A small crack developed on the dashboard on left side of the passanger side airbag. Over time, the crack has grown and another crack has developed on the right side along the passanger side airbag. Both cracks are of equal length running from the top of the dashboard down past the airbag. This definitely looks like a recall issue or acura needs to pay for the part to be fixed and/or replaced.
2004 Acura TL body complaints
Page 3 of 9: complaints 41 to 70 of 232, newest first, as owners wrote them.
Dashboard has started cracking from 85000 miles onwards. Now by 124000 miles, the dash has so many cracks that I am worried that the airbags may pop out anytime soon. This is a big safety concern.
In 2010 I took my tl in because my dash was showing cracks in it, acura rep told me that they were aware that owners of other tl 's were complaining about it too. But he told me there was nothing he could do. As of today 08 11 2014 I have 11 big cracks in it. Acura needs to recall them and fix this.
The dashboard started cracking and keeps getting long where the airbag is on passenger side.
While cleaning the inside of my 2004 acura tl, I noticed that the dashboard over the passenger airbag was cracking. The cracking is in a symmetrically rectangular shape directly over the airbag. I checked with acura and they claim that there is no recall or market action regarding this defect. I then googled "acura cracked dashboard" and was astonished to find many other owners with the same problem and acura claims no liability for this defect. I am concerned that the cracking may manifest as has happened with other complaints I saw on the internet. Not only is this unsightly, but from a safety standpoint, the continued cracking may compromise the integrity of the dashboard, ultimately deploying the airbag unnecessarily. Although the representative from acura told me that they have received numerous other complaints, they refuse to acknowledge that this is a manufacturer's defect and only said that I should take my vehicle to an acura dealer and self-pay for any repairs. With the numerous complaints, this is obviously a systemic problem and should require acura to pay for any repairs before an injury occurs. I did see another market action involving acura and honda airbags but acura states that this is unrelated to the cracking of the dashboard on the 2004 acura tl's.
A small crack developed on the dashboard on left side of the airbag. Over time, the crack has grown and another crack has developed on the right side along the airbag. Both cracks are of equal length running from the top of the dashboard down past the airbag.
The dash just always had a line in it. It looked as if it is where the airbag is. And now it just started to crack. I'm just not sure if it is a safety hazard or not and if the airbag will still work.
Dashboard cracked on passenger airbag and know has started cracking all over dashboard in a matter of a day, acura should be responsible for this as this car has been maintained by acura for the life of the product.
Dashboard developed 9 cracks in one day. Several cracks run across the passengers side air bag. May be a safety issue along with defective parts.
Walked out to my car one morning and found my dash to be cracked. A big crack in the center. The car is a 2004 model, but I owned a 1984 car and the dash never cracked. There are a lot of the same complaints online with the same model of car and year. This is a manufacture defect and needs to be recalled.
While I was driving, I heard a buzzing noise. I turned to my passenger side to realize my dashboard airbag was cracking! This needs to be recalled!
Within a 24-hour period, numerous cracks appeared on the top of the dashboard. Most noticeable are two cracks that outline the portion of the dash that covers the passenger side air bag. My concern is that this condition will affect the operation of the airbag and its deployment when activated in a crash. This condition could be a danger to the passenger.
We purchased an acura tl in 2013 as a third owner. We love the car and is always garage kept. However, one day suddenly cracks starting appearing along the dashboard on the passengers side. Also, the cracks propagated along the driver's side too. When I checked online, I wasn't the only one with this issue. There are several hundreds of people with this issue. I called acura and they did not take responsibility for a defective part. I have a master's degree in manufacturing systems engineering from university of kentucky and a bachelor's degree in mechanical engineering. I work with plastic & steel components with design and manufacturing day in day out. I can tell you confidently that it is a 'defective' plastic part. It's not about the money for me, it's the safety concern I have. In case of an accident, I do anticipate the dashboard plastic chips acting as a shrapnel and causing injury to the passenger/driver. I really wish you could do something about this. Appreciate your help. Regards
Airbags are about to blow thru the dash. The airbag light stays on most of the time and the dash is cracking really bad around the dash. The crack started just around the airbag cracking the perfect shape of the airbag. Now it is cracking all around the airbag. Seems as tho the airbags could come out at any time.
