The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace combo experienced an electrical short. The cord lost voltage and melted a hole in the receptacle. There were no warning lights illuminated. An independent mechanic noticed the plug attached to the receptacle was damaged. The vehicle was taken to the local dealer where the furnace and hot water heater combo was replaced. The manufacturer was notified by email, but no additional assistance was provided. The failure mileage was unknown.
The worst 2020 Airstream Basecamp problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Suspension1
Recalls 4
Visibility: glass, side/rear
- What is wrong
- Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
- Risk
- A window glass that detaches from the trailer can increase the risk of injury or crash.
- Remedy
- Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V‑349.
Recall number 22V932000 · Recall details
Equipment: appliance: air conditioner
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
- Risk
- A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
- Remedy
- Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 ext. 7401 or 7411.
Recall number 21V195000 · Recall details
Trailer hitches
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
- Risk
- If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
- Remedy
- Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 extension 7401 or 7411.
Recall number 19V753000 · Recall details
Equipment: other: labels
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
- Risk
- The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
- Remedy
- Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 extension 7401 or 7411.
Recall number 19V397000 · Recall details
Technical service bulletins for the 2020 Airstream Basecamp 13
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
- This article discussed tire care and maintenance
- Certain scenarios on model year 2020-2022 Airstream Basecamp 16' & 20' the solar rocak guards 1/4 turn...
- This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and...
- This issue of the newsletter provides information about the optional lithium battery package Airstream is...
- This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides...
- This newsletter includes information regarding
- The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream...
- This installment talks about preparing their RV for the upcoming camping season
- This newsletter discusses how to prepare your RV for the upcoming camping season
What 2020 Airstream Basecamp owners say
Most recent owner complaints, unedited.
The Air Stream Basecamp rock guard shield Southco fasteners have repeatedly failed and dropped out while traveling. We had a full replacement of all the Southco fasteners for the three rock guard shields installed on our 2020 Air Stream basecamp X trailer while we were traveling July 2020. Replacement service was handled under warranty by an Air Stream service department. While on a May 2021 trip, we again had a Southco fastener drop out of a rock shield. We only notice the fasteners are missing when we stop for gas, not while in transit. We are working with with the local Air Stream service department to replace the current missing fastener, again under warranty. It would be extremely dangerous if both of the Southco rock guard fasteners fall out of a shield while driving down the road with the trailer. Nothing would stop the shield from swinging open, breaking off due to wind pressure, and hitting other vehicles, causing serious injury and expensive repair.
Compare the 2020 Airstream Basecamp
Other model years
Questions about the 2020 Airstream Basecamp
Is the 2020 Airstream Basecamp reliable?
Owners have filed 2 complaints about the 2020 Airstream Basecamp, fewer than a typical Basecamp model year.
What is the most common problem with the 2020 Airstream Basecamp?
Body and structure, with 1 complaint. Next is suspension (1).
How many recalls does the 2020 Airstream Basecamp have?
4 recalls, covering visibility, equipment and trailer hitches.
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