Acura TLX 2017, with only 112,000 miles. On [XXX], while the consumer was driving, the vehicle caught on fire. The consumer saw what appeared to be smoke coming from under the hood. The consumer stopped the vehicle immediately at a 4-way intersection, put it in park, and turned it off. The hood latch was open. When the consumer opened the hood, the engine compartment was on fire, and the car was engulfed in fire within seconds. Fire department and Police depratment arrived at the scene. The car was deemed a total loss, and the fire was determined to have started in the engine compartment. In May 2024, Acura stated that the connecting rod bearing needed replacement and that it was covered under the recall. However, 6 months after replacement, in October 2024, the knocking noise returned. The vehicle was brought to the Acura dealership, which noted at that time that the engine needed to be replaced, but the repair was denied under the recall this time. As required and recommended by the Acura Dealership, as well as by the recall, which noted safety risks, the consumer moved forward with having the engine replaced by the Acura Dealership, and the cosnsumer paid out of pocket. The vehicle was at the Acura dealership in Westwood for service from October 2024 until February 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Acura TLX: engine knocking or ticking
6 of the 71 complaints about the 2017 Acura TLX describe engine knocking or ticking.
- owner complaints
- 6
- of this car's complaints
- 8%
- recalls
- 1
Engine knocking or ticking by model year
What owners say
I have this car 2017 acura tlx v6 shawd from acura dealership 3months already. I hear little knocking sound from my bottom block.
My 2017 Acura was involved in a low-speed collision where it failed to stop in a timely manner, resulting in a total loss declaration. This vehicle had open safety recalls (including the fuel pump/rod bearing issues) that remained unrepaired for over 1.5 years. Despite multiple inquiries, the manufacturer failed to provide a repair timeline or remedy. I believe these unresolved defects directly contributed to the braking failure and subsequent safety incident.
The contact owns a 2017 Acura TLX. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling); however, the failure occurred five months after the recall repair. The contact stated that while driving at an undisclosed speed, the engine started knocking. The vehicle was taken to the dealer, who performed a valve adjustment, but the failure persisted. The manufacturer had an engineer inspect the vehicle at the dealer and discovered there was wrist pin play on piston #2. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the short block due to aftermarket components on the vehicle. The failure mileage was approximately 94,000.
On September 30, 2024 I received a notice from Acura titled “Important Safety Notice” (Recall Number 23V‑751). The recall concerns a manufacturing defect of the engine crankshaft. On October 1, 2024 I contacted Nalley Acura of Marietta, Georgia about scheduling an appointment and was told that the first available appointment was not until July 24, 2025 (almost ten months later). I was also told that the recall is not a safety concern and that I can continue to drive my car. I find it incredulous that Acura can issue a “safety recall” and then claim that the first opportunity to perform the repair is ten months later. Being forced to wait ten months to repair a manufacturing defect is outrageous and dangerous. Is this a subterfuge by the Company to avoid performing the repairs? In addition, I am confused by the dealerships response that this is not a safety concern. The recall notice states “due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury”. Is the recall notice incorrect - that the matter under recall is not a safety concern? Additionally, I received a call from Honda Customer Service on Friday, October 4, 2024. Among other things, I was told that as part of the recall, I may be charged for a "diagnostic test" if the dealership looks at my car and finds a repair is not needed. Waiting ten months for a safety recall is unacceptable and I hope the federal safety agency investigates this further and forces Acura to explain how it can take so long to perform the service caused by its manufacturing defect. Also, to incur a charge as part of the recall process is unacceptable and will only discourage consumers from taking their car to a dealer.
The contact owns a 2017 Acura TLX. The contact had received notification of the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling), and the dealer confirmed that the rod bearing had been replaced under the recall remedy. After receiving the repair, while driving approximately 15 MPH, the contact became aware that the vehicle was vibrating abnormally. The contact stated that the vibration became more prominent at speeds of 70 MPH or higher. The contact stated while driving at various speeds, the vehicle hesitated and lost motive power briefly before regaining normal operation. The vehicle was returned to the dealer who performed the recall repair to confirm that the engine had been inspected. The dealer confirmed that the rod bearing had been replaced; however, the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 127,300.
Service bulletins that may apply
- Dealer Message
- Under certain circumstances, after coming to a stop and engaging idle stop the vehicle may not restart...
- The AWD warning light is on with one or more AWD DTCs having been set due to water intrusion into the...
- Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to the...
- Owner Notification Letter
- The engine will not crank on the initial startup attempt after the vehicle has been exposed to...
- American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 MDXs, RLXs & TLXs with a client...
- Dealer message
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
- Risk
- A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
- Remedy
- Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XG1 and GG0.
Recall number 23V751000 · Recall details
Questions about the 2017 Acura TLX knocking
Is engine knocking or ticking a common problem on the 2017 Acura TLX?
6 of 71 owner complaints about the 2017 Acura TLX (8%) mention engine knocking or ticking. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2017 Acura TLX?
There is 1 recall and 37 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Acura TLX
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