In August 2022 I noticed that the door to our Airstream trailer was somewhat loose on its hinges and sagged slightly when opened. Inspection revealed that the hinges were not tight against the door frame. The door has two hinges that appear to be machined aluminum. Each hinge is attached to the exterior of the door frame with two bolts. The hinge attachments to the door itself appear to be secure. I attempted to tighten the bolts with a screwdriver, but the bolts would not tighten, as though stripped. I removed one of the bolts to attempt to diagnose what was happening, and the entire door fell off the trailer (completely separated from the trailer). Fortunately we were parked at the time, and the door had not separated while driving. I secured the door inside the trailer, covered the door opening with a tarp secured by duct tape, and drove home. I investigated the problem by partially removing the interior aluminum skin around the door frame and discovered that each bolt was secured inside the wall of the trailer by a single hex nut with an attached star washer. These nuts had come free from the screws, leaving the door secured only by friction of the bolts on the hinge bolt holes and by the door latch, which is on the forward-facing edge of the door. The door frame is a curved aluminum channel. Due to the design of the door and the hinges, the star washer for the nuts that secure the hinge bolts do not have a flat surface to bite into. As can be seen, they easily come loose. The hinge attachment appears to me to use a flawed and potentially dangerous design, as the bolts cannot be inspected or properly tightened without opening the interior wall of the trailer. The risk is that the door may become detached while driving, which would pose a serious hazard to other vehicles on the roadway.
The worst 2020 Airstream Flying Cloud problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
Recalls 3
Equipment: appliance: oven/stove/cooktop
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2020 25RB, 26RB, 28RB, 30RB Flying Cloud, 25RB, 28RB, 30RB Flying Cloud, and 2021 25RB, 28RB, 30RB Flying Cloud, and International travel trailers. The stove top range was incorrectly installed in a non-sealed cabinet.
- Risk
- A draft can cause the flame to enter the non-sealed cabinet, increasing the risk of a fire.
- Remedy
- Dealers will install panels/baffling in the cabinet to isolate negative airflow and prevent flame inversion, free of charge. Owner notification letters were mailed July 7, 2021. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 ext. 7401 or 7411.
Recall number 21V345000 · Recall details
Trailer hitches
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
- Risk
- If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
- Remedy
- Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111 extension 7401 or 7411.
Recall number 19V753000 · Recall details
Equipment
- What is wrong
- Airstream, Inc. (Airstream) is recalling certain 2018-2020 International, Sport, Flying Cloud, Classic, Tommy Bahama, Globetrotter, and Nest travel trailers. The forward end of the spare tire carrier may contact the ground while the trailer is moving possibly resulting in the carrier and spare tire separating from the vehicle.
- Risk
- If the spare tire and tire carrier become detached it can become a road hazard, increasing the risk of crash.
- Remedy
- Airstream will notify owners, and dealers will install corrected spare tire carrier brackets, free of charge. The recall is expected to begin June 28, 2019. Owners may contact Airstream customer service at 1‑877‑596‑6505 or 1‑937‑596‑6111, extension 7401 or 7411.
Recall number 19V334000 · Recall details
Technical service bulletins for the 2020 Airstream Flying Cloud 13
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
- This article discussed tire care and maintenance
- This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and...
- This issue of the newsletter provides information about the optional lithium battery package Airstream is...
- This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides...
- This newsletter includes information regarding
- The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream...
- This installment talks about preparing their RV for the upcoming camping season
- This newsletter discusses how to prepare your RV for the upcoming camping season
- The communication explains the steps necessary to properly winterize and store your RV in colder climates.
What 2020 Airstream Flying Cloud owners say
Most recent owner complaints, unedited.
Compare the 2020 Airstream Flying Cloud
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Questions about the 2020 Airstream Flying Cloud
Is the 2020 Airstream Flying Cloud reliable?
Owners have filed 1 complaint about the 2020 Airstream Flying Cloud, close to a typical Flying Cloud model year.
What is the most common problem with the 2020 Airstream Flying Cloud?
Body and structure, with 1 complaint.
How many recalls does the 2020 Airstream Flying Cloud have?
3 recalls, covering equipment and trailer hitches.
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