The steering shaft assembly and control arms that connect to the tie rods, sway bars and links to cv axle and I beleive rack and pinion suspension came apart from the tires and caused me to lose control of my vehicle with my child as a passenger which resulted in an accident. We are both very lucky to be alive as we were in route to travel the interstate before this crash occured.
2004 Acura TL suspension complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
2004 acura tl. Consumer writes in regards to ball joint failure *tgw the consumer stated he backed out of his driveway, stopped in the street and turned the steering wheel counterclockwise to drive up the street, when suddenly he heard a very loud metallic snap and the front end of the vehicle dropped to the ground. The passenger side front lower control arm ball joint had severed. The unsupported wheel then pulled the axle out of the transmission. The vehicle had to be towed to the dealer.
Tl*the contact owns a 2004 acura tl. While driving 60 MPH, the front passenger side ball joints snapped in half. The contact moved the vehicle over near the guard rails. The vehicle was towed to the dealer and they repaired the front bumper and replaced the passenger side ball joints. The failure mileage was 79,000. Updated 06/24/09. *lj updated 06/26/09.
I purchased vehicle august 2, 2008. I have been having problems with the vehicle since the purchase. The vehicle hums and shakes while driving and a vibration can be felt.
Tl*the contact owns a 2004 acura tl. The vehicle has goodyear eagle tires. The contact stated that there was a tsb number 05-076 that was issued by acura. The tsb pertains to tire wear when the vehicle is loaded. The contact purchased brand new tires in december of 2007. He took a road trip with 5,000 miles on the tires. The trip was 5,600 miles. While driving 75 MPH, he noticed that the tires were bald a couple of days ago. He called the acura dealer and informed them of the failure. The dealer stated that they would repair the tires with the towing issue and the tsb, but would not replace the tires. The tires are both on the rear of the vehicle. The tire size was unknown. The failure mileage was 29,000. Updated 09/10/08 *bf the consumer didn't believe the problem was with the tires. He believed it had to do with the poor design of the vehicle. The consumer stated there was extra weight in the rear of the vehicle, in his case was about 300lbs comprised of suitcases and his daughter in the back seat (the suitcases were in the trunk). When he arrived home, he noticed the tread on the tires had worn down to nothing. Updated 09/10/08
On january 4, 2008, while turning left from a stoplight in clifton park, ny, the right front wheel of the my 2004 acura tl broke loose and was no longer controllable. I was able to navigate/coast the car to the side of the road. The tow truck driver took the car to northeast acura. At the time of the incident, the car had 61,634 miles on it. I didn't hear from northeast acura for over a week. The service advisor (stephen wittek) verified that the ball joint had snapped and it had caused damage to the driveshaft. At this point I asked him if it was normal to only replace one ball joint. He said, normally, you're right. But the left side ball joint didn't show any wear at all. In fact, the right ball joint did not show any sign of wear either. It just broke - it wasn't actually the joint that failed but the suspension arm that held the ball portion of the joint. There was no sign of damage. It just broke. We've never seen anything like this. Note the quotation marks. I called northeast acura again on friday, january 18, 2008 at approximately 3:00 p.m. To confirm that the service department would be open on saturday so that I could pick up my car. I asked the person to ensure they put the broken parts from the repair in my trunk. She stated that they had already disposed of the broken parts. I find it highly doubtful that those parts were not retrievable one day after the repairs were completed. In my subsequent dealings with acura of north america customer service, the customer service rep (kevin mccarthy) stated that it was my responsibility to request that the part be retained for inspection of material failure. They obviously knew it was material failure (see the quoted passage above) and failed to retain the part or report it to acura of north america. Had this failure occurred at highway speed (I had just exited off I-87 north in a 65 MPH zone), the results of this failure would have been far graver than the nominal damage to my car.
Tl*the contact owns a 2004 acura tl. The contact stated that every time he drives his vehicle at 50 MPH, the vehicle vibrates and then stops. Once the speed reaches 75 MPH, the vibration becomes worse. He took the vehicle to the dealer twice, but they could not determine the cause of the failure. The current mileage was 46,000 and failure mileage was 500. Updated 02-19-08
Tl*- the contact stated that when the 2004 acura tl, was at the dealership on 01/18/07 for regular maintenance she was informed by the service mechanic that the 2 rear tiresprematurely wear wore out. The contact stated that the federal safety agency has a service bulletin #05076. The contact stated that the mechanic informed her that it was best to purchase 4 new tires instead of replacing the 2 back tires. The contact stated that these tires came with the vehicle with dot# 0b6ntu22404 and size p235/45r17 radial. The contact felt that this was manufacturing issue and the manufacturer should recall these tires. The dealership informed her that she has to pay 75% of tire replacement as per the dealership tire chart, honda will pay remaining 25%. The contact stated that this is a public safety issue and the tires could explode anytime and it is not the fault of the owner. *ak updated 03/30/07.
