000 miles · KY

My roof is leaking, it was coming out the front cabin light. This problem can be found noted on many websites with pictures for my year/model. Then we started getting errors with suspension and my wife got a warning she should stop the car. She got it home and we found the water had now leaked into the rear right quarter panel where at least 1 computer is stored. That area had at least 1' of water in it. I had to pull a drain plug to drain it. The dealership confirmed the computer was fried ($2600) and had previously said our drains were clear and the fix was a new rear seal. While their another person had just gotton that sunroof $2k fix on their car. The computer has disabled the blind spot lights on the side mirrors, front collision warning and assume auto braking, the rear camera is out, and GPS. These are the things that are obvious, I don't know what else is disabled I don't know. The dealer also said they were limited on the fault codes they could get because of the failure as well. In doing more research for 'volvo sunroof leak' I found a site called topclassactions.com with several individual incidences of newer years and others models where the roof leaks into the rear and fries the computer. One noted ' that happened while I was driving! I lost brakes and engine power, the gear box got locked. Eventually I pulled into parking lot. At that point I tried to turned off the engine of the car but it wouldn't let me.' someone else noted brake failure as well. The sunroof issue is not uncommon and volvo is giving consumers the run around when their design leaks and damages the computer controlling key safety features. These are 'new' cars 2016 and up. There are also instances where the consumer pays to get the leak 'fixed' and it continues to leak therefore increasing the chance of the safety computer failing.

Filed Mar 1, 2017 · Electrical · 21,000 miles · CA

We were travelling on the freeway when all the displays went blank. The entertainment, gauges, etc. On the freeway! I was afraid the engine would shutoff on us. Immediately I called the volvo on call and explain the situation to the operator and all he could do was apologize and offer a tow truck, if needed. Once the system came back on, the hi-beam and the child door locks were activated! The rear passengers had a difficult time opening the door because we did not know what happened. In my opinion, this is a very serious issue because the entire car is controlled by a software and there is no manual bypass or backup system to ensure the safety of the occupants. We've had this car for about a year and have taken it in for software issues, including, but not limited to: blind spot monitoring failure, front collision sensor failure, navigation system failure, all sensors failure, warning lights/signals failure, backup camera failure and panoramic sunroof failure. Each time we've taken it in, they always told us it was a software updates. Really? Software updates for each and every time??