The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.
2015 Audi A3 Cabriolet fuel system problems
15 complaints (17% of all complaints for this car). Typical mileage when it fails: 60,000.
- owner complaints
- 15
- of this car's complaints
- 17%
- typical mileage
- 60,000
- crashes
- 0
- recalls
- 2
Which part fails
- Storage1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Audi A3 Cabriolet fuel system problems in other years
Specific symptoms reported on the 2015 Audi A3 Cabriolet fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
- Risk
- As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298, Audi owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V‑110.
Recall number 16V647000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
- Risk
- If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1‑800‑893‑5298 or Audi at 1‑800‑253‑2834.
Recall number 15V229000 · Recall details
Related investigations
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V‑647. Recall 16V‑647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V‑647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V‑647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V‑110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V‑110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V‑647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ23007
What 2015 Audi A3 Cabriolet owners say
Most recent owner complaints, unedited.
The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under the federal safety agency Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.
The contact owns a 2015 Audi A3. The contact stated that while refueling the vehicle, the contact noticed that the fuel door was sticking. The vehicle was taken to the local dealer and diagnosed with a faulty fuel actuator which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 63,000.
The contact owns a 2015 Audi A3. The contact stated that she noticed there was fuel leaking on the ground while the vehicle was parked. The vehicle was taken to the dealer and the adapt system solenoid and charcoal canister was repaired. However, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the federal safety agency Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The failure mileage was approximately 67,800.
No recalls connected to VIN, despite recalls showing according to the federal safety agency.org website for "2015 audi a3" and visible complaints for issue. Issue is low pressure fuel pump failure and fuel tank. Per dealer service documentation/ receipt "faulty low pressure fuel" pump. Car at 29000 miles would have a no start or start and immediately shut off, at times run but engine power cutting out while running normally below 50 MPH, sputtering. Check engine light on. Dealer first replaced high pressure fuel pump, which did not resolve issue. The replacement of low pressure fuel pump did fix the issue. Now vehicle at 33000 miles and is unable to take fuel from any gas station pump. Per nhsta.org website, for "2015 audi a3" there is a recall for the fuel tank. Remedy to fix issue per certified mechanic is fuel tank replacement. Per nhsta.org website again, four recalls showing for "2015 audi a3" of these four 1) suction pump may allow fuel into the evap system and 2) improper plating may cause fuel pump to fail are more than likely what is affecting my vehicle but not connected to my specific VIN. Current mileage of car is 33540. All physical documentation / receipts available.
Tl* the contact owns a 2015 audi a3. While driving approximately 10 MPH, the vehicle shut off without warning. The vehicle was restarted, but the failure recurred and the check engine indicator illuminated. The vehicle was taken to audi north park (210‑960‑6000, located at 15670 I-35, selma, tx 78154) where the technician diagnosed and replaced the fuel pump. The failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.
"under inflated left front tire" message came on. Took it to audi service center in gainesville, fl. After checking the tires, the engine would not start. After several attempts it started but kept stalling. They ordered a n290 valve and replaced it, still have same problem and no warning messages. They contacted audi headquarters yesterday, but have not resolved the problem. Waiting to hear from them.
High pitch noise you can hear from the fuel pump. Car stalled on me. My VIN is not apart of the current the federal safety agency campaign number: 15v229000. Would like to get my fuel pump replaced before it stalls or won't start again on me.
Car gas 60,000 miles on it and the high pressure fuel pump on the vehicle failed!!! As well as I cannot put gas in my car. Audi has note of both problems affecting numerous vehicles and chooses to not do anything concerning it. This is absurd!!! These vehicles are unsafe especially since the issue is a fuel issue and these cars should not be on the road like this!! Do something!!!
The federal safety agency recall 15v229000 dated 04/17/15 does not show up in audi system, however, volkswagen group of america, inc. Has listed it for my audi a3. I am experiencing this defect as of january 9, 2018 with VIN #[xxx]. I never received a recall notice. On occasion, the car will not start, or starts for a minute and shuts off with an inability to restart. After sitting for an hour or so it will start. I believe there may be a defect with the fuel pump as described in recall 15v229000. How do I get audi to accept the recall? I have already been stranded once and needed a tow to audi dealer who stated fuel pump was the issue, but vehicle has no recalls. I believe this to be in error and would like it resolved. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Questions about the 2015 Audi A3 Cabriolet fuel system
Does the 2015 Audi A3 Cabriolet have fuel system problems?
Owners have filed 15 complaints about the fuel system of the 2015 Audi A3 Cabriolet, 17% of all its complaints.
At what mileage do 2015 Audi A3 Cabriolet fuel system problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2015 Audi A3 Cabriolet fuel system?
Yes, 2 recalls: 16V647000, 15V229000. Check your VIN to see if your car still needs the free repair.
Other 2015 Audi A3 Cabriolet problems
Airbags 38Engine 10Electrical 8Lights 5Transmission 5Wheels 4Body 3Brakes 3Acceleration 2Driver assistance 2Seat belts 2Steering 2Suspension 2Visibility 2Tires 1
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