2019 Acura RDX: sunroof shattered

Filed Sep 16, 2026 · TX

The front sunroof glass on my vehicle shattered without warning while the vehicle was in motion and without any impact, collision, or contact from an outside object. I had the vehicle inspected at AutoNation Acura [XXX]. The dealership's own service advisor confirmed in writing that the remaining glass "seems to be facing upward, which is an indication that it may have shattered due to pressure, as opposed to any outside influence," and stated explicitly that there was "no evidence of mistreatment/accident found during inspection." I am enclosing a copy of that email. Despite this documented finding, Acura denied my warranty/goodwill claim for the repair telling me the glass had been broken by an outside force — a conclusion that directly contradicts the dealership's own written inspection. This is a known, documented issue Acura Technical Service Bulletin 23-004 acknowledges spontaneous glass breakage as a known issue on this platform. My incident is consistent with that bulletin: no external impact, and physical evidence consistent with breakage from internal pressure rather than an outside force. I believe this points to a defect that Acura has already identified internally but is not consistently honoring at the claims level. This could have easily caused a wreck when it shattered or had the covering not be closed the glass could have injured anyone in the car and I travel with a [XXX] baby often. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 25, 2025 · NC

This safety issue is the sunroof glass. I was driving when the sunroof glass exploded and shattered, without warning. The sunroof itself and the shade underneath were both closed. The shade is the only thing that kept the shattered glass from falling into the vehicle and onto me. If the shade had been open, the glass would have fallen on to me and any passengers, possibly causing injury or death. The sound of the explosion alone is enough to cause panic, stress and impaired driving, putting everyone on the road in danger. The shattered glass was blowing off of the vehicle and onto other vehicles behind and those traveling the other lane. The past few days have been extremely hot. That is the only outlier that I can pin point, that may have caused stress to the sunroof. The vehicle sits under a carport at home and when I'm at work it is parked in an open parking lot. I was driving home from work after making a few stops, again, on an extremely hot day, Monday, June 24, 2025. There have been record-breaking heat days during this week. As I looked at the exploded sunroof, I can tell that the the glass exploded out/up instead of anything pushing the glass down. I did not call the police. I did call Honda/Acura customer service to file a complaint. I filed an insurance claim; which is still going to cost me $1,000.00 deductible to repair. My insurance has referred me to Safelite Solutions. The vehicle is available to view now and until it's able to be repaired; which I'm working on now.

Filed Apr 21, 2025 · MO

My husband, kids and I were headed home from dinner around 8:30 pm and the Sunroof randomly exploded. Nothing hit it at all.

Filed Jan 3, 2022 · VA

Driving on highway when sunroof exploded

Filed Nov 2, 2021 · CA

Our panoramic sunroof spontaneously exploded while driving down the road. The explosion caused us to swerve the car and could have potentially caused a crash. If the sunroof shield had been open, glass would have fallen all over the driver and passengers in the car. We immediatly drove to the dealer and were told that something probably hit the sunroof and caused the damage. After advising them nothing hit the roof they said we would have to cover the repair costs. We have filled a claim with Acura and are going through our insurance for a repair. There was no warning prior to the explosion. There was no sign of a point of impact and no damage to anything besides the glass.

Filed Oct 11, 2021 · OR

Was driving my car home and there was a loud explosion. There were no other cars around me and I couldn’t figure out what happened. I was suddenly aware of the noise of air outside and I could immediately hear stuff flying off my roof. I couldn’t safely pull over for a mile. Found a hole in my front moonroof and it was completely shattered. Had my sunshade not been closed I would have been covered with glass. Reading online lots of other Acura RDX owners have had the same thing happen. This is so dangerous.

Filed Oct 9, 2021 · TX

I was driving on the highway, clear skies, nothing overhead. Then I heard a loud explosion and slowed down thinking I had a blown tire...but I didn't feel the car to pull to any one side no have difficulty steering. Then I started to hear wind noise in the cabin. When I finally exited the highway I looked up and saw that my sunroof was cracked and had caved in. You can hear the crackling noise. When I touched it pieces literally crumbled and fell into the cloth cover below. I believe the sunroof is defective and may have exploded while I was driving. there is no evidence on the roof that it was hit be road debris (no other spots show any dings or signs of damage).

Filed Sep 14, 2020 · 27,000 miles · MD

I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it - the sound was like a balloon popping but much louder. Thankfully I had the sun visor closed or else there would have been glass everywhere inside the car. I have a gaping hole in the sunroof. I contacted acura as I saw this same problem reported by other drivers of the same make and model however they are telling me I have to go through insurance.

Filed Jul 21, 2020 · 17,569 miles · VA

My panoramic sunroof exploded while I was driving west on interstate 64 around mile marker 240

Filed Aug 8, 2019 · 15,000 miles · TX

Panoramic sunroof exploded driving down the highway. No other cars around and not driving under a bridge. Glass fractures point up, not found when glass has been damaged by impact.

Filed Mar 10, 2019 · Body · 3,500 miles · CA

I was driving my car on an expressway in mild rain and stopped at a red light when I heard a loud bang. I was concerned and pulled in immediately into a gas station. The moonroof shade was open. I got out of the car and inspected around but didnot see anything noticeable. As I got into the car to drive, I noticed a piece of glass falling. That is when I looked up and to my utter dismay saw that the front part of the panoramic moon roof was totally shattered. That's what caused the loud bang. I pulled the moon roof shade and returned home immediately. After reaching home, I checked the roof to find a large part of the roof was missing and the sides cracked. I had the car towed to the dealership. I am 100% sure that nothing hit my car. This is a security hazard and need to be taken seriously by acura/honda. To put things into perspective, this car was bought 6 months ago brand new and has just 3500 miles on it. Not good.