2008 Airstream Travel Trailer problems

Filed Jun 28, 2016 · Tires · CA

We purchased 4 towmax tires for our trailer 3 years ago. They had less than 3,000 and were always checked for proper psi before traveling. We were approx. 100 miles into our trip when our tire failed and we immediately pulled over to the side of the highway. Upon pulling over we noticed the tread had separated and caused damage to the rear of our airstream. Dynamic tire requested the tire for warranty inspection (never informed us that the tire would not be returned unless we paid the costly return shipping). We had over $9,000 in damage to our trailer (it ripped up the aluminum siding and the sewage) and dynamic was only willing to reimburse $125. Dynamic tire wrote, ?the tire received for inspection was submitted with significant portions of the tread missing making it difficult to determine the operating conditions of the tire. However, there are signs of excessive shoulder wear and heat build up in the tire shoulder area as evident by blue discoloration, suggesting that it has endured prolonged service in an under inflated condition.? The letter ended with sincerely, dtc claim review committee?. There was no name or contact information, thus leaving no room for dispute. We video taped the condition of the tire before sending it for inspection. The video shows no signs of excessive shoulder wear and we know for a fact that the tires were not under inflated as we check them before each trip and frequently while in storage. When we asked the tire to be returned to us we were told it would be costly and we would have to endure those costs. When we asked for a managers name and number we were told that information could not be provided per company policy. In short, dynamic tire does not stand by their warranty, they lie in order to void their warranty and they refuse to provide contact information for management or someone of authority.

Filed Jun 28, 2016 · Tires · CA

We purchased 4 towmax tires for our trailer 3 years ago. They had less than 3,000 and were always checked for proper psi before traveling. We were approx. 100 miles into our trip when our tire failed and we immediately pulled over to the side of the highway. Upon pulling over we noticed the tread had separated and caused damage to the rear of our airstream. Dynamic tire requested the tire for warranty inspection (never informed us that the tire would not be returned unless we paid the costly return shipping). We had over $9,000 in damage to our trailer (it ripped up the aluminum siding and the sewage) and dynamic was only willing to reimburse $125. Dynamic tire wrote, ?the tire received for inspection was submitted with significant portions of the tread missing making it difficult to determine the operating conditions of the tire. However, there are signs of excessive shoulder wear and heat build up in the tire shoulder area as evident by blue discoloration, suggesting that it has endured prolonged service in an under inflated condition.? The letter ended with ?sincerely, dtc claim review committee?. There was no name or contact information, thus leaving no room for dispute. We video taped the condition of the tire before sending it for inspection. The video shows no signs of excessive shoulder wear and we know for a fact that the tires were not under inflated as we check them before each trip and frequently while in storage. When we asked the tire to be returned to us we were told it would be costly and we would have to endure those costs. When we asked for a managers name and number we were told that information could not be provided per company policy. In short, dynamic tire does not stand by their warranty, they lie in order to void their warranty and they refuse to provide contact information for management or someone of authority.

Filed Jun 28, 2016 · Tires · CA

We purchased 4 towmax tires for our trailer 3 years ago. They had less than 15,000 miles and were always checked for proper psi before traveling. We were approx. 100 miles into our trip when our tire failed and we immediately pulled over to the side of the highway. Upon pulling over we noticed the tread had separated and caused damage to the rear of our airstream. Dynamic tire requested the tire for warranty inspection (never informed us that the tire would not be returned unless we paid the costly return shipping). We had over $9,000 in damage to our trailer (it ripped up the aluminum siding and the sewage) and dynamic was only willing to reimburse $125. Dynamic tire wrote, ?the tire received for inspection was submitted with significant portions of the tread missing making it difficult to determine the operating conditions of the tire. However, there are signs of excessive shoulder wear and heat build up in the tire shoulder area as evident by blue discoloration, suggesting that it has endured prolonged service in an under inflated condition.? The letter ended with ?sincerely, dtc claim review committee?. There was no name or contact information, thus leaving no room for dispute. We video taped the condition of the tire before sending it for inspection. The video shows no signs of excessive shoulder wear and we know for a fact that the tires were not under inflated as we check them before each trip and frequently while in storage. When we asked the tire to be returned to us we were told it would be costly and we would have to endure those costs. When we asked for a managers name and number we were told that information could not be provided per company policy. In short, dynamic tire does not stand by their warranty, they lie in order to void their warranty and they refuse to provide contact information for management or someone of authority.