There is something called an erad, which is essentially the vehicle clutch for my electronic plug-in hybrid xc90. It is the instrument that switches between electric and gas. Mine failed. When it fails, when you hit the gas enough to push it out of electric mode to gas mode, the car essentially hesitates for 1-2 seconds - it feels like it's trying to figure out what to do then an override to gas mode happens. When I identified the problem, I was trying to turn off of three lanes of traffic to a side street and the car hesitated (temporarily doesn't respond to throttle input) as I was sitting perpendicular to traffic. The all gas mode then turns on and takes over, but it hesitates which could be a serious problem. I could've been hurt, but, thankfully, I wasn't. After that, I drove it in full-time gas mode until it was fixed (no problems when I did that). If this were an isolated incident, I wouldn't report it, but there were 4 other volvos suffering from the same issue at my dealership alone (volvo cars of bethesda) so they couldn't take me for 3-4 weeks. They sell fewer than 5% of their total fleet of these t8 electric hybrids, so for 5 total cars to have the same issue (2016 - 2018) indicates a major problem. I'm concerned someone who doesn't necessarily have my awareness of cars who may otherwise feel safe in the car's throttle response may take an unnecessary chance and get into an accident. Please investigate. Thanks!
2016 Volvo XC90 fuel system complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Tl* the contact owns a 2016 volvo xc90. The contact stated that while driving at approximately 30 MPH, the vehicle decelerated independently. The contact mentioned that the instrument panel failed to illuminate and provided reading levels for the vehicles functions. The vehicle was towed to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000. The VIN was not provided. The consumer stated the vehicle was repaired in october 2016. The dealer believed there was a glitch in the computer. However, the same problem occurred on december 18, 2016. The dealer believed it was the fuel pump. Updated 02/06/17.*jb the consumer requested an update.
While driving between cincinnati, oh and nashville, tn, we stopped in carollton, ky to refuel at a local gas station. Upon attempting to open the fuel door, the door would not unlock. There is no button or switch to use to open the fuel door on this vehicle. Despite several attempts to turn the lock and unlock the car, the fuel door would not open. We contacted volvo oncall, who admitted this was a known issue but they did not have solution. The only offer for assistance was to use the key remote to lock and unlock the car 3 times in an attempt to reset the electronics. This car also comes with a buttonless "key tag," which is what we were using at the time. Volvo had no awareness of this key tag and had no other solution to offer. Given our proximity to louisville, we agreed to attempt the drive to louisville and left the car with friends while we rented a car and drove to nashville to get the key fob with buttons. Then drove back to louisville to try the lock-unlock option to no avail. We then took the car to the local volvo dealer where the door was mechanically opened and the lock mechanism was disassembled so that the car could be refueled. Though a known issue by volvo, they have not communicated with the dealers as this car had a 10,000 mile service 2 days prior to this event. The inability to fuel the vehicle and cause people to be stranded should prompt a recall.
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