We purchased a 2004 acura tl from a local owner. After we purchased the car, the dashboard started cracking everywhere! There are probably over 15 cracks in the dashboard. I called acura & they told me I wasn't a loyal customer & the car is too old! They said it would be around $1700 to replace the dashboard & they would charge me $1300!!! Very nice of them, right! Wrong!!!! I sent a letter to the vice president of acura along with many other people to the headquarters. There response was still the same! I also sent them pictures of the cracked dashboard & it just keep getting worse. Who else can we file complaints with? My 2005 acura tl dashboard cracked as well but they replaced it free of charge saying they hoped to earn my business. When my 2005 acura tl paint faded al over the car, they would not touch it! They said it was because I lived in north carolina!! And, I wasn't a loyal customer because I have only owned 3 acuras!!!
The dash has begun to crack and I fear it is going to weaken the dash where my air bags are located, resulting in a deployment.
Dashboard cracked suddenly above the passenger airbag compartment exposing the airbag compartment to the sun through the crack. Dashboard also deformed and appears to be sticking to airbag compartment around the edges on the top. The crack is growing. The crack initially formed suddenly while I was driving, and made a loud clap, which could startle drivers. I am concerned that the air bag could fail due to this defect and further cracks could form suddenly making startling noises while driving.the size of the crack and amount of deformation varies with temperature.
Tl* the contact owns a 2004 acura tl. The contact stated that a crack had developed across the dashboard. The contact was concerned that the failure would allow the air bag to deploy inadvertently and without warning. The vehicle was taken to the dealer. The technician stated that the dashboard needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 98,000 and the current mileage was 123,000.
Dash board driver to passenger side many large long cracks. Acura tl owners get no response from acura motor company on this defect.
Crack on dashboard on passenger side airbag. There has been no accident. Dealer will not fix it as there is no warranty left.
The dashboard of my car started cracking around november of 2011, it is now completely covered in large cracks, including one right over the center of the passenger side air bag. My main concern is the fact that the dash is obviously not structurally sound, therefore in the event that the passenger airbag deploys pieces of dash will become sharp projectiles flying through the car.
I found a crack on the dash on the driver's side coming front to back approx 18 inches and then spreading sideways for over 2ft. I called acura and they say its not covered because its considered wear and tear and that it'd cost approx $2000 to fix. Other people have complained and there's forums of people with the same model and year with the same defect at https://www.facebook.com/acuratldefectivedash and https://www.facebook.com/groups/acuratldashgroup/
Tl* the contact owns a 2004 acura tl. The contact stated that the dashboard was cracked on the passenger side of the vehicle. The vehicle was taken to the dealer and an independent mechanic for inspection and they stated that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the defect. The failure mileage was 90,000.
Dashboard is cracking on its own, not due to normal wear and tear. Cracks are over the passenger side airbag and other parts of dashboard.
Tl* the contact owns a 2004 acura tl. The contact stated that the dashboard was cracked over the air bag area. The vehicle was taken to the dealer for inspection where they stated that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Tl* the contact owns a 2004 acura tl. The contact stated that dashboard was fractured under the passenger's side air bag area, exposing part of the air bag. The vehicle was not inspected or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 57,000....updated 11-12-13
Tl* the contact owns a 2004 acura tl. The contact stated that dashboard was fractured under the passenger's side air bag area, exposing part of the air bag. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was unknown. ...updated 12/03/13 *bf updated 12/06/2013
I have a long 5 inch crack on my dashboard that covers the airbag. It appeared out of no where and that is a well known issue that acura is aware of but doesn't recall. It will get worse and im afraid it will affect the ability of the airbag deploying properly.
My dashboard has developed a foot long crack on the passenger side. I have talked to acura office and only could file the case for me. Acura needs to do something about it . Cause it's several acura tl with the same problem not just mine. I'm a very upset owner.
Cracks developed on dash board. Small at first but have grown over the past 2 years. I thought it was just a cosmetic problem but have read recently that this could be a safety issue with the airbags not deploying. Acura refuses to fix or remedy the problem even though I have provided appropriate care and maintenance over the years.
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