I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.
2025 Acura RDX: sudden loss of power
5 of the 31 complaints about the 2025 Acura RDX describe sudden loss of power.
- owner complaints
- 5
- of this car's complaints
- 16%
- recalls
- 0
Sudden loss of power by model year
What owners say
While driving at highway speed, all of a sudden I lost all power steering and multiple system failure warning lights appeared on the center dashboard including power steering failure, brake system failure and collision mitigation system failure, among others. With great difficulty I was able to steer the car off the highway and was towed to an Acura dealer. The car was 5 months old with just over 3000 miles at the time and there were no prior issues and no advanced warning when this happened. The dealer (Acura of Berlin in CT) stated they have seen this issues several times. The battery voltage was low (11.98-12.09 volts), although the car was being driven at highway speeds for at least 45 minutes before the incident. They charged and tested the battery, and their diagnostics said the battery was good. They also found a code "DTC U3000-49 EPS CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION". The dealer opened an incident with the Acura Tech line, who indicated that if the problem happens again they should replace the steering rack. No repair other than battery charging was performed. This is an unacceptable safety risk waiting for it to happen again. There are many reports of this exact problem online from 2025 Acura RDX owners. We need an immediate recall.
While driving my 2025 Acura RDX A-Spec Advance (approx. 5,000 miles) at about 40 mph through a light curve, the vehicle suddenly lost power steering mid-turn. The dash displayed: “Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive.” This was not just a loss of assist. The wheel felt like it was resisting input and was nearly impossible to turn, locking the car into an off-road path. I narrowly missed a curb and a large tree by inches, only avoiding collision by forcing the wheel with maximum effort while applying heavy brakes. If this had occurred at higher speed or on a mountain road, the result could have been catastrophic. Once stopped, five additional warnings appeared: Brake System Problem, Lane Keeping Assist System Problem, Collision Mitigation Braking System Problem, Road Departure Mitigation System Problem, and Low Speed Braking Control Problem. After restarting, most warnings remained, though steering assist and brakes seemed temporarily normal. I cautiously drove to a nearby lot, then to the dealership. At the service center, the errors cleared only after shutting down the engine. Staff first suggested a “loose battery cable.” When I mentioned that other 2025 RDX owners have reported the same issue, I was told not to trust the internet. They kept the vehicle overnight under warranty. Initially no loaner vehicle was available, which forced my wife to leave work for daycare pickup. After she called management directly, a loaner was provided. At the time of this report, no diagnosis has been given. Service staff speculated it could be nothing or it could be a failed steering column, which matches reports from other owners. This sudden steering failure, combined with simultaneous warnings across multiple safety systems, created an immediate risk of serious crash. The incident occurred only two days after routine service at the same dealership.
I was going from an on ramp to the hwy traveling approx 55 mph and my rdx lost power, the steering wheel either locked up or lost all power steering and warning beeps started and so did lights and brake warning systems. I was able to get it a few feet onto the shoulder of the HWY. after calling Roadside assistance and turning the car off and back on I was able to get the steering wheel to turn freely again and pulled my car further off the hwy to safeth warning messages that popped up Brake system - "Brake system problem. Brake Performance may be reduces see your dealer Lane Keeping Assist System problem- see your dealer Collision mitigation Braking system problem- see your dealer Low spped Braking control problem. In googling this issue its a known issue on 2025 RDX and had caused some accidents. Some people have had it happen to them in 2 2025 RDX's since Jan and their loaner did it to them. There needs to be a reall on this
As I was navigating a turn onto a highway on-ramp, the vehicle unexpectedly decelerated or attempted to brake autonomously, accompanied by a sudden loss of power steering assist. This created a hazardous situation, nearly causing a collision with the guardrail. After safely bringing the vehicle to a stop, the dashboard illuminated with numerous warning lights and messages such as: Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive. Brake System Problem. Brake performance may be reduced. See your dealer. Lane Keeping Assist System Problem. See your dealer. Collision Mitigation Braking System Problem. See your dealer. Road Departure Mitigation System Problem. See your dealer. Low Speed Braking Control Problem. See your dealer. The power steering light and brake system lights came on. This incident occurred on April 12, 2025 and then occurred again on April 20th. The dealer took the vehicle in on May 9th and told me they can not reproduce the problem. This has the potential to cause life threatening injuries or even death.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2025 Acura RDX loss of power
Is sudden loss of power a common problem on the 2025 Acura RDX?
5 of 31 owner complaints about the 2025 Acura RDX (16%) mention sudden loss of power. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2025 Acura RDX?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Acura RDX
Lane assist 10Power steering loss 10Steering lock-up 6Collision warning 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2025 Acura RDX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history