One day I got in the car and noticed a crack on the dashboard along the passenger side airbag. Since then it is beginning to spread.
2004 Acura TL body complaints
Page 5 of 9: complaints 101 to 130 of 232, newest first, as owners wrote them.
I got in my car yesterday after work, to find a crack over 6 inches long on the passenger side dashboard, near where the airbag would be located. Apparently this is a very common problem. Most are reporting more cracks appearing and the cracks growing longer in size. I assume my dash will do the same as everyone else's and become worse. I believe it is temperature/heat related (expansion/contraction) but is no fault of my own. Can you say recall!!!
The dash has developed a crack around the passenger side airbag. I am concerned that should an accident occur the airbag may not deploy correctly.
My 2004 acura tl started to have minor cracks on the dashboard last november and then it slowly spread all over the dashboard. I now have multiple long cracks on my dashboard. I have done some research online and there are many acura tl (2004 & 2005 model) owners who has encountered the same issue as well. I have other vehicles that are older than the acura tl and those vehicles dashboards are completely fine. I believe it is a defect in the material and acura should be responsible for replacing this part. I do not feel safe driving my care in this manner due to the fact that it might impact the air bags or may not deploy the air bags in case of emergency. So, please help all of us acura tl owners with this issue. Thank you
I noticed a large crack on my dashboard in front of the passenger seat and it appears to outline the airbag. There are two small cracks on the dash as well. My concern is whether or not these cracks make the deployment of my airbags defective in the event of a collision.
The dash started to crack around the passenger airbag and has continued to get worse over the years. The entire dash is cracked at this point. This is a know acura issue that they refuse to address in mass but have assisted many owners in varying degrees.
Cracked along side of the airbag. Two lines (on each side of the airbag) about 12" long. And there is also about 3 other cracks that randomly appeared! I won't buy another acura product if this isn't fixed and will tell everyone I know not to buy one! This was zero fault of my own and by the sound of it, it happens to a bunch of their dashes in this particular model!!
Large crack in the dash on passenger side above airbag. It gets bigger every day especially when I turn the AC on after the dash has been hot from parking in the sun. The car is garage kept and not in the heat very much.
Dash separating around passenger side airbag.
Dash/airbag issues. 2004 acura tl 3.2 had a crack on the dashboard which the airbag is underneath, this is a safety concern if the airbags would be deployed correctly. More cracks appear several days later, the car is well pampered, but this is a defective material on honda/acura's part. Need to be recalled!
My wife drives the car on a regular basis. On 5/21/12 she advised a crack @ 2" had developed on the passenger side dash over the air bag. On 5/22/12 the crack had enlarged and is now @ 4" long.
The vehicle is a 2004 acura tl. It is mainly garaged kept and well maintained. It has developed a large crack in the dashboard running from the windshield towards the passenger seat. It appeared one day for no apparent reason. The car has not been in any accident. There is an extended warranty on the car but they won't cover this. In my opinion, this is due to inferior materials and/or design and should be repaired by the manufacturer. What happens if there is an accident and the air bag deploys...will the cracked dash prevent the air bag from deploying properly? Or will there be pieces of the dashboard acting as little missiles posing a threat to the occupants?
My dashboard is cracked all over the place. Acura will not fix it.
The dash has cracked in 15 lines throughout the whole dash. It started around the passenger airbag and continues to get worse. I contacted the dealer and acura directly. They continue to deny that there is a flaw in the craftsmanship.
The dashboard on the passenger side has cracked. There are two vertical cracks over the airbags. I asked the dealership about replacing it and I was told it's considered wear and tear. I was quoted a price of over $1700 dollars. After looking into it on the internet I was amazed at how many people had the exact complaint. I was told by a collision shop that this is very dangerous if airbag mistakenly deploys. Many acura.owners have had the exact experience with the dealership unwilling to replace it. Can someone look into this issue? It would be greatly appreciated.
The dashboard on my 2004 acura tl has cracked in multiple location. The cracks go vertically from the winsheild to the other edge of the dashboard..
There is a water leak under the right rear passenger seat that has caused the bottom of the seat cushion to be covered in mold. The water leak is a known condition with the '04 tl that acura has documented in their april 2005 service news. Acura has been aware of the issue for at least 7 years and has done nothing proactive to correct it even though it's a simple fix. I'm confident that the long term exposure to the mold has caused me the sinus and lung/asthma problems that have been plaguing me for the last few years and that began shortly after I purchased the car and never connected to the car even though I have undergone a variety of testing from different doctors.
My acura tl 04 dash started cracking and spread quickly to rest of the area. The cracks are all over my dash, right left - to top - over the speakers, etc. There were no accident involved. Car is part outdoor without cover.
Tl* the contact owns a 2004 acura tl. The contact stated that a crack was present on the passenger side portion of the dashboard. The contact also stated that the crack was getting worse with time. The vehicle was not taken to the dealer. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 102,000 and the current mileage was 103,500.