2004 acura tl right front ball joint broke in half. *ts the consumer believed the incident happened because of a manufacturing defect. The dealer blamed the failure on after market rims that the consumer purchased, the business where the rims were purchased stated they were a proper fit for the vehicle.
I was driving my 2004 acura tl on a recently repaved highway when the wheel fell off the axle without warning. There were no preceding noises or changes in handling. Fortunately, I was able to pull off the road quickly and avoid injury. The car is still under warranty, so I contacted acura tlc service and was towed to the nearest dealer's referring auto body shop. Acura evaluated the car, and the service manager told me that it would not be covered under warranty, and to file a claim with my insurance. The auto body mechanics and my insurance adjuster both felt that it should be covered under warranty. Acura dealership was contacted by the auto body shop and asked to take a second look; they declined. I contacted acura client services and requested a regional service manager to evaluate the car. They declined. One week after the incident, acura client services made their final determination not to cover this incident. Ultimately, the lower ball joint was found to have snapped without evidence of impact or wear and tear. It was repaired with a new lower ball joint, control arm, axle, tire, wheel, and front quarter panel at the expense of my auto insurance provider.
While driving the car on highway, right front ball-joint broke in half with no warning or reason. Right front tire became perpendicular to the vehicle. Wife and child were in vehicle with complete loss of control of vehicle. The ball joint was absolutely defective and acura refused to assist in repair, claiming no responsibility. I own 2 acura and will never buy honda again.
Vibration at 50-55 MPH. Sometimes worse than others. Can make car feel unstable. Changing tires did not help.
While driving at the speed of 50 or more MPH the 2004 acura tl vibrates. *ts the vibration could be felt in the steering wheel and front seat. The vibration was constant but varied in intensity depending on the road conditions. The vibration continued after three repair attempts. The vehicle was taken to the dealer who indicated that the manufacturer had deemed the vibration a characteristic of the vehicle.
Dt: the contact stated when hitting a bump the rear end the vehicle skidded out. Causing abnormal tire wear. He replaced the rear tires twice, every 7,000-8,000 miles. The vehicle has been taken to two different dealerships, and they were unable to diagnose the problem. *ak updated 12/7/2005. The consumer's vehicle is now on it's third set of tires. The dealer stated that since the rear tire were worn evenly that alignment was not the problem.
While driving driver noticed that the vehicle shook uncontrollably. Driver was able to maintain control of the vehicle, and drove it to the dealer, and mechanic determined that all four tires needed to be balanced, and a wheel aligned. Driver informed the mechanic that this problem still occurred, and had not been resolved. Afterwards the mechanic told the driver that this vehicle operated as designed, and had a design flaw problem from the manufacturer.
While driving between 52 - 58 MPH steering column shakes violently.
My car has been to the dealer twice for replacement tires due to vibration throughout my car. The second time my tires were replaced with the updated el42, and the vibrations still persist, along with the fact that the car now pulls to the left. When I called criswell acura of annapolis, I was told that the pulling to the left was not an alingment problem it was a tire pressure issue. So I took my car back to the dealership and they properly inflated my tires. And of course my car still pulls to the left.
While driving 50 MPH vehicle vibrated with such a force that consumer had to slow the speed down to almost a stop to get vibration to stop. It occurred mostly in the mornings when vehicle just started out. Consumer took the vehicle to the dealer, who said that it was a tire problem and not a mechanical defect. Consumer then put on a set of bridgestone turanza el42 tires which were the same tires that were on the vehicle. The next day the same problem occurred at the same speeds. In other words, nothing changed.
I've purchased the 2004 tl on october 2003. Since the very beginning, the car would constantly vibrate at higher speeds (primarily at 55+MPH). Took the car to the dealer for wheel alignment and balancing. The problem didn't go away. Six months later, acura replaced my bridgstone tires with a new re-fromulated tires. As a result, the vibration felt at higher speeds weren't as severe (though still present). After driving for a month, the same level of vibrations at higher speeds returned. I've been attempting to resolve the issue with my dealer and acura for 8 months now, but as of today, no resolution has been forthcoming. Vibrations felt at 55+MPH, is a serious safety issue and I believe acura should be more proactive in resolving this matter.
Vibration and shaking of steering wheel due to vibration and unbalanced feeling from front tires. It seems that the front wheels and/or suspension have problems that cause them be unbalanced and make driving feel uncontrolled.
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