In June 2023 My 2016 Acura TLX was diagnosed as an issue with the lower rod bearing by my mechanic and confirmed by Fisher Acura to have a lower engine bearing problem. January 2024 the recall was issued for my TLX rod bearing, after I had replaced the engine. I have filed a claim with Honda for the reimbursement cost of replacing my engine but Honda is denying my claim for the reason I did not have the bottom of the engine disassembled by Honda service dept. to identify the problem. This would have been at my own expense, because the recall had not been issued yet. I followed Fisher Acura's recommendation and worked with my mechanic instead. I followed my mechanic's recommendation and decided to spend money to replace the engine rather than spend money rebuilding the engine which would have been much more expensive. I followed all the right steps before Honda issued a protocol to follow. I had to fix my car, before they even knew what the fix was. I am writing to you today asking for your help, please. Honda corp. is not helping me at all and I believe they owe me money for the cost of the engine I had to replace. Honda has not helped and in fact been very unhelpful and difficult to work with. I paid $4500 for a used engine and install, $400 for Fisher Acura to diagnose and a couple of tow charges totaling $150. $5050 is what I am hoping to recuperate due to this recall. Logan from Honda Corp. is my case manager (Case #[XXX]). After multiple discussions with him presenting my case, he seems to be looking for any reason possible to deny my claim and has not reimbursed me for the repairs I incurred due to this recall they are not taking responsibility for. Let me know if you need anything else. Thank you. You are my last hope INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 Acura TLX: engine knocking or ticking
8 of the 111 complaints about the 2016 Acura TLX describe engine knocking or ticking.
- owner complaints
- 8
- of this car's complaints
- 7%
- recalls
- 1
Engine knocking or ticking by model year
What owners say
The contact owns a 2016 Acura TLX. The contact stated while starting at an undisclosed speed, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. Additionally, the contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power. There was no warning illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the long block and the torque converter were replaced. The contact later received notification of the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling). The contact made the manufacturer aware of the failure and filed a claim for reimbursement; however, the claim was denied because the recall was related to engine Damage from Connecting Rod Bearing Wear. The approximate failure mileage was 136,141.
The following complaint is in relation to the federal safety agency Safety Recall 23V‑751 and the Acura Corporation's unwillingness to recompense the registered owner for catastrophic damages that occurred to the engine. The vehicle in question is a 2016 Acura TLX, and the recall applied to the Acura MDX, Honda Pilot, Honda Odyssey and Honda Ridgeline. The manufacturing defect, which potentially involved 248,999 vehicles, was the connecting rod bearing of the crankshaft prematurely wearing and seizing. This is precisely what occurred to this TLX. The chronological events of this incident are quite revealing. On Jan 2023, midwinter, while driving on [XXX] near the Canadian border, the engine completely lost power, leaving the registered owner, XXX stranded on the interstate alone for 30 minutes. There were no warning lights, only a knocking sound originating from the engine. The vehicle was eventually towed to a nearby auto shop. The vehicle was not towed to an Acura or Honda dealership due to the extended distance, as XXX was employed at the US Port of Entry on the US/Canadian border, a remote location. The mechanics at the auto shop determined the entire engine needed to be replaced and repairs were completed on [XXX] and XXX paid $6,360.30 out of pocket. An effort to be compensated by Acura was denied. As of Nov 2023, Honda has 1450 claims. According 23V‑751, Honda received its 1st complaint regarding this matter on Feb 2020 and investigated through Sept of 2023. Only until [XXX] did Honda decide to conduct a safety recall, well after the catastrophic failure of the aforementioned TLX which occurred on Jan 2023. And it was only until Jan 2024 that notification (24-002)of this defect was initiated. Again, Acura refuses to accept any responsibility or accountability for this incident, nor did it care to investigate the matter in its entirety, simply stating if the vehicle was not inspected by an Acura dealership (typical response), they are absolved of any wrongdoing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
My rod bearing seized, and I had to replace the entire engine. Per the remedy, I should be reimbursed the costs for the replacement due to the engine rod being blown. I have submitted to Acura, and they keep telling me to bring the vehicle in for inspection, but the engine has already been replaced. I have attached the recall notification along with the original deposit for the repair and then the final cost. I submitted it to Acura on 01/16 and was told that the issue has not been resolved since the parts are not available. We have replaced the engine and are seeking reimbursement, not the parts being replaced.
The contact owns a 2016 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial start-up, there was a loud explosion coming from underneath the hood of the vehicle twice. The check engine warning light illuminated, and oil leaked underneath the front end of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rod bearings had failed causing the engine to fail. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the connecting rod bearing was defective. The contact was instructed to no longer drive the vehicle. Upon investigation, the contact discovered that the vehicle was included in the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
The contact owns a 2016 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
I tried to start my car and it made a weird ticking noise as if the battery was dead. All the lights on the dashboard turned on and the car kept telling me I needed to turn off some sort of brake system in order for the car to work. I turned the car off and tried again, this time it would not start but automatically turned on to accessory mode. I had to call my car insurance to give the car a jump and it seemed to do the trick, however, he noted that it wasn't the battery and that it was very odd.
Service bulletins that may apply
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
- Risk
- A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
- Remedy
- Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XG1 and GG0.
Recall number 23V751000 · Recall details
Questions about the 2016 Acura TLX knocking
Is engine knocking or ticking a common problem on the 2016 Acura TLX?
8 of 111 owner complaints about the 2016 Acura TLX (7%) mention engine knocking or ticking. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2016 Acura TLX?
There is 1 recall and 50 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Acura TLX
Stalling 14Warning lights 9Check engine light 8Engine failure 7Fuel pump 5Loss of power 5Won't shift 5
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