While driving normally on Veterans Pkwy, my moonroof exploded. I thought sometime must have thrown something at my car while driving, or I got hit by a meteorite. My shade was open so I could see that the glass was shattered and had a hole in the middle about the size of a large potato. It was 11/3/26 at 3:45 pm cst. It has been raining for a few days.
Acura RDX sunroof shattered problems
56 of the 2,191 owner complaints about the Acura RDX describe sunroof shattered, most of them for the 2019 model year.
- owner complaints
- 56
- worst model year
- 2019
- typical mileage
- 42,000
By model year
What owners say
I was driving on 94E/ in Illinois; suddenly, I heard a loud shattering sound. When I was able to exit the highway and check, I was shocked to see my sunroof had shattered! Nothing had hit the sunroof. It was a spontaneous break! If I hadn’t had the inside sunroof closed, glass would have hit me and my passenger.
The front sunroof glass on my vehicle shattered without warning while the vehicle was in motion and without any impact, collision, or contact from an outside object. I had the vehicle inspected at AutoNation Acura [XXX]. The dealership's own service advisor confirmed in writing that the remaining glass "seems to be facing upward, which is an indication that it may have shattered due to pressure, as opposed to any outside influence," and stated explicitly that there was "no evidence of mistreatment/accident found during inspection." I am enclosing a copy of that email. Despite this documented finding, Acura denied my warranty/goodwill claim for the repair telling me the glass had been broken by an outside force — a conclusion that directly contradicts the dealership's own written inspection. This is a known, documented issue Acura Technical Service Bulletin 23-004 acknowledges spontaneous glass breakage as a known issue on this platform. My incident is consistent with that bulletin: no external impact, and physical evidence consistent with breakage from internal pressure rather than an outside force. I believe this points to a defect that Acura has already identified internally but is not consistently honoring at the claims level. This could have easily caused a wreck when it shattered or had the covering not be closed the glass could have injured anyone in the car and I travel with a [XXX] baby often. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The panoramic roof frame assembly on my 2022 Acura RDX exhibits the exact condition described in Acura Technical Service Bulletin (TSB) 23-004. The panoramic roof produces loud popping and creaking noises during normal driving over uneven pavement and driveway entrances because the roof frame mounting system loses clamp force, allowing the roof frame to shift. The condition was confirmed by an authorized Acura dealership, which determined that my vehicle matches the condition described in TSB 23-004. The dealer submitted the repair request to an Acura field representative. American Honda acknowledged the condition by approving only partial goodwill assistance, requiring me to pay approximately $800 to repair what Acura has already identified as a manufacturing defect. The defect has therefore been confirmed by both the dealer and the manufacturer, but the manufacturer has refused to fully repair it. My concern is that this is more than a warranty issue. Acura has acknowledged that the panoramic roof frame can shift during normal vehicle operation due to loss of clamp force. I have also become aware of numerous reports of Acura RDX panoramic sunroofs unexpectedly shattering or exploding while driving. While I cannot determine whether these events are directly related, I believe a roof frame that is known to move during normal operation may place additional stress on the panoramic glass and could create a potential safety hazard if glass failure occurs while the vehicle is in motion. There were no warning lights or diagnostic messages before the condition appeared. The popping noise was present immediately after I purchased the vehicle with fewer than 6,000 miles. The condition is reproducible during normal driving and remains present. The vehicle is available for inspection upon request. I respectfully request that the federal safety agency investigate whether the condition described in Acura TSB 23-004 represents a safety-related defect and whether it may be associated with reports.
While driving only at 35 miles per hour down the XXX in [XXX] my panoramic sunroof suddenly bursts. A loud pop sound. This would have popped all over my body if I didn’t have cover up. This is an extreme problem as someone can die from this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2020 Acura RDX on the highway, the sunroof suddenly shattered without any warning. There was a very loud explosion-like sound that was extremely startling and frightening. No objects appeared to strike the vehicle, and the glass seemed to break on its own while driving at highway speed.
The contact owns a 2020 Acura RDX. The contact stated that while driving 5 MPH, the contact heard an exploding sound and noticed that the sunroof had exploded, causing fragmented glass to enter the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2015 Acura RDX. The contact stated that while the vehicle was parked, the sunroof unexpectedly shattered. There was no impact on the sunroof to cause it to shatter. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
The contact owns a 2021 Acura RDX. While driving at an undisclosed speed, there was an abnormal gunshot sound coming from the vehicle. The vehicle was driven to the residence. The contact inspected the exterior of the vehicle but found no failure. The contact stated that the following day, while driving at an undisclosed speed, the panoramic roof glass shattered, and glass shards fell inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Sudden breaking of panoramic glass on sun/moon roof. I believe this is related to the clicking noise that is caused by the improper bolting in this model. There is an active service bulletin for the improper bolting/flexing in the panoramic glass. I called the Acura dealership where this was bought and they didn’t acknowledge that. I had my two children, toddler and infant, in the back. They like the panoramic open. If this broke on top of them this would be a very serious injury.
Related recalls
No recalls on record for this model year.
Questions about the Acura RDX sunroof shattered
Which Acura RDX years have sunroof shattered problems?
The model years with the most reports are 2019 (11 complaints), 2015 (8 complaints) and 2021 (8 complaints).
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