Tl* the contact owns a 2004 acura tl. The contact stated that the dashboard cracked due to defective material. The dashboard had an extensive fracture at the air bag area. The vehicle was taken to the dealer for the defect. The dealer advised the contact that the fractured dashboard would not affect the deployment of the air bag. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 100,000 and the current mileage was 130,000.
There are cracks appearing in the dash. One long one is next to the passenger side air bag and there are several others on the driver's side as well. They have severely decreased the appeal of the car and hence the value. I had a toyota corolla for 245,000 miles and there wasn't a single crack in the dash and no special care was given to the dash. Acura should be embarrassed. I have seen pictures of other defective dashes from the internet and the cracks appear in the same places. This is obviously a design flaw or a material quality issue.
I recently noticed two large cracks that appeared in the dashboard on the passenger side above what I believe to be the airbag compartment. One day they were just there and were not the result of an accident. I have not taken the vehicle to the dealer, as there is more than enough written about this problem to know what the answer will be. This appears to be caused by inferior materials and poor engineering used in a high end vehicle. It's embarrassing for acura to say the least. I have a 1989 toyota supra and the dash is in perfect condition, so I don't want to hear "normal wear and tear", that's bull. Acura needs to step up to the plate and be accountable. As others have stated, there could also be links to air bag failure or pre-mature deployment, which would be a much more serious issue. We pay a significant price from our hard earned dollars for these upscale vehicles. We should not have to pay for acura's choice to use cheap material and poor designs. Now is the time for the consumer protection industry to step in and take action since the individual is left to the mercy of the manufacturer.
My dashboard has a huge crack coming down on the passengerside airbag. I also have 2 new cracks on top of the speedometer running up towards the windshield. The cracks seem to be getting bigger as time passes by.
The car has developed huge cracks around the passenger side airbag. I am concerned that the cracks might cause my passenger side airbag not to work properly. The driver's side leather seat also begin to come apart.
Tl* the contact owns a 2004 acura tl. The contact stated that a large fracture, the size of an airbag, was present on the dashboard on the passenger's side. In addition, there was a long fracture up the middle of the dashboard on the driver's side. The vehicle was taken to the dealer and they informed the contact that the dashboard and airbag may possibly need to be replaced. The vehicle had not been repaired. The manufacturer was notified and they offered no assistance. The failure mileage was approximately 99,500.
I have a 2004 acura tl dash that has very large cracks over the passenger airbag and is cracked in 3 more places over the drivers steering column. This seems to be a very common problem that many 2004 acura owners are facing. Acura customer relations says to see the dealer for a resolution and from what I'm reading online it seems that the dealer wants no part in fixing or warranting this part. I will investigate this issue and report back to acura to see if they will cover this 2000 dollar part that should be recalled on that model year. Acura should do something about this. Accepting responsibility for this known issue would be a good place to start.
Tl* the contact owns a 2004 acura tl. The contact noticed that there was a long crack on the dashboard where the passenger side air bag was located. The vehicle was not taken to the dealer for diagnostic testing. The VIN was not available. The approximate failure mileage was 97,000.
Tl* the contact owns a 2004 acura tl. The contact stated that the dashboard failed and split in half near the passenger side air bag housing. The dealer was contacted and advised the contact that the dashboard failure was caused by wear and tear and was not considered a safety defect. The vehicle was not repaired. The failure mileage was 75,000 and the current mileage was 94,000.
Several large cracks have appeared across the dashboard. It appears to be a huge complaint among acura owners. The largest crack runs over the passenger airbag raising the question of airbag integrity and function. Such a widespread problem should be considered a manufacturer's defect and therefore be recalled and repaired by acura.
I recently discovered a huge gash on my 04 acura tl's dashboard. I am worried that this crack will cause an airbag failure or even result in deploying prematurely. It is located all the way from the steering wheel to the windshield with an additional crack towards the middle. As the crack has expanded within the past week, I have found that just above the center console, the airbag has been pushed to the side, causing the airbag to bubble up in the center. I called acura and was told that they give discounts on the product because it should never happen and because it wasn't my fault, just a faulty product that has been discovered in several other states. I talked to the district manager of gunn acura in sa,tx about the issue and was told that since I haven't used acura's service department as much as they like (pretty much saying that I haven't given them enough money), they would give me only a 15% discount when I was told to expect around 75%. My car is out of warranty but I don't see how that would matter if it was bound to happen anyway. I don't understand why this defect isn't a recall. The district manager told me that if anything, the airbag would come out faster if needed since there is already a crack to open it up. But that might not be a good thing, especially when it is pushed out of the way and how the airbag doesn't come out of the dashboard. When I spoke to the district manager, the first thing I was told was that the offer is staying the same, no matter what. He checked his notes and decided a price before even consulting me or asking questions. He was set on a rate before he even spoke with me. The price hasn't changed and I am expected to pay for a $2000 dashboard with a 15% discount. My main concern is that the airbag will deploy any day now for no reason. It is getting to the point where I am actually scared to drive my car because of this issue.